Carlson Toyota
Coon Rapids, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Quality, friendly service Keeping my old car running is a priority for me. Carlson provides the quality service and expertise I need. They are always happy to answer all my qu Keeping my old car running is a priority for me. Carlson provides the quality service and expertise I need. They are always happy to answer all my questions about the services being performed. More
Wonderful service experience Carlson Toyota always exceeds my expectations. I appreciate how they keep me informed during the time I wait for my service to be completed. Everyone Carlson Toyota always exceeds my expectations. I appreciate how they keep me informed during the time I wait for my service to be completed. Everyone is very friendly. More
Quick! I have been doing business with Carlson for over 20 years and never had any complaints. Nothing to complain about this time either. Way to go guys! I have been doing business with Carlson for over 20 years and never had any complaints. Nothing to complain about this time either. Way to go guys! More
Excellent overall Tim F was an outstanding salesperson! He answered all of our question in timely manner. Tim efficiently helped us through the finance process. He p Tim F was an outstanding salesperson! He answered all of our question in timely manner. Tim efficiently helped us through the finance process. He patiently guided us through the in-car computer system. We would highly recommend Tim to family & friends. More
Service Performed service that was asked to replace damaged rim on tire after a flat tire, also they cleaned up car nice, plus a complete service detail Performed service that was asked to replace damaged rim on tire after a flat tire, also they cleaned up car nice, plus a complete service detail More
I received good customer service! It was a good experience over all. I received good customer service, everyone was friendly. I will tell others about the good experience. Thanks again It was a good experience over all. I received good customer service, everyone was friendly. I will tell others about the good experience. Thanks again for the good service! More
Quality of Service is Excellent - Cost of many repairs High In January 2018 I was advised at this dealership that I needed a new transfer case for my 2013 RAV4 and the quote given was over $6,000.00. I was sho In January 2018 I was advised at this dealership that I needed a new transfer case for my 2013 RAV4 and the quote given was over $6,000.00. I was shocked on two fronts concerning this matter. 1. That a less than 5 year old vehicle would need a transfer case replaced. 2. The cost quote! I took my vehicle to another dealer and they replaced the transfer case with OEM parts and labor for $1,550.00. On another matter, when I was in the market to buy a new car in 2013, I had asked 3 dealers for their best pricing for the same vehicle. After musch conversation with each, I advised all that I would be choosing which dealership I would be purchasing from at 6:00pm on a specific day. I made my choice based on offers received and 30 minutes later, after buying the vehicle from another dealer, this dealer called and stated that it was too bad that I purchased from someone else, offering an additional $500.00 discount for the vehicle I had just purchased. Sour grapes and just plain mean spirited. Uff Da... More
Excellent customer service! Natosha was awesome at explaining to me what was needed to be done to my car. Came in for an oil change and found out I needed several things done to Natosha was awesome at explaining to me what was needed to be done to my car. Came in for an oil change and found out I needed several things done to the car. She explained everything in detail and made it easy to understand. Love Carlson Toyota! More
Great customer service I’m always treated with courtesy and respect and never feel pressure to have work done that I don’t need. Today went in and the fix was so easy they d I’m always treated with courtesy and respect and never feel pressure to have work done that I don’t need. Today went in and the fix was so easy they didn’t charge me. But they found a light bulb out so replaced it for $11. How often do you walk out of a service center only owing $11! More
Excellent People and a Higher Quality This is my second vehicle at Carlson Toyota, and I have never been more happy with any dealer in my life. All of the staff I have ever dealt with are This is my second vehicle at Carlson Toyota, and I have never been more happy with any dealer in my life. All of the staff I have ever dealt with are impeccable. Quality of the vehicles and their commitment to Service them is Amazing! As far as I am concerned this will always be my dealership. More