Carlson Toyota
Coon Rapids, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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buying exsperience One of the things I really dislike to do is look for a new car. After a little research we decided to go through the Costco car buying service. It w One of the things I really dislike to do is look for a new car. After a little research we decided to go through the Costco car buying service. It was a really smooth , no pressure process. Very fair price. More
Excellent customer service Josh was extremely knowledgeable, professional, and kind! He took the time to go through vehicle history with me and let me know what may need to be Josh was extremely knowledgeable, professional, and kind! He took the time to go through vehicle history with me and let me know what may need to be done. Andswered all of my questions without making me feel like I was taking up his time! More
Service I came in due to the used car I just purchased had a funny smell coming out of the vent. Then gave me a free rental and put it thru a deodorizing proc I came in due to the used car I just purchased had a funny smell coming out of the vent. Then gave me a free rental and put it thru a deodorizing process for free. Everyone I have met there has been so willing to help me and or answer questions. Very polite and friendly people work for this dealership! I am so impressed! More
Turned a negative review into a positive review Took car in previously for whining noise coming from Power Steering motor / transmission area, some warranty enhancement work on the sunroof, and dome Took car in previously for whining noise coming from Power Steering motor / transmission area, some warranty enhancement work on the sunroof, and dome light replacement. The first appointment did not go so well, as the whining noise issue was not resolved. The warranty enhancement work was performed on the sun roof and it has been working great. The dome light was taken care of on subsequent visit with only minor issues. However, on subsequent visit, I requested that the mechanic come on a ride along to demonstrate that there was a real issue with either the power steering motor or the transmission. Almost immediately into the ride, the mechanic concluded that there was an issue that warranted further investigation. He took the car back right away and began troubleshooting the car. Scott was very friendly, arranged a rental car for me, and took care of all the warranty paperwork. Turns out there was an internal failure of a part in the transmission, which was covered by my warranty. The mechanic and Scott had a remanufactured transmission ordered & replaced on my car within 2 days. Had my car back before the weekend. More
Had a simple issue. Had lost a couple of clips holding front splash guard under the front of my vehicle. Only had an hour to get it fixed and had no appointment. I got a Had lost a couple of clips holding front splash guard under the front of my vehicle. Only had an hour to get it fixed and had no appointment. I got a wonderful greeting and everyone was so nice and friendly and smiling even at 4:00 pm. They were able to get replace the clips and run my car through the car wash in 40 min! Only charged me for the 2 clips, no labor! They made my day a little brighter!!! THANK YOU SO MUCH! More
New Car Purchase Everyone at Carlson's was very knowledgeable and helpful. Staff was friendly and courteous. Put that together with the Costco purchase program, it mad Everyone at Carlson's was very knowledgeable and helpful. Staff was friendly and courteous. Put that together with the Costco purchase program, it made for a very good experience. More
Fast abd friendly. I wanted a new (used) Rav 4, ended up getting my son a Camery and myself the Rav. So far I'm very pleased with our purchases. I wanted a new (used) Rav 4, ended up getting my son a Camery and myself the Rav. So far I'm very pleased with our purchases. More
Ten Stars This is my fifth New Toyota. I have always enjoyed dealing with Carlson Toyota, This was the best experience yet. Not pushy very informative and I ju This is my fifth New Toyota. I have always enjoyed dealing with Carlson Toyota, This was the best experience yet. Not pushy very informative and I just felt like everyone had my needs as their first priority. More
Bought a new used car for daughter Great experience working with Daniel Barberio, Thank You for making it so easy, all the employees were very helpful from start to finish......Thank Y Great experience working with Daniel Barberio, Thank You for making it so easy, all the employees were very helpful from start to finish......Thank You More
Always good I wouldn't go anywhere else. Just wish they would run more specials on preventative maintenance.. other than that all good!. Doing it right..a I wouldn't go anywhere else. Just wish they would run more specials on preventative maintenance.. other than that all good!. Doing it right..a More