Carlson Toyota

Helpful and available I can't say enough good things about Preston - I was looking for a specific RAV4 Limited. Although there wasn't one when I first visited, I asked him I can't say enough good things about Preston - I was looking for a specific RAV4 Limited. Although there wasn't one when I first visited, I asked him to contact me if one came through Carlson in the future. When there was one that met my requirements, his availability made it easy to arrange a test drive and understand the differences between the different trim levels. More

Excellent customer service People were friendly, straight forward and sincere. JR came in on his off day to finalize the deal, taking time to answer all my questions and provid People were friendly, straight forward and sincere. JR came in on his off day to finalize the deal, taking time to answer all my questions and provide guidance. More

Right place to buy a car Pretty nice place with coffee and European style atmosphere. Above all, Norm Stewart as sales person was super pleasant, not pushy, helpful, kind, and Pretty nice place with coffee and European style atmosphere. Above all, Norm Stewart as sales person was super pleasant, not pushy, helpful, kind, and determined to make sure you feel at home. Throughout the process he was very respectful and attentive and I would say this: if I had a company it would be my pleasure to hire somebody like him. He spent so much time showing us different cars with patience. Norm your remarkable decorum impressed my family and I hope more people have a chance to do business with you. Thank you. More

Found a way to help When I called for an appointment, there were no times available. But the fellow answered the phone suggested that I just walk in and then told me the When I called for an appointment, there were no times available. But the fellow answered the phone suggested that I just walk in and then told me the best time of day to do that. Very helpful and eager to meet my needs in my time frame. Thank you. Iris McGinnis More

Third time customer This was by far my best experience purchasing a car. The Sales Associate was prepared, did not rush my decision and I drove away confident in the choi This was by far my best experience purchasing a car. The Sales Associate was prepared, did not rush my decision and I drove away confident in the choice I made. It was a pleasure! More

Excellent We are very happy with are purchase. Daniel was fantastic to work with. Could not be happier. No pressure and took a lot of time showing us all the fe We are very happy with are purchase. Daniel was fantastic to work with. Could not be happier. No pressure and took a lot of time showing us all the features and helped set up the electronics. More

Customer Care at its best I'm a cautious shopper and an even more cautious buyer. Wendell served my my needs superbly. He gave me the information, options, and driving experi I'm a cautious shopper and an even more cautious buyer. Wendell served my my needs superbly. He gave me the information, options, and driving experiences I asked for, and even offered options I hadn't thought of for me to consider. He matched my pace for decision making and I never felt pressured or harassed. On my second visit, I brought a friend who was very impressed with the customer focused service I got with no arm twisting or pressure tactics. Straight up service, honest information, and great attention to my concerns. More

Quick and almost painless Online sales went great! Only thing I don't like (and not unique to Toyota), is the closing pitch for extended warrantees. Otherwise best price ar Online sales went great! Only thing I don't like (and not unique to Toyota), is the closing pitch for extended warrantees. Otherwise best price around on a great vehicle. More

Great. Love costco Great experience. Love the Costco program, great overview of vehicle. Great experience with old Toyota when air conditioning went out. We liked the ex Great experience. Love the Costco program, great overview of vehicle. Great experience with old Toyota when air conditioning went out. We liked the extended warranty surprise with full roadside assistance. Thank you JR. It was great working with you. More

Good Buying Experience Norm was an attentive, knowledgeable and very patient sales person. He made sure that all questions were were answered and insured all buying options Norm was an attentive, knowledgeable and very patient sales person. He made sure that all questions were were answered and insured all buying options were answered. We have purchased one other vehicle at Carlson and have been using the service department since we moved into this area and are very satisfied. We would definitely recommend this dealership for all of your auto needs! More