Carlson Toyota | Page 35

Fast and Friendly Service with a Smile Over the past 5 years, I’ve always had a positive experience at Carlson Toyota when it comes to sales and service. This past week was no exception. Over the past 5 years, I’ve always had a positive experience at Carlson Toyota when it comes to sales and service. This past week was no exception. My 5 year old son and I took the car in for a 20,000 mile service appointment and we were in and out in less than 90 minutes and that included them identifying a problem with my tire and fixing it. The service tech we worked with, Jarred was wonderful. He was friendly, knowledgeable and very customer-focused even taking the time to praise my son on how patient was during the visit. As always, the waiting area was clean, inviting, and family friendly and checking out was a breeze. More

maintenance and headlights Terrific job with routine maintenance, 45K check out was quick and easy. Additionally had just had some repair work done on a bumper and afterwards th Terrific job with routine maintenance, 45K check out was quick and easy. Additionally had just had some repair work done on a bumper and afterwards the headlights were not automatically turning off when I left the car and the body shop could not figure it out. I explained the issue and the Carlson team checked the systems and quickly figured what had not been reconnected correctly. Total time from drop off to payment 60 minutes. Really appreciate their professional work. More

Greeted quickly, professionally handled, service fast. The only comment I have is "why did I get an email the day after my service visit for the things I had done and at higher prices?" This is the fort The only comment I have is "why did I get an email the day after my service visit for the things I had done and at higher prices?" This is the forth vehicle I have been involved with in purchasing at Carlson Toyota. Two for myself and two for my brother-in-law, whom I introduces to Carlson. More

First Time Experience With Carlson Toyota I decided to research car options after cancelling my Tesla Model 3 reservation. I found the Toyota Avalon Hybrid very interesting. As a Costco memb I decided to research car options after cancelling my Tesla Model 3 reservation. I found the Toyota Avalon Hybrid very interesting. As a Costco member, I was referred to "TK" at Carlson Toyota. My wife and I made an appointment with TK. He was incredibly helpful and informative and had a Hybrid that we could test drive. We decided we were very interested, but only if we could get a specific exterior and interior color we wanted and specific options. TK told us he would search the database and let us know if he could find one. We decided to shop at Costco on our way home. As we were leaving Costco, we received a call from TK that he was able to find one car in Nebraska the fit our exact requirements and were we interested. We told him yes and would stop back from Costco. We decided to put down money to purchase that car and have have it delivered from Nebraska. We have always purchased new cars, but never before made a purchase on the day of our first visit. We also received a purchase discount that exceeded our expectation as a Costco Executive Member. Including picking up the car and returning later to purchase all-weather mats ... TK always has treated us like we're his only customer. More

They treat people how everyone should. Nicely and w/respect. They treat people how everyone should. Nicely and with respect. They accommodate you if you need transportation while your vehicle is serviced and exp They treat people how everyone should. Nicely and with respect. They accommodate you if you need transportation while your vehicle is serviced and explain their work once finished. More

Service We had both our Prius serviced per recommended interval. As always the service was excellent. Tyler was very polite and let us know that a couple of We had both our Prius serviced per recommended interval. As always the service was excellent. Tyler was very polite and let us know that a couple of lights were out on the Prius V which we had them go ahead and replace. Thank you More

Awesome Service Department In the past two plus years that I have come to Carlson Toyota, all the staff has been friendly and helpful. They pull no punches, service is quick an In the past two plus years that I have come to Carlson Toyota, all the staff has been friendly and helpful. They pull no punches, service is quick and thorough. I highly recommend this dealership for all your needs. More

Routine Service Visit My husband and I purchased my Toyota Highlander from Carlson Toyota about 2 years ago and have been so happy with the decision. I visit that location My husband and I purchased my Toyota Highlander from Carlson Toyota about 2 years ago and have been so happy with the decision. I visit that location specifically for all of my routine maintenance because they are attentive, timely, and thorough. They offer what I need and don't try and get me to do/buy what I do not! Their pricing is fair as well. I recommend this dealer for all of your Toyota needs! Corrie More

Excellent service Did all service work promptly as requested. Service advisor reviewed work with me. Wait time was short.Have been a customer for more than 20 years. Did all service work promptly as requested. Service advisor reviewed work with me. Wait time was short.Have been a customer for more than 20 years. More

Awesome Sales Staff! From start to finish I received completely professional service. What a great experience and without pushy sales people!! I would most definitely buy From start to finish I received completely professional service. What a great experience and without pushy sales people!! I would most definitely buy from Carlson Toyota again! More