Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Carlson Toyota
Coon Rapids, MN
545 Reviews
Our goal is to sell and service every Toyota in Coon Rapids and the Minneapolis/St. Paul Northern metro area with the highest level of customer satisfaction.
We are a Female Managed Company
Family-owned and operated since 1994. Here at Carlson Toyota of Coon Rapids.
We are the MOST transparent dealer you will meet. Stop in and see us today!
Whether you are looking for a new or used car or truck, our Toyota-certified sales and leasing professionals are readily available to assist you. We have a great selection to fit all our customers’ needs. Our finance team offers expert advice to those seeking a Toyota car loan or lease for any situation.
We are conveniently located at 12880 Riverdale Dr. NW, Coon Rapids, MN 55448 – just off of Highway 10 and Round Lake Blvd, and we serve the Minneapolis St. Paul area. We are here to assist you with your next vehicle purchase, and we have Master Diagnostic Technicians and Automotive Service Excellence (ASE) certified technicians who are all Toyota Factory trained to service your vehicle. We also have a fully-stocked inventory of Genuine Toyota manufactured auto parts.
So how do we differentiate from other dealers? Read the Carlson Difference to see how we strive to give you the highest level of customer satisfaction. Come join the Carlson Family.
Why is Carlson Toyota the Go-To Spot for Minneapolis, Saint Paul, Blaine and Brooklyn Park Drivers Seeking a New or Used Toyota or Scion Vehicle?
It could be our varied and accommodating selection of new Toyota models, including the much-loved Toyota Camry, Toyota Corolla, Toyota RAV4, Toyota Prius, and Toyota Highlander. Perhaps it’s our equally vast range of high-quality, Carlson Toyota-approved used cars.
It may also very well be the Toyota Leasing and Financing offers available to customers who shop with Carlson Toyota. With these auto loan and lease options, shoppers feel at ease, worry-free, and extra satisfied with their purchase and lease.
Carlson Toyota isn’t only a place for those in the market for a new Toyota or used car. We’re also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Coon Rapids, Minnesota, both convenient and staffed with automotive experts.
It doesn’t stop there – Carlson Toyota also hosts an array of services to personalize or enhance your Toyota driving experience. Just ask our onsite auto parts and accessories department what we mean.
Still not clear about why so many trust Carlson Toyota for all of their Toyota needs? Visit our dealership at 12880 Riverdale Dr NW, Coon Rapids, Minnesota, and find out for yourself!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 545 reviews
September 27, 2018
New Owners We came in with such a minor problem that we thought was huge and turned out to be minor but was taken care of and we truly appreciate the patience sh We came in with such a minor problem that we thought was huge and turned out to be minor but was taken care of and we truly appreciate the patience shown by everyone involved. Even the little things are made important by this dealership and we felt the concern shown to us. Thank you. More
by New Owner
Employees Worked With
Advisor Josh / Comments Justin Nickel
September 27, 2018
Team effort! The whole team worked tirelessly to get us the car we wanted for the price we could afford. For Preston our salesman, the General Manager and "the fin The whole team worked tirelessly to get us the car we wanted for the price we could afford. For Preston our salesman, the General Manager and "the finance guy", they More
by Jenn11113
Employees Worked With
Preston Buechler
September 25, 2018
Replaced missing molding around corner of windshield Was able to get an appointment right away and got me in and out in a very short time. Appreciate the service, the speed and quality of work. Was able to get an appointment right away and got me in and out in a very short time. Appreciate the service, the speed and quality of work. More
by Happy Customer
Employees Worked With
Joshua
September 25, 2018
Best Customer Service I have EVER received!! I talked with 4 employees in 3 different areas. Each one of them shook my hand (and more importantly) smiled at me when they talked with me. They eac I talked with 4 employees in 3 different areas. Each one of them shook my hand (and more importantly) smiled at me when they talked with me. They each made me feel comfortable and took the time to answer questions from me. This truly was an exceptional visit and makes me wonder why I hadn't bought a Toyota from Carlson a long time ago!! More
by Jono
Employees Worked With
Service, Front Desk and Cashier
September 24, 2018
Wonderful Stress Free Experience Larry was great! The last time I bought a car I was a teenager and with my dad, so I walked in with some nervousness at 32 buying a car on my own. Lar Larry was great! The last time I bought a car I was a teenager and with my dad, so I walked in with some nervousness at 32 buying a car on my own. Larry made me feel at ease, answered all my questions and went above and beyond to make the experience fit my needs. I left with the car of my dreams (something a little nicer than I even knew I could afford). I have already told so many people about my great experience and will definitely be back. More
by Cutvak
Employees Worked With
Larry (sales)
September 24, 2018
I was really glad I chose to Trade in my Car & Buy one Here Very nice dealership to work with. I was glad I stopped in. They treated me really well and No Pressure to Buy. They answered my questions and when I Very nice dealership to work with. I was glad I stopped in. They treated me really well and No Pressure to Buy. They answered my questions and when I asked for a printout of all the service work performed on my used car they where happy to do so. I would buy from them again. The salesman "Hee" did a great job! More
by James
Employees Worked With
Hee
September 21, 2018
Great service. . Performed oil change and tire rotation and got it done about a half an hour quicker than their estimate of 1 hour I was very happy . Performed oil change and tire rotation and got it done about a half an hour quicker than their estimate of 1 hour I was very happy More
by John wally
Employees Worked With
Josiah/ ELIZABETH F
September 20, 2018
Efficient service visit I had made an oil change appointment. I checked in about 10 minutes early. My vehicle was taken promptly and was finished in about 30 minutes. The I had made an oil change appointment. I checked in about 10 minutes early. My vehicle was taken promptly and was finished in about 30 minutes. The wait in the lobby and showroom was pleasant (including cookies). The cost was exactly as quoted (and included the coupon that I had found on the Carlson Toyota website). More
by KJ
Employees Worked With
Don't remember names - one service rep and one cashier.
September 19, 2018
J.R. May is a great salesman to work with We had been shopping for a vehicle for quite some time, so we also had many salesman helping us at various dealerships. J.R. May at Carlson Toyota was We had been shopping for a vehicle for quite some time, so we also had many salesman helping us at various dealerships. J.R. May at Carlson Toyota was by far our favorite salesman to work with. We would love to work with him again in the future. He was not pushy or aggressive like so many salesmen are. We would definitely recommend working with J.R. May at Carlson Toyota in Coon Rapids, MN!! (DealerRater will not let me change my username, I don't want it to say "unhappy customer") More
by unhappy customer
Employees Worked With
J.R. May
September 18, 2018
Customer Service I visited today for an oil change. The service was great and efficient. I appreciate the waiting environment and the excellent Caribou coffee. Than I visited today for an oil change. The service was great and efficient. I appreciate the waiting environment and the excellent Caribou coffee. Thank you for asking for my feedback. More
by LLG
Employees Worked With
Female
