Carlisle Cadillac Buick GMC
Carlisle, PA
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1,166 Reviews of Carlisle Cadillac Buick GMC
New Buick Purchase Recently I made the decision to add a third auto to my auto garage and wanted to find what we used to call a station wagon.. There are not many statio Recently I made the decision to add a third auto to my auto garage and wanted to find what we used to call a station wagon.. There are not many station wagon autos to choose from from the auto manufacturer community but after much reading of auto books I discovered the Buick TourX. Researching that model extensively and deciding that it might satisfy my needs, I reached out to the Dealer network with only two dealerships contacting me. The one dealership just acted like they didn't know much about the car and did not have an interest in bothering to discuss a possible purchase. We never talked specifications or price.At about the same time Jill Baun of Carlisle Cadillac Buick GMC responded to my internet request for information. She was interested in learning what I wanted to do and very quickly zeroed in on a particular vehicle they had in stock that was exactly what I had in mind. She invited me to her dealership which was 39 miles from my house to see the vehicle. It was detailed beautifully...made a great appearance...all my questions were answered so I BOUGHT IT ON THE SPOT. I would credit Jill's professional management of this entire process for the sale of this Buick. I would be remiss if I did not mention that she introduced me to her Sales Manager[a great guy]/ the gentleman in the shop who was beautifully preparing the vehicle and who answered several technical questions about the car for me,also a very nice person/ and certainly must include the document prep person who made paperwork look easy.. All in all, Jill makes the dealership look very classy and a pleasant place to buy a car. They are lucky to have added to their team. Tom Patterson More
Great people to work with for service!!! I have always gotten in for service promptly, and everybody at the dealership is courteous and friendly, when I was driving my fathers car all the pro I have always gotten in for service promptly, and everybody at the dealership is courteous and friendly, when I was driving my fathers car all the problems were taken care of, I drove it till it was old enough to vote!!! More
fast and easy mike did a great job communicating, also went the extra distance to get me funded with in the my budget plan. final documents were ready when i got mike did a great job communicating, also went the extra distance to get me funded with in the my budget plan. final documents were ready when i got there, completed and out in 15 min. great job by all!!!! More
2011 Jeep Grand Cherokee From Tyler, to Jason, to Michael - we were treated with respect, without pressure, and they were patient and kind. I asked lots of questions - every From Tyler, to Jason, to Michael - we were treated with respect, without pressure, and they were patient and kind. I asked lots of questions - everything from safety, how the 4 wheel drive works, and if there were any recalls on the vehicle. and they answer all of our questions and addressed our concerns. We hesitated to commit to such a large purchase so they allowed us to try out the vehicle (actually fall in love with it) by taking it home for an extended "visit." I would highly recommend their sales team. When we are in a position to purchase another vehicle, they will be our first stop. More
Easy, above and beyond dealership This dealership has gone above and beyond to get me in the vehicle I wanted, every single person from this team was amazing. I will return to this dea This dealership has gone above and beyond to get me in the vehicle I wanted, every single person from this team was amazing. I will return to this dealership for future purchases. More
Claire Whalen - Used Vehicle Acquisition Claire Whalen was extremely professional and a pleasure to work with during the process of selling my Audi TT Roadster in October, 2018. From the poin Claire Whalen was extremely professional and a pleasure to work with during the process of selling my Audi TT Roadster in October, 2018. From the point at which she contacted me initially with an interest in my vehicle, she was courteous and respectful. I was also quite impressed with her knowledge and experience in customer service and vehicle sales. She greeted me at the door when I arrived with a smile, she was patient and accommodating, especially given my tight schedule, and she made a process that is typically stressful for me a very pleasant experience. There were a number of things I was concerned about, including the transfer of my plates, the process of handing over my vehicle with supporting documentation, and also getting a ride to the dealership where my new pre-ordered vehicle was waiting for pickup the same day. Claire eased all of my concerns, making the entire process seamless and completely stress-free. She went above and beyond to accommodate my schedule on day that I dropped-off my vehicle by coming into work earlier than her usually scheduled time so that I could make my follow-on appointment. Claire’s outstanding customer service skills shine, making her a top notch vehicle acquisition specialist. More
Excellent auto service in a timely manner. Very friendly and service was done in a timely manner. Had a oil change and tires rotated and the inspection completed. A very nice waiting room while Very friendly and service was done in a timely manner. Had a oil change and tires rotated and the inspection completed. A very nice waiting room while the work was completed. Very impressed! More
Prompt appt. I had a quick service appt. For inspection and some tires. Finished in a little over an hour. Great! I enjoyed a drink and snack while waiting. I had a quick service appt. For inspection and some tires. Finished in a little over an hour. Great! I enjoyed a drink and snack while waiting. More
Love my new Acadia! Jill is great. She is easy to talk to and even went the extra step to drop off my new car to our home! Everyone was so friendly and I’m so happy with Jill is great. She is easy to talk to and even went the extra step to drop off my new car to our home! Everyone was so friendly and I’m so happy with my new car. More
Great service Had a great service experience last week with normal maitienance & a recall update. I was able to have a car to loan during the day and that made my l Had a great service experience last week with normal maitienance & a recall update. I was able to have a car to loan during the day and that made my life easier. More