Carlisle Cadillac Buick GMC
Carlisle, PA
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1,166 Reviews of Carlisle Cadillac Buick GMC
Seamless Tyler Carroll made this purchase a pleasure. I will come to this dealership first when I am in the market for another vehicle. Everyone was so pleasan Tyler Carroll made this purchase a pleasure. I will come to this dealership first when I am in the market for another vehicle. Everyone was so pleasant to talk to and it felt very genuine, not scripted like at other dealerships.The best experience I have ever had shopping for a vehicle.It was well worth the 1hr and 20 minute drive. More
Good Saleing Tyler Carroll Was very nice did his job very well then only thing was you guys did a poor job with the flyer you send out that how you get people to c Tyler Carroll Was very nice did his job very well then only thing was you guys did a poor job with the flyer you send out that how you get people to come and try to sale cars. More
The best experience I have ever had shopping for a vehicle This is the way car or truck shopping should be. Painless and fun! Jill was fantastic, and understood me fully. These guys knew instantly what I wa This is the way car or truck shopping should be. Painless and fun! Jill was fantastic, and understood me fully. These guys knew instantly what I wanted and needed to do. An absolute pleasure. More
needed state inspection and an oil change Employees always friendly and professional, like talking to an actual person instead of getting stuck in a menu on the phone!!!!! They always tell Employees always friendly and professional, like talking to an actual person instead of getting stuck in a menu on the phone!!!!! They always tell me what is getting done and I never have to wait long. More
Annual Inspection As always, I had fast service and a ride to home and back while the work was being performed. All was as expected. The service rep was friendly and As always, I had fast service and a ride to home and back while the work was being performed. All was as expected. The service rep was friendly and responsive. More
Inspection and oil change Called in to get truck inspected and oil change. Great customer service from Karen dhe called to let us know that some items needed done more than exp Called in to get truck inspected and oil change. Great customer service from Karen dhe called to let us know that some items needed done more than expected and service was great. More
Oil change and tire rotation Took my Terrain in for oil change and tire rotation. The total bill was $301.97. Was told it needed front brakes. Two months ago I took Terrain in Took my Terrain in for oil change and tire rotation. The total bill was $301.97. Was told it needed front brakes. Two months ago I took Terrain in for inspection to the tune of $843.51. That time I was told it needed new water pump. My Terrain is 2012 and I felt that was kind of early to need the pump replaced. I was told there was leak in it maybe caused by winter salt or stones. I know my car is aging, but I've had other old cars over the years and don't remember having such astronomical repair bills. I am getting a bit paranoid and wondering if they see a older female and think they can just repair, repair, repair. I've used this garage for over 25yrs with no complaints. My brother just had a water pump replaced in a truck plus inspection and paid $400 at his garage. The quality of the repairs is good, I guess. The people are always professional and I get my car when I expect it. But I am losing my confidence in the pricing and repair needs. So I am not sure I would recommend your service center. I checked the yes box because there is no 'maybe' box. More
Nice and easy Everyone was really nice and accommodating. Getting loaner vehicle for my service is terrific. Drop off and pick up was a breeze. The free inspection Everyone was really nice and accommodating. Getting loaner vehicle for my service is terrific. Drop off and pick up was a breeze. The free inspection was a real treat also. More
Routine Maintenance Alex was perfect. Took care of all the paperwork, including loaner, very efficiently. Contacted me when vehicle was ready. No surprises. Very prof Alex was perfect. Took care of all the paperwork, including loaner, very efficiently. Contacted me when vehicle was ready. No surprises. Very professional and friendly. Great job. Wendy, as always, was ready with the invoice and I was on my way quickly. Also professional and friendly. More
Very satisfied Completely satisfied with dealership. When I need my vehicle serviced, it’s nice that I can get an appointment right away. The staff is very friendly Completely satisfied with dealership. When I need my vehicle serviced, it’s nice that I can get an appointment right away. The staff is very friendly and helpful. More