Carlisle Cadillac Buick GMC

Superior Service the Service staff was very polite and helpful with scheduling-the turn around time was amazing and the service was well done. I am always pleased with the Service staff was very polite and helpful with scheduling-the turn around time was amazing and the service was well done. I am always pleased with everything there. More

Car Detail Brought my car in for follow up and Karen was very polite and helpful. In addition, very quick to get a loaner car and received follow up call as pro Brought my car in for follow up and Karen was very polite and helpful. In addition, very quick to get a loaner car and received follow up call as promised. Thank you. More

Friendly, professional, wonderful experience My husband was recently diagnosed with ALS and can no longer drive. We took our vehicles to Carlisle Cadillac and they gave us a good deal on our vehi My husband was recently diagnosed with ALS and can no longer drive. We took our vehicles to Carlisle Cadillac and they gave us a good deal on our vehicles and I purchased a new 2019 Buick Encore from them with ease. Their staff was amazing and helped me get taken care of in one afternoon. I recommend anyone looking to trade or buy to go to Carlisle Cadillac and see Jill Baun and the team there! I have found the place I will go from now on because of their caring, compassion, outstanding service and commitment to excellence! More

Helpful and curious staff I went to look at a used truck but my salesman Kirk showed and explained to me why would be better and happier to buy one of the other vehicles on the I went to look at a used truck but my salesman Kirk showed and explained to me why would be better and happier to buy one of the other vehicles on the lot that caught my eye. I do agree I’m much happier with this and glad he took the time to work with me More

Sold my truck I’d like to thank Carlisle Cadillac for the great experience I had with them. Claire was excellent with explaining the process and making it happen! T I’d like to thank Carlisle Cadillac for the great experience I had with them. Claire was excellent with explaining the process and making it happen! Thanks so much! More

Fast and easy... in and out Fast and easy complimentary food and drinks. Went in for oil change tire rotation and recall done within and hour. Same place where I bought my truck. Fast and easy complimentary food and drinks. Went in for oil change tire rotation and recall done within and hour. Same place where I bought my truck. More

We had a great experience at Carlisle Cadillac. Jill was awesome to work with. The entire staff at Carlisle Cadillac was friendly and very helpful. We would defiantly recommend this dealership to ev Jill was awesome to work with. The entire staff at Carlisle Cadillac was friendly and very helpful. We would defiantly recommend this dealership to everyone. We live a little over an hour away. We called to let Jill know we were on our way. We got there about a half hour prior to closing. We were there well after closing but the entire staff didn't rush us, they made us feel like they had all the time in the world to help us. We absolutely love the 2011 Ford Mustang we bought. Very clean, runs great. If we are in the search for another car, we will defiantly be back! More

Good service I appreciated being kept apprised of the repairs to my vehicle, which took several days. My car was returned in very clean condition and service staff I appreciated being kept apprised of the repairs to my vehicle, which took several days. My car was returned in very clean condition and service staff were efficient and friendly. More

oil change and tire pressure adjusted Excellent job and done quickly., and the cost was very reasonable. Also there is a comfortable place to wait while the work is being done. D. Orr Excellent job and done quickly., and the cost was very reasonable. Also there is a comfortable place to wait while the work is being done. D. Orr More

Totally turned off by this dealer's terrible customer service. Less than a month after purchasing a used car from them, it broke down 400 miles from home. Because it is a Buick I just assumed their state service. Less than a month after purchasing a used car from them, it broke down 400 miles from home. Because it is a Buick I just assumed their statement that they totally went over the car before putting it up for sale, was accurate. Shame on me! The part that failed causing the breakdown was specifically referenced in a National Highway Traffic and Safety Administration service bulletin back in April of 2015. Having the Car Fax history of the car I have proof that the car was both in this dealer and another Buick dealer 8 times between April 2015 and the date I purchased it. The service bulletin states that the car's owner should have been made aware of this bulletin. Why was this issue not taken care of in any one of those 8 dealership visits. Obviously both of these dealers choose to ignore it and cause me to suffer the consequences. Not the way to build good customer relations! More