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Carlisle Cadillac Buick GMC

Carlisle, PA

4.4
1,166 Reviews

1402 Holly Pike

Carlisle, PA

17015

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1,166 Reviews of Carlisle Cadillac Buick GMC

May 22, 2020

This is an awesome dealer! The transaction was very smooth, they replied in a timely manner and Tom was especially very helpful. I’ll be visiting again for my next car. More

by Adefemi
Recommend Dealer
Yes
Employees Worked With
Thomas Wilkins
May 20, 2020

Had problem with the right rear tire.Karen took the car Had problem with the right rear tire. Karen took the car in and the problem was repaired immediately by a great repair person. Thank you More

by jill77peck
Recommend Dealer
Yes
Employees Worked With
Karen McBeth
May 19, 2020

Pretty Good Experience, could have been better. The process was very fast. I would recommend them but that being said, I feel like some things were missed. We would have taken Gap insurance but if More

by D.G.SLOAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Bortz, Arlin Scheib
May 22, 2020 -

Carlisle Cadillac Buick GMC responded

Thank You for your feedback! We appreciate your honesty and apologize that we did not provide you with an exceptional experience that we expect our sales team to provide every customer. Even though we were extremely limited currently due to COVID-19 and were not able to provide you with a test drive. Your salesperson should have provided you with a video walk-around and communicated with you via Facetime or another video platform of your choice. Our management staff has taken steps to ensure that a situation like this does not happen again. If you would like to have your salesperson provide you with an in-depth demonstration of the vehicle features, please reach out to them and schedule a time to have them answer any questions you may have. We would like to hear from you to address any concerns you may have. Please contact our management team at (717) 243-3066. We are happy to help in any way that we can. Thank You!

May 19, 2020

Zip Zop I had a mew truck! Due to COVID-19 parameters this was the fastest "closing" of any type we have ever been to. Sydney was on top of all the details of the trade in and More

by JBJNINMILLTOWN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Bortz, Arlin Scheib
May 18, 2020

PA State Insp. & routine summer service. Everyone was very pleasant and helpful. Everything that I wanted checked, was, and they did not find any troubles with the vehicle, which was great to More

by sdehoff1@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen McBeth, Alex Bender
May 18, 2020

Always receive superb service. The veh is in the shop being serviced at the appointment time. Completed at the estimated time. I am a satisfied repeat customer . More

by JEA
Recommend Dealer
Yes
Employees Worked With
Karen McBeth, Alex Bender
May 16, 2020

Great Dealership We have been buying or leasing vehicles from Carlisle Cadillac Buick GMC for several years now. We have always had very good relationships with the s More

by LARRYD1869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Tom Cornman, Karen McBeth, Alex Bender
May 15, 2020

The experience I had at Carlisle Cadillac Buick GMC was great! Tyler Carroll is an awesome salesman who got me a great deal and provided an awesome car buying experience. I love my new car!! Arlin in the f More

by SBUCHER21
Recommend Dealer
Yes
Employees Worked With
Tyler Carroll, Arlin Scheib
May 09, 2020

air conditioner repair Experienced a lot of noise at start up. Took the car to Carlisle Cadillac Buick GMC where I bought it. I've had all my service done there. The service More

by mpgreen204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kenski, Karen McBeth
May 07, 2020

Detail and oil change ..... courteous and supplied loaner completed on time and work was done well. The transaction was seamless and given a reason I would take it back More

by stevekeul
Recommend Dealer
Yes
Employees Worked With
Karen McBeth, Henry Graveman
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