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Carlisle Cadillac Buick GMC

Carlisle, PA

4.4
1,166 Reviews

1402 Holly Pike

Carlisle, PA

17015

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1,166 Reviews of Carlisle Cadillac Buick GMC

June 22, 2021

We have always been treated like one of the family More

by norrisjack25
Recommend Dealer
Yes
Employees Worked With
Karen, Alex Bender
June 22, 2021

I recently traded in my vehicle for a new Buick. Everyone was very friendly, answered all the questions I had, and some that I didn't even think of. Joc Grant was great -- he answered emails immed More

by slmkita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joc Grant
June 17, 2021

horriable. take advantage of the working class. upcharge 7500 just because they feel the need to when it's listed for 72200 sell it for 80000. these people are jokes More

by Paullubold
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Henry Graveman
Jun 22, 2021 -

Carlisle Cadillac Buick GMC responded

Paul, thank you for your review and feedback. Due to market conditions and high demand for certain models GM sells, we try our best to stay within competitive markets. These prices are due to change to various factors, so we encourage you to keep checking back in with us so we can work with you on finding a new vehicle! We do appreciate your feedback and we hope to see and work with you in the future.

June 17, 2021

No respect for customers concerns. Sloppy work. Other dealerships offer carwash and cleaning. Over priced service without professionalism. Customer lounge uninviting. Personal touch is gone. More

by PJK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Bender
Jun 18, 2021 -

Carlisle Cadillac Buick GMC responded

Thank you for your review and feedback. We are sorry to hear that our dealership did not meet your expectations. All of our service advisors and technicians are GM certified and are surely capable to work on your vehicle. If there was any miscommunication or no communication, please let us know and we will do our best to resolve the issue. Our dealership runs on standard GM pricing and there has been a shortage of parts, so we do apologize for any type of price discrepancies there may have been. We have noted your feedback on our customer lounge and we will continue to try and improve the waiting area in the future. Thank you for your business and if there is anything you need, please don't hesitate to give us a call!

June 12, 2021

Joc was great. He made the buying process easy and convenient. I was heading out of town and he was efficient and understood my needs. It also helped he is a diehard Denver Bronco fan! More

by lmthomas57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Joc Grant
June 10, 2021

Excellent customer service. Willing to do everything they could to help with my purchase. Very patient and went above and beyond to make us feel comfortable. More

by meaghean18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Cornman, Bill Paukovits
June 07, 2021

One of the best experiences with buying a car I’ve ever had!! Thank you for making it happen so effortlessly and quick. Great job! More

by k.morrow7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Paukovits, Jason Wittman
June 05, 2021

Joc Grant was awesome. Professional and down to earth. He listened well and answered all questions. great experience all around - if this was the truck we wanted would have been great to give him the busines More

by Am
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joc Grant
May 27, 2021

The Service Center is Wonderful! Karen is the most helpful kind person to deal with, the main reason we keep coming back! Thank you for the Great Service. Fondly Linda Bolen More

by daisey357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen McBeth
May 22, 2021

Came in looking for a new GMC 1500. Jess was on top of everything. Very organized. Was able to make a great deal on a new truck. All the staff is very friendly. More

by mkelchner92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Swift
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