
Carlisle Cadillac Buick GMC
Carlisle, PA
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1,166 Reviews of Carlisle Cadillac Buick GMC
If you’re coming here to buy a car, Joc Grant is your go-to guy. He was awesome to deal with. Made the whole car process easy. I got my truck from him about 3 months ago. go-to guy. He was awesome to deal with. Made the whole car process easy. I got my truck from him about 3 months ago. More
Michael was really good working with and very nice. He was not at all pushy, or tried talking me into buying but was very respectful. I would recommend anyone going there and asking for Michael. was not at all pushy, or tried talking me into buying but was very respectful. I would recommend anyone going there and asking for Michael. More
Over all was a great experience, straight forward no games. I was not pressured or rushed. I told them what I wanted and they made it happen. Salesmen Joc Grant was excellent! games. I was not pressured or rushed. I told them what I wanted and they made it happen. Salesmen Joc Grant was excellent! More
The entire team at Carlisle was fabulous from the Service Manager, Mechanics, Courtesy drives to town and simply making sure we had everything we needed while we were at the dealership. Our transmission wen Manager, Mechanics, Courtesy drives to town and simply making sure we had everything we needed while we were at the dealership. Our transmission went in our GMC Sierra truck on our way out to South Dakota and the team sourced a replacement transmission, worked through lunch and had us back on the road in 6 hours. We are thankful to everyone there especially Erin who rocked out the installation of our new transmission. You saved our vacation and we are very thankful. More
This dealership was great in handling the purchase of my 2019 Yukon XL Denali. They gave me top dollar on my trade-in. They even worked with me on the price of the Yukon. During negotiations, I was skeptica 2019 Yukon XL Denali. They gave me top dollar on my trade-in. They even worked with me on the price of the Yukon. During negotiations, I was skeptical that they would be able to get the monthly payment I wanted. I was ready to walk away when my salesperson was insistent that he check with finance to see if my price was possible. I'm glad my salesperson, Scott Clayton, was there because I almost walked away without this vehicle. We weren't able to get my price, but we did negotiate something in the middle. He was professional, personable, and friendly. I can't say the same about most sales people, especially in the auto industry. But Scott went above and beyond in his sales approach, and I am 100% satisfied with my experience. Word of wisdom: stop doing the monopoly "give-aways", and any other similar marketing gimics - it clearly stresses your customers and even your own sales personnel. It does more harm than good, especially if you are telling people they are getting 5k, but actually only get some garbage ear buds from CHY-NA. I'd be willing to bet it does little, if anything, to improve business. Regardless, Scott was awesome and I'd definitely do business with him again! More
Was traveling from Columbus Oh. to Allentown Pa. to visit family. Heard a noise similar to a flat tire but no tire issue. Had car towed to dealer after hours. Spoke with Alex Bender to get an appointment. He family. Heard a noise similar to a flat tire but no tire issue. Had car towed to dealer after hours. Spoke with Alex Bender to get an appointment. He worked me in first thing in the morning despite not having an appointment to determine if there was a major issue in which case I was going to need to rent a car. They provided transportation back to my hotel. Discovered the issue was only a lose cover under the car. They came and picked me up , got the car and we continued to Allentown that day. Alex was really responsive to us being on vacation and gave us priority so we could get our destination as soon as possible. Thanks to Alex and his staff for their quick evaluation ! More
I was dropping my car off for the Cue screen to be replaced and the clerk realized I drove an hour to get there and was considerate enough to fit me in while the job only took about 20minutes. So I wa replaced and the clerk realized I drove an hour to get there and was considerate enough to fit me in while the job only took about 20minutes. So I waited and was back on the road and did not have to leave it overnight as planned. Thank you More
Brought my vehicle in for a brake issue with a difficult diagnosis. It was necessary to bring the vehicle back to the dealership several times as the concern was intermittent and did not necessarily present diagnosis. It was necessary to bring the vehicle back to the dealership several times as the concern was intermittent and did not necessarily present itself at the dealership. Alex Bender, Service Writer, and Collyn Bouder, Technician, both did an outstanding job in handling the customer concern, going through the process to find the cause, and implementing the correction. Was one of those issues where everyone (including customer) could have gotten frustrated. Handled extremely professionally! More
Joc Grant helped us with the purchase of our truck. Joc was an awesome salesperson. He was very helpful and made the entire experience great. He was very patient and answered all of our many questions. was an awesome salesperson. He was very helpful and made the entire experience great. He was very patient and answered all of our many questions. If we need to purchase another vehicle in the future, you can be certain we willl be going to talk to Joc. More
Awesome sales and service by Joc Grant through every step of the process. He searched and found a vehicle that met our needs and was very patient with our many questions. It was a great experience with Joc a of the process. He searched and found a vehicle that met our needs and was very patient with our many questions. It was a great experience with Joc and Tom Cornman, and end result was a great vehicle. More