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Carlisle Cadillac Buick GMC

Carlisle, PA

4.4
1,165 Reviews
Call Dealership (717) 601-2978
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1402 Holly Pike

Carlisle, PA

17015

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1,165 Reviews of Carlisle Cadillac Buick GMC

December 10, 2022

Excellent sales department. Very poor service desk. With an appoinment I waited over 100 minutes for an oil change. More

by waynehenderson02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Vanasdalan, Michael Gomez
Report | Print
Dec 15, 2022 -

Carlisle Cadillac Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, Wayne, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 01, 2022

need to explain more and be happy nothing explained just you passed when review bill on my own found that i would be needing repaires in the future would be nice to know this and the prices so one can More

by memaw332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Vanasdalan, Michael Gomez
Report | Print
Dec 04, 2022 -

Carlisle Cadillac Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 30, 2022

Salesperson was great. Would definitely deal with again and recommend to friends and/or relatives. More

by MSRDEREK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Carroll
Report | Print
Dec 01, 2022 -

Carlisle Cadillac Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Carlisle Cadillac Buick GMC are glad to have you as a customer.

November 23, 2022

I had a great experience here getting my vehicle serviced. Fast, quick, professional. Everyone took care of us. More

by FORRY1419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joc Grant
Report | Print
Nov 26, 2022 -

Carlisle Cadillac Buick GMC responded

Thank you for choosing Carlisle Cadillac Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 21, 2022

Marty found the vehicles I was looking for, made a commitment to make it happen, and delivered both as promised. Clean and simple transactions. More

by dtownsley0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marty Lucky
Report | Print
Nov 22, 2022 -

Carlisle Cadillac Buick GMC responded

It's fantastic to hear that Marty provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Carlisle Cadillac Buick GMC!

November 19, 2022

Everyone was very nice. Enjoyed my experience! Everything was ready to go when I called to say I was coming to pick up. More

by martineswolf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Pepples, Joshua Baker, Michael Drury
Report | Print
Nov 20, 2022 -

Carlisle Cadillac Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 11, 2022

My car was serviced while I waited , had to have new brake liners & even tho I wasn't prepared for the extra cost, it was worth it to have good brakes. Thanks ! More

by IH54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Vanasdalan, Michael Gomez
Report | Print
Nov 12, 2022 -

Carlisle Cadillac Buick GMC responded

Thanks for sharing your thoughts about your experience with Carlisle Cadillac Buick GMC. We appreciate your business and hope to see you again soon!

November 03, 2022

The financial guy will trick you to buy all these warranties which when you try to use. Them they’ll find all the excuses in the world to keep you from using them! If you see Mike, run for your money More

by Bighache09
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amber Siegfried, Charles Vanasdalan, Michael Drury
Report | Print
Nov 09, 2022 -

Carlisle Cadillac Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 29, 2022

Great and quick service. Friendly and helpful staff, easy to work with. Excellent dealer experience. Tyler Uhrich was great to work with. More

by a1certify2
Recommend Dealer
Yes
Employees Worked With
Lewis Pepples, Michael Drury
Report | Print
Oct 31, 2022 -

Carlisle Cadillac Buick GMC responded

Thanks for sharing about your experience with Carlisle Cadillac Buick GMC. We appreciate your business and hope to see you again soon!

October 26, 2022

Great and quick service. Friendly and helpful staff, easy to work with. Excellent dealer experience. More

by 60s-HIPPIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Vanasdalan, Michael Gomez
Report | Print
Oct 27, 2022 -

Carlisle Cadillac Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Carlisle Cadillac Buick GMC.

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