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Carlen Chevrolet

Cookeville, TN

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13 Reviews

330 W Spring St

Cookeville, TN

38501

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Showing 13 reviews

December 17, 2024

Carlen Chevrolet is as good as it gets! We have bought 3 vehicles from Tara Williams in the last 4yrs and we’re extremely happy with our experience! The sales and service department are top More

by Dom S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tara Williams, Michael, Jerry
December 06, 2024

Tara was great, Sales manager was horrible. I never received my Military Discount. It was treated like it wasn't important. I have always received my military Discount. I guess the greed took More

by William Jackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tara
March 19, 2023

I bought a 2023 Silverado from Carlen and the saleswoman Tara was the absolute best to work with. More

by r_whitehead72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tara
July 26, 2022

This dealership is by far the worst. The service dept. is useless ! They are way over priced on service not performed, I am retired GM & will be notifying the complaint dept. about this More

by lar47ny
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Byers Brent
October 21, 2021

Always excellent service, very friendly and helpful staff, would highly recommend Carlen Chevrolet. Best dealership!!! More

by allisonstalvey00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whit, Mike L, Jacob, Titus
August 11, 2021

Called on a car listed by Carlen was headed to buy it Called on a car listed by Carlen was headed to buy it and sales manager removed it from listing. Not what I would call good business nor how to influ More

by markbruning
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Manager
July 15, 2021

Not one to post negative stuff but took my car to Carlen Chevrolet today for an airbag recall and they cracked my dash in 4 different spots they didn't even tell us they did it when we picked it up took it More

by Klharris76
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brent
December 28, 2020

Highly recommend them for any vehicle purchase. Salesforce is good and knowledgeable. The dealership also provides free oil changes for life, with purchase of a new vehicle, which is a big selling More

by mgalpin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Eaton
October 28, 2020

The service from these guys is amazing! Highly recommend them for any vehicle purchase. Two cars already and looking forward to more business with them! More

by matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
September 14, 2017

Totally happy The service department at Carlen was able to find and fix our 2012 malibu, that we purchased from another dealership. Thank you!!! They are now our de More

by DISGUSTED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales, Mr. Looper. Service, Ari
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