Carl Burger Dodge Chrysler Jeep RAM World - Service Center

Great service Very attentive service, advisors are nice and brittney is super sweet! Really enjoyed the way they treated me and getying my car back to me within the Very attentive service, advisors are nice and brittney is super sweet! Really enjoyed the way they treated me and getying my car back to me within the hour. More

Great Service. I went to Carl Burger Dodge, in La Mesa to have my oil changed and new tires put on my car. Brittany Thiem was very helpful from the beginning til th I went to Carl Burger Dodge, in La Mesa to have my oil changed and new tires put on my car. Brittany Thiem was very helpful from the beginning til the end, when I picked up my car. She kept constant communication with me and answered any and all questions I had. Frank Nelson was also helpful and attentive. I would highly recommend Carl Burger Dodge. Thank you Brittany Thiem, Frank Nelson and the rest of the Carl Burger Dodge Family. More

Brittney was awesome It helps a lot that brittney was on top of giving me a call back making it easier for me than calling and trying to get a hold of the advisors. It helps a lot that brittney was on top of giving me a call back making it easier for me than calling and trying to get a hold of the advisors. More

Great service! Brittany is awesome, friendly and on point when I needed help. She is highly organized and would never doubt to refer friends to this dealer! Brittany is awesome, friendly and on point when I needed help. She is highly organized and would never doubt to refer friends to this dealer! More

Outstanding customer service I recived an amazing customer service from all the people that work in the service department specially from Brittany, she was very friendly and knowl I recived an amazing customer service from all the people that work in the service department specially from Brittany, she was very friendly and knowledgeable i definitely would recommend her with my friends and family. More

Brittany rocks! Brittany has been amazing for our service experience at Carl Burger Dodge Chrysler Jeep Ram! She went above and beyond to help facilitate our vehicles Brittany has been amazing for our service experience at Carl Burger Dodge Chrysler Jeep Ram! She went above and beyond to help facilitate our vehicles needs in a more than reasonable time! When you head in to get your car worked on, ask for Brittany you won't be disappointed! More

Excellent Service Department Brittney in the service department is extremely helpful when you need something done in a hurry. My wife and I had our travel trailer packed and ready Brittney in the service department is extremely helpful when you need something done in a hurry. My wife and I had our travel trailer packed and ready to go for a cross country trip to New York. The only problem was that we needed work done on our tow vehicle. Before we could leave, We needed a part replaced on our 2014 Ram 2500 Diesel. As it turns out, this particular part is in short supply. I explained our situation to Brittney and she went way out of our way to make sure we were able to get the part immediately. She made an appointment for a Wednesday morning, once she was assured our part was in transit. Then when the part arrived early Tuesday morning, she called me and asked me if I preferred to bring my vehicle in a day earlier. I took her up on this generous offer and we are now looking forward to our dream vacation in Niagara Falls. More

Always great service!! I love taking my car in to Carl Burger. The staff is super friendly and very helpful! Thank you again Brittany for all your help I love taking my car in to Carl Burger. The staff is super friendly and very helpful! Thank you again Brittany for all your help More

My service experience Update: I would like to thank Jim for reaching out to me and handling the situation. He apologized for the miscommunication and has been very helpful. Update: I would like to thank Jim for reaching out to me and handling the situation. He apologized for the miscommunication and has been very helpful. I’m hopeful that in the future that the call center does a better job of getting messages to the right person. Did an after hour drop off for my car needing repairs. It has been four days and no return call from the dealer for an update. I have called multiple times and every single time I was told no one was available and that I'd get a call back.. nope! I just want to know if my car has even been looked at. So frustrating... I've decided I will be picking my car up today and NOT returning. More

Excellent customer service Carlos Hernandez Valencia was amazing!!!felt very comfortable,not being rush!!! He was able to work with us!!! Very affordable prices Very satisfied c Carlos Hernandez Valencia was amazing!!!felt very comfortable,not being rush!!! He was able to work with us!!! Very affordable prices Very satisfied customers...definitely coming back!!!!!! More