Carl Burger Dodge Chrysler Jeep RAM World - Service Center

Seven Cars and Counting The pleasure is always our's! We buy a car about every other year from the fine folks at Carl Burger Dodge. Allow me to name drop... Jack F., Brian H. The pleasure is always our's! We buy a car about every other year from the fine folks at Carl Burger Dodge. Allow me to name drop... Jack F., Brian H., David F., Fernando V., and J. J. Carr. The sales/finance team that made our '18 Challenger Hellcat Widebody happen! My wife and I always look forward to going to the dealership for a car, for service or just to say "hi!' We have loved them since 1999. Excellent product, service, and sincere customer appreciation. MOPAR Rules!! 😍 More

Big turn around Before Brittany worked over here in express I would rather my engine blow then bring my truck in for oil change. They were fast friendly and knowledag Before Brittany worked over here in express I would rather my engine blow then bring my truck in for oil change. They were fast friendly and knowledagable!! She was also sure to have my pick up be on time thank you so much Brittany for making this an easy process! More

Service As usual, Bud took care of me like no other service person has. I brought my Jeep in for service and to take care of a recall. Bud helped me with ge As usual, Bud took care of me like no other service person has. I brought my Jeep in for service and to take care of a recall. Bud helped me with getting a rental car, and he kept informed of the progress of the repairs. I was able to pick up my jeep in two days! More

Outstanding service & great people Recently stopped in to get my warranty work on my 2017 Dodge 3500. Oil, fuel filter changed in compliance with the warranty. The GM was very nice beca Recently stopped in to get my warranty work on my 2017 Dodge 3500. Oil, fuel filter changed in compliance with the warranty. The GM was very nice because I have a hot shot business & needed to put the trailer somewhere without watching a ticket. So he made room for me & parked it on site. Then he directed to the aforementioned individuals who where absolutely professional in such a way it was truly home felt. I found myself try'n some of your Cali ribs & had some doubt about this until they had me hungry. for just about anything. Brittany was taking orders for everyone & soon found myself licking my fingers on some pretty xxxx good ribs. Instead of watching some boring channel on the TV waiting around for the bill. Instead I felt like I was at a sports bar. After the work was almost completed I was informed about a crankcase filter that needed to be. hanged out & explained what could happen.if I didn't change it out. Let's face it what I paid for that truck I'd be a xxxxxxx if I didn't change it. Orciel gave me some other paperwork to look out for down the road. Jeff was very pleasant & when the time comes I still have his card & if the numbers match up I'd serious buy another Dodge from him. This time a 5500 with special order bed . Overall I'd recommend anyone who wants to buy a Dodge to chk with these 3 from Jeff sales to Brittany or Orciel for the service to be performed.. Thku again for the ribs,friendly atmosphere & warmth that you 3 showed me that day More

Express Lane Oil Service Needed an Oil change. Dropped into the express service later in the day than I'd planned but all went very well. Brittany Thiem received my vehicle a Needed an Oil change. Dropped into the express service later in the day than I'd planned but all went very well. Brittany Thiem received my vehicle and got me taken care of right away. Excellent service! More

Great customer service! I came for an oil change, and was told there was a part for a recall that was on my truck. I came in Monday and got a rental car and they took care of I came for an oil change, and was told there was a part for a recall that was on my truck. I came in Monday and got a rental car and they took care of it. Everything was easy, the staff was all courteous. From the oil change to the renal car, to picking my car back up. Very pleased with my experience here, again. More

Service made easy! I have been taking my car to Carl Burger Dodge for years, I needed routine maintenance and my breaks checked. When I called I spoke to Brittany and s I have been taking my car to Carl Burger Dodge for years, I needed routine maintenance and my breaks checked. When I called I spoke to Brittany and she advised me that I had a recall pending on my car and I could have it all done at the same time and if needed I could get a loaner while my car was being worked on! Brittany asked what time and day worked best for me. I took it in Friday morning at 0800. I was unable to pick up my car by 5pm, so she arranged for me to pick it up at the express department Saturday morning without any problem. Thank you Brittany for going above and beyond and making your customer very content. I will see you again soon! More

End of Term Final Bill I leased a motor vehicle from Carl Burger Chrysler Jeep Dodge RAM World dealership located in La Mesa, CA. The leased a Vehicle that had two transmiss I leased a motor vehicle from Carl Burger Chrysler Jeep Dodge RAM World dealership located in La Mesa, CA. The leased a Vehicle that had two transmission failures where it broke down for the first time on the freeway and the second time in the city. ) The Vehicle information as follows: 2015 Chrysler 200 year. VIN: 1C3CCCAB3FN667781. Also, be advised to take pictures of your car on the day your it to the dealership because I returned my vehicle on 3/26/2018 and they didn't inspect it until 5/8/2018 and billed me for damages that I am not responsible for. FYI: The dealership didn't disclose these two transmission faulires online, With this repetition, they are most likely Chrysler will go out of business again. More

David Garcia There was a special circumstance that brought a few challenges with my jeep. David Garcia was an incredible person that made sure to tackle this chal There was a special circumstance that brought a few challenges with my jeep. David Garcia was an incredible person that made sure to tackle this challenge. He is an Amazing asset to Carl Burger as he never misses being on point with his customers no matter how busy he is and every time I was there he always was obviously busy- on top of that he greeted you with a smile and made sure you are taken care of. I for one will always know I will be in good hands with him and will recommend people to him. David Garcia not only deserves a BIG raise but a nice vacation. I also want to give a 5 star to Michael T. and Frank Nelson whom services Jeep with excellence in customer service!!! Valeria Fernandez owner of one of Carl Burger Jeeps Trailhawk More

Great customer service! I've been involved with Carl Burger for several years now and I'm just as pleased from day one. I can't say enough about the service department, outst I've been involved with Carl Burger for several years now and I'm just as pleased from day one. I can't say enough about the service department, outstanding! I usually work with David whom always takes care of me. When I turned my vehicle in he was out, but Bud didn't skip a beat and did a wonderful job taking care of me!! Thanks Bud! More