Carl Burger Dodge Chrysler Jeep RAM World - Service Center

I went for my first oil filter lub on my new Dodge Ram 1500 Bighorn pickup on 7/3/2012 Mr. David Garica did an excellent job of getting me in and out of service treating me with utmost respect and court 1500 Bighorn pickup on 7/3/2012 Mr. David Garica did an excellent job of getting me in and out of service treating me with utmost respect and courtesy in a professional matter. Job well done, thank you David Larry Reding More

After a particular dealerships service advisor treated me as an inconvenience rather than a costumer, I sought out a different location for my service needs. I ended up at Carl Burgers Dodge, Chrysler, Jee as an inconvenience rather than a costumer, I sought out a different location for my service needs. I ended up at Carl Burgers Dodge, Chrysler, Jeep, Ram world in La Mesa and have been there ever since. Service advisors David Garcia and Chris Levin are top notch. Along with them is a superb mechanic team to round out the dealerships service department. I could not be happier with the way I am treated and the services provided, additionally it is nice to be recognized as a familiar customer upon my return visits. I would thoroughly recommend this service department...hands down!! More

Just needed an oil change. Daivd was helpful when he Just needed an oil change. Daivd was helpful when he was on the Chrysler side and he is still great on the Dodge side. Always takes the time to exp Just needed an oil change. Daivd was helpful when he was on the Chrysler side and he is still great on the Dodge side. Always takes the time to explain everything that needs to be done. And what is most important and why. I have been taking my PT to them for 5 years and I will continue to take my car for as long as I have my car. Everyone there is always helpful and friendly. Thanks for everything, every time:) More

I regrettably purchased my Jeep from a different dealership and received disappointing customer service after the sale. I own several different brands of cars and my service experience with Jeep had dealership and received disappointing customer service after the sale. I own several different brands of cars and my service experience with Jeep had turned me off to even considering any new car made under the Jeep/Dodge/Chrysler brand. After numerous visits for a variety of issues without resolution, I decided that I would try a different dealership for service. Going to Carl Burger and working with Sean changed my entire attitude towards Jeep/Dodge/Chrysler. The service and communication has been exceptional. Definitely on par with the service we receive at our "high-end" dealerships for our other vehicles. The crew at Carl Burger impressed me with their willingness to put forth the effort to get the job done and get it done right (finally!). My Jeep runs better now than the day I bought it! I do not normally write reviews, but in this case I feel that the outstanding service warrants recognition. Thanks to Sean G. & the Service Dept. at Carl Burger! More

brought my Dodge Journey in for not starting once in a while. Also had new key comfigured for remote start. When I got home I tried the new key and found when I started the car, Opened the door the horn s while. Also had new key comfigured for remote start. When I got home I tried the new key and found when I started the car, Opened the door the horn started blowing. Called service dept and Sean told me to bring it back, they didn't complete the job correctly. Went back and they did it properly the second time. I don't like having to return for such a simple fix. More

Today I brought in my daughters Dodge nitro for scheduled maintenance. I was in and out in less then 1 hour!!! This was due to David Garcia! He has been taking care of our car maintenance for some time no maintenance. I was in and out in less then 1 hour!!! This was due to David Garcia! He has been taking care of our car maintenance for some time now and it has certainly been a pleasure. He is friendly, knowledgeable and dependable. I really appreciate you David! Our family has purchased 3 cars from this dealership and bring all of them here for service. I look forward to seeing you next time. Mari :) More

I purchased my 2007 Jeep Liberty Sport in 2010 from your dealership and have been very satisfied with the customer service I have received FROM ALL OF YOUR STAFF every time I've returned for a repair and/or dealership and have been very satisfied with the customer service I have received FROM ALL OF YOUR STAFF every time I've returned for a repair and/or scheduled maintenance. On my last visit, 06/20/2010, Mr. Garcia was again very friendly (I have had contact with him on prior visits), and knowledgeable about his work. He took the time to explain in detail each one of the repairs/maintenance completed on my car (prior and after it was done), to assure I received all the necessary information. All of your staff, specially Mr. Garcia, were very courteous and friendly. As a former public servant, I appreciate good customer service being provided to ALL customers. Thank you again for another satisfied experience from your company. More

Excellent service! Knowledgeable and caring. What customer service should be. Request this technician every time my car needs servicing. Have been a loyal customer for over 10 years. Will only buy Je customer service should be. Request this technician every time my car needs servicing. Have been a loyal customer for over 10 years. Will only buy Jeep now because of their service More

Always get great service from both Dave and Joe....very professional team and I highly recommend them all the time!!!! You can never go wrong just ask for David Garcia in Service and Joe Bourdage to inspec professional team and I highly recommend them all the time!!!! You can never go wrong just ask for David Garcia in Service and Joe Bourdage to inspect your car!! More

I had to visit for a problem with the a/c. The crew recalibrated our unit and it seems to have done the trick. Chris Levin has been our Service Advisor for several of our visits and has always met or recalibrated our unit and it seems to have done the trick. Chris Levin has been our Service Advisor for several of our visits and has always met or excedeed my husband and my expectations. WE like and trust CHRIS!!! We will always ask for him and do all of our service through Carl Burger. THANK YOU!!!!!!!! Andy and Elaine Dressler San Diego, Ca. More