Carl Burger Dodge Chrysler Jeep RAM World - Service Center

I visit the dealership for an extra keyfollow up on Tuesday August 7th after being there, Monday August 6 at 7:45 am and was attended by Ray, I left that day at 4:30pm. I was not stasfied with the ser Tuesday August 7th after being there, Monday August 6 at 7:45 am and was attended by Ray, I left that day at 4:30pm. I was not stasfied with the service on Monday. I was there for an oil change and "key left car" light on. When I returned on Tuesday JR was excellent, almost made up for the day before. My verall experience for Monday with Ray was poor. My overall experience with JR was great. Thank you both for getting problem fix. More

I had to get my car towed into the dealship. I had some concerns because there was a gas leak. I talk with Kyle and David and they gave me a loaner car for the day. More importantly the fix my car in a cou concerns because there was a gas leak. I talk with Kyle and David and they gave me a loaner car for the day. More importantly the fix my car in a couple of hours and detail it. They did a great job. More

I bought a new 2012 Charger from Carl Burger Dodge..I have to say the sales men are great, not pushy They let you look and answer your questions. I had a great experiance buying my first new car from t have to say the sales men are great, not pushy They let you look and answer your questions. I had a great experiance buying my first new car from them. Unfortunetly my car was hit 4 months later. Had the car taken to their collision center for the repairs, I did not Want to rush or be pushy with them, I wanted them to fix the car right..7 weeks later I get my car back. Still had damage..I was very angry with them, I went back 08/13/2012 to speak with Kyle the GM.. I have to say I was impressed. He took the time to hear what I had to say. He offered a resolution to my satisfaction. I had the option to fix the car or to trade it in. I choose to trade it in and got a great deal. They valued me as a customer and it showed. I want to thank Gibbson The sales men who worked very hard to get me off the lot in time for my appointment. He was very knowledgeable about the product and its features. He was running back and forth on a very hot day Thanks for all you did. Thanks to Michelle in finance she had the paper work ready no hold ups...In all Carl Burger Is a place I would recomend...Thanks Again For all the hard work you all did. Angry Customer 2012 now Happy Customer 2012... More

I went for an oil change. Chris Levin suggested I try the new Express Service. Great! I was in and out in record time. Service was great, timely and service personnel courteous. Loved it. I always g the new Express Service. Great! I was in and out in record time. Service was great, timely and service personnel courteous. Loved it. I always go to Carl Burger's for service. More

David Garcia has been my Service Advisor since my purchase in 2011. He is professional, courteous and knowledgeable. His follow-up is superb. Mr. Garcia is an asset to Carl Burgers service center! purchase in 2011. He is professional, courteous and knowledgeable. His follow-up is superb. Mr. Garcia is an asset to Carl Burgers service center! More

One of the main reasons why i bought another brand new vehicle from Carl Burger dodge is because of my service technician Mandi Odonnell. She is such a pleasure to work with and always has a smile on her vehicle from Carl Burger dodge is because of my service technician Mandi Odonnell. She is such a pleasure to work with and always has a smile on her face. If Mandi tells me she is going to do something it gets done. Thank you for all the hard work!!!! Pete Bilicki More

David Garcia has been helping me since day one when I bought my great Jeep Commander. He is very easy to work with and makes you feel comfortable like he will listen, understand, and do his best to fix m bought my great Jeep Commander. He is very easy to work with and makes you feel comfortable like he will listen, understand, and do his best to fix my problem honestly and fair. He always calls and explains everything to you before anything is done and discuss my options and wishes. You never feel pressured. The other day there was a miscommunication with the shuttle van picking me up. Well he made up for it with a very satisfactory solution and i am very thankful for him. Thank you David! Dimitrios Giforos More

Chris Levin does an outstanding job representing Carl Burger Dodge. He saw that I was unhappy about being charged approx. $80 for a LOF for my Dodge Cummins diesel. The previous visit, I had a coupon a Burger Dodge. He saw that I was unhappy about being charged approx. $80 for a LOF for my Dodge Cummins diesel. The previous visit, I had a coupon and was charged $44. Chris checked with David Garcia and was able to make an adjustment to bring the cost down to about $50. I live in Poway and drive past other Dodge dealers to get to Carl Burger Dodge in La Mesa. I am happy paying what I believe is a fair price ($50) for a diesel LOF and will continue to come back for future service (with a diesel coupon)thanks to Chris going the extra mile to see that I got a fair deal. David Garcia agreed with his judgement and I am grateful to them both. Upon my arrival, Chris also suggested I get a tire rotation for $20. I had forgotten that I wanted the rotation, and quickly agreed to that additional service. Again, Chris Levin was really alert and saved me making an additional trip to the dealer. Thanks! More

I brought in my Dodge Caravan (1997, 114,000 miles), which was initially purchased from this dealer, because of power steering issues. It turned out my van had a number of other problems and some signi which was initially purchased from this dealer, because of power steering issues. It turned out my van had a number of other problems and some significant differed maintenance. I had been putting off regular servicing in an attempt to save money. I left with a vehicle that I feel has been restored to mechanical health after a very thorough inspection. I spent way more money ($2,750) than I had planned but thanks to Sean’s clear communication and attention to detail I have every reason to believe it was a good investment. By the way, my car seemed to float down the freeway on the way home. Thanks Sean! More

Very quick service: I brought my 03 Dakota in because of a check engine light. Within the day a complete inspection was performed and 3 repairs made, at a very reasonable cost. a check engine light. Within the day a complete inspection was performed and 3 repairs made, at a very reasonable cost. More