Carl Burger Dodge Chrysler Jeep RAM World - Service Center

Service contract and warranty issues not honored I purchesed a service contract when I purchesed the vehicle a 2014 Jeep Wrangler the dealers so fa r has not honored the service contract nor have the I purchesed a service contract when I purchesed the vehicle a 2014 Jeep Wrangler the dealers so fa r has not honored the service contract nor have they honored the vehicle warranty issues seriously considering filing fraud complaints More

David Garcia was absolutely the best David Garcia was and has been absolutely the best service manager I have ever had the pleasure to deal with in my 35 years of owning Dodge vehicles. I David Garcia was and has been absolutely the best service manager I have ever had the pleasure to deal with in my 35 years of owning Dodge vehicles. I will take my four Dodge vehicles that I own to no one else. More

New used Ram,only 1 key worked I've only had my truck for 3 weeks and came in to get my second key fixed. Jeffrey was right there to help me with a smile on. It took most of the d I've only had my truck for 3 weeks and came in to get my second key fixed. Jeffrey was right there to help me with a smile on. It took most of the day and when I came in to pick up my truck, Jeffery was right there again with a smile on and told me everything was OK. He explained everything and sent me on my way. He also made sure I was able to get home and get back to the service center. All and all I would really like to have Jeffery Arkin take care of me again if I ever need service again. Sincerely , Joan Leathers. More

Customized Service Andre Broutin has handled the greatest percentage of all of my service needs for my 2006 Dodge Ram... He has made my service calls seem as a pers Andre Broutin has handled the greatest percentage of all of my service needs for my 2006 Dodge Ram... He has made my service calls seem as a personal challenge to himself to find the problems I explained to him to get my truck back on the road asap... He calls me to explain what is needed from what the Tech has found to reduce any extended service time... I get the feeling that he is working on his personal vehicle with the special care he shows towards my truck... I also get the feeling that Andre treats "all of his clients" the same as me while observing him talking and waiting on clients for his service while I'm waiting to return home to be called later that my truck is ready to be picked up. I think Andre Boutin is definitely a major asset to the Burger Service Team from the professionalism and personal service he has shown me over the years as my Service Writer... Thank you Andre More

Awesome Andre Broutin fixed my car in an hour and gave me a courtesy call when the work was completed and told me what all was done to it. Andre Broutin fixed my car in an hour and gave me a courtesy call when the work was completed and told me what all was done to it. More

Happy Customer! I cannot say enough great things about our service rep, David Garcia . He is always very attentive to making sure my car is taken care of & does a fa I cannot say enough great things about our service rep, David Garcia . He is always very attentive to making sure my car is taken care of & does a fantastic job,! I've had a lot of problems with the airbag light coming on in my Sebring. It 's been replaced several times. David is always so nice & quick to want to find the solution to this ongoing problem. He was the first service rep that brought to my attention earlier this year that my extended warranty covered getting a rent a car. I never knew that for the last 6 years! Anyway, he does a great job at Chysler! Super fantastic customer service! Thank you so much David! More

David Garcia Truly Cares David Garcia is a tremendous asset to Carl Burger. I have had the privilege of having him service my automobile needs for several years now and I am David Garcia is a tremendous asset to Carl Burger. I have had the privilege of having him service my automobile needs for several years now and I am just getting around to writing a testimonial. Often times service writers at car dealerships are mostly interested in simply putting you thru the process. I feel that David Garcia is truly on my team looking out for my best interest. It is a great relief to know I have someone I can trust when it comes to maintenance for my vehicle. He is always very considerate of my time and willing to do what it takes to fix the problem. I cannot thank David enough for all his efforts. More

Customer Service I brought my Dodge ram diesel in for a routine oil change, I was helped by Jeffrey Arkin and he was very professional and I was able to get in and out I brought my Dodge ram diesel in for a routine oil change, I was helped by Jeffrey Arkin and he was very professional and I was able to get in and out quickly. I was in such a hurry that morning that I had forgot to bring my coupon with with me to the dealership I explained this to Jeff and he gave me the dicount rate, this dealership will service my truck from now on More

Awesome service I went to dodge world in la mesa and was greeted by David Garcia. David has helped me in the past, and it has always been a pleasant experience. David I went to dodge world in la mesa and was greeted by David Garcia. David has helped me in the past, and it has always been a pleasant experience. David really helped me understand what was wrong with my vehicle. I will not take my car for service or repairs any other auto shop. More