Carl Burger Dodge Chrysler Jeep RAM World - Service Center

Friendly Service Frank Perez is the service writer that helped me with my issue. When I arrived I was greeted with a smile and how can he help not with the impression Frank Perez is the service writer that helped me with my issue. When I arrived I was greeted with a smile and how can he help not with the impression he was being inconvenienced when your the one dropping off a car and wondering how long. He got right to the questions of concern and took care of the paper work and got me on my way. The best part was the call in the afternoon with the update and not me trying to get a hold of him. I have to say this was one of the best experiences of dropping off a vehicle for service. More

Oil Leak My 2014 Charger was leaking oil so I dropped it off at the service dept. I was given a rental car and was told the repair may take more than one day My 2014 Charger was leaking oil so I dropped it off at the service dept. I was given a rental car and was told the repair may take more than one day because of parts avaiabilty. Dave Garcia kept me informed of the repair progress each day and all work was completed under warranty. I am very pleased with the repairs and service. More

Faulty Oil Pressure Sensor Malfunction indicator light on in dash. I contacted service advisor Sean Gray who directed me to the dealership so he could analyze the problem. Sean Malfunction indicator light on in dash. I contacted service advisor Sean Gray who directed me to the dealership so he could analyze the problem. Sean diagnosed the problem within minutes and scheduled the repair. Sean's friendly, personal and professional demeanor as well as his expertise in these matters is a great benefit to this dealership and to the customers he serves. Very happy! Great service from Sean More

David Garcia is the BEST! We have bought 3 new cars from Carl Burger and take all of them to be serviced through David Garcia. Every time we come in for a tune up or problem h We have bought 3 new cars from Carl Burger and take all of them to be serviced through David Garcia. Every time we come in for a tune up or problem he is always so helpful and accommodating and treats us like family. He is very knowledgeable and honest and that takes a lot of stress out of car repairs! David is definitely our number one car guy!! More

EXCELENT SERVICE!!! IT IS A BREATH OF FRESH AIR TO SEE WOMEN IN A MAN NOMITATED WORLD. ALL THE GIRLS WORKED GREAT AS A TEAM. WHEN PRISCILLA MY SERVICE REP WAS BUSY LUPE S IT IS A BREATH OF FRESH AIR TO SEE WOMEN IN A MAN NOMITATED WORLD. ALL THE GIRLS WORKED GREAT AS A TEAM. WHEN PRISCILLA MY SERVICE REP WAS BUSY LUPE STEPPED IN AND ANSWERD ALL MY QUESTIONS! More

David Garcia is the man First off let me say I am very familiar with dealerships, my father worked for Chrysler for over 30 total years. David is a courteous, knowledgable pr First off let me say I am very familiar with dealerships, my father worked for Chrysler for over 30 total years. David is a courteous, knowledgable professional that took care of all my needs. He made sure I had a rental truck available for me next door. He did this no previous knowledge I was coming in that day. I was actually at the speedy oil change next door, and he offered his expertise and assistance. He is the only reason I will return to Carl burger. My previous experience was ok although not anywhere memorable as this one. Now that I have David as my point of contact I will return for sure. Thanks David my truck is working better now than it was the first day I bought it.uch appreciated. Promote David to service manager. More

ram 1500 tire wear I have had my 2014 RAM in the dealer 4 times for front end alignment the front tires still where it's had two replacement tires that are now wearing a I have had my 2014 RAM in the dealer 4 times for front end alignment the front tires still where it's had two replacement tires that are now wearing and they want me to bring it in again to see what's wrong More

Truck's Blood not leaking anymore (oil) Purchase 2014 truck at end of that year. From another Dealer for the first time in 20 plus yrs. Oil problem was't salved. CarlBurger Dodge Service Purchase 2014 truck at end of that year. From another Dealer for the first time in 20 plus yrs. Oil problem was't salved. CarlBurger Dodge Service Mgr. Sean Gray was very helpfull and found the problem part right away. Truck fixed. Great Job Carl Burger Dodge Team. Tim H. More

GreatJob car runs great Frank Perez was very nice and enformed about ,what i needed done to car. Good Job. Tim H. This Dealer Ship has been in family for over 25yrs Have b Frank Perez was very nice and enformed about ,what i needed done to car. Good Job. Tim H. This Dealer Ship has been in family for over 25yrs Have bough 5 vechicles .from you guys. Good Work. More

Repair on right rear window of jeep liberty Shane Gray helped me out tremendously. There was a storm due in and he repaired my window right on schedule thanks to him I didn't have to experience Shane Gray helped me out tremendously. There was a storm due in and he repaired my window right on schedule thanks to him I didn't have to experience any water in the car . Service was accomplished very professionally. Thanks Shane. More