Carl Burger Dodge Chrysler Jeep RAM World - Service Center

Excellant service Priscilla Montano did an out standing job of getting my car fixed and out in a timely manor. She was very professional and gave me every break she c Priscilla Montano did an out standing job of getting my car fixed and out in a timely manor. She was very professional and gave me every break she could to make sure I was well taken car of. Terry M. More

out of his way to help. I had brought my "like new" '03 jeep grand Cherokee in for repairs and maintenance . I explained that I needed my vehicle by a certain time and dat I had brought my "like new" '03 jeep grand Cherokee in for repairs and maintenance . I explained that I needed my vehicle by a certain time and date. Your associate Frank Perez made sure I was not inconvenienced and really went out of his way to make sure my experience was as pleasant as possible and that I was taken care of. I was well taken care of by Frank Perez and I will definitely be bringing my jeep back to Carl Burger Dodge. More

Finally got good service! I bought my Ram 3500 4x4 CCLB Laramie from Carl Burger so expect the best service to come from the same dealer. In my 2 previous oil change experience I bought my Ram 3500 4x4 CCLB Laramie from Carl Burger so expect the best service to come from the same dealer. In my 2 previous oil change experiences I've received nothing but sub par service and received a dirty truck to drive home. As a small business owner minimal down time on my vehicle is important to me. Sean Gray came through with the friendliest service I've received from Carl Burger and also had my truck washed and ready when I came to pick it up- that's a first from this dealer. I finally felt appreciated for coming in for service where in the past I felt like a pain in the xxx for having a Dually. Sean will be my service guy from here on. Thanks! More

Satification I am very pleased with the service that Mr. David Garcia provided. He was very professional and knowledgeable regarding my Ram 3500. It appears that I am very pleased with the service that Mr. David Garcia provided. He was very professional and knowledgeable regarding my Ram 3500. It appears that he had the correct mechanic perform the repairs that enabled me to get back on the road again. I have been servicing my truck for the past two and a half years at other repair garages. The reason for this was that on my last visit to Carl Burger Dodge, the service department, in particular the service reps had no clue as to customer needs. I am no mechanic, however having owned medium to heavy duty trucks for the past thirty five years, I have become self taught in many areas of light duty repairs. Not so for the two ladies that worked at the service department. I am happy to say that thanks to My Garcia, I have returned to Carl Burger Dodge. Ed Cotter More

really great I realy satisfied with the service and priscila montano is a great and friendly person i hope she never leaves this place.. ???????????...... i realy I realy satisfied with the service and priscila montano is a great and friendly person i hope she never leaves this place.. ???????????...... i realy recomended...... More

Priscilla Montano Excellent costumer service.... Priscilla was efficient and has a great attitude....friendly and did a great job. Will continue to bring my car here f Excellent costumer service.... Priscilla was efficient and has a great attitude....friendly and did a great job. Will continue to bring my car here for service in the future. More

Service on my Jeep As I pulled into the service area, Andre Broutin came over and took care of me. He did a great job and we are very happy with the service we received As I pulled into the service area, Andre Broutin came over and took care of me. He did a great job and we are very happy with the service we received on our Jeep. More

Great Service from Andre Broutin I had Andre Broutin as my service advisor and he did a great job of getting my Jeep done earlier than expected. The service was done thoroughly and I had Andre Broutin as my service advisor and he did a great job of getting my Jeep done earlier than expected. The service was done thoroughly and professionally and always in a courteous and cheerful manner. More

Customer Service Priscilla Montano was exceptional. She was professional, efficient, and most of all gave me her undivided attention. I appreciated her friendliness Priscilla Montano was exceptional. She was professional, efficient, and most of all gave me her undivided attention. I appreciated her friendliness and her ability. I will return. More

Schedule issue I have had my Caravan serviced here for quite some time. This time it was for a recall issue with the ignition. I had an appointment at 9 on Tues, I have had my Caravan serviced here for quite some time. This time it was for a recall issue with the ignition. I had an appointment at 9 on Tues, was told when I checked in that it would be all day and "possibly not ready until morning." Received a call abut 4 that it was to be on the top of the list for morning (which sounds to me like it was not even looked at that time). I asked if would be mid morning and he said he hoped so..... Finally had it back by about 4 on Wed. I called about 11 and was told should be ready between 3 and 4.......Ireally don't know but suspect that again they had not even started - ?? probably a 2 hour or so job?? I was extremely disappointed in this situation. If I had known, I would have done things a bit different and done some errands on Mon that I planned for Wed. If they could not reasonably get to it on Tues, then why not say so and reschedule or adjust schedule. I could have brought the car back on Wed (or whenever). I am appreciative of having shuttle service and the service, just not so pleased with the timing situation. More