Carl Burger Dodge Chrysler Jeep RAM World

My NEW Grand Cherokee Brian and Mike were extremely helpful. I walked in with two car loans, one of which I was upside down on, and Brian was able to negotiate a fair trad Brian and Mike were extremely helpful. I walked in with two car loans, one of which I was upside down on, and Brian was able to negotiate a fair trade in for both of my vehicles. Not even an hour later I was driving home with only one car note and a brand new Jeep Grand Cherokee. This was my fastest car buyer my experience ever! More

Easy and fast I pretty much knew what I wanted. We discussed the options, prices for same and I ordered the Jeep. Preston kept me updated on it's status and promptl I pretty much knew what I wanted. We discussed the options, prices for same and I ordered the Jeep. Preston kept me updated on it's status and promptly returned or responded to my calls. More

Service made easy! I have been taking my car to Carl Burger Dodge for years, I needed routine maintenance and my breaks checked. When I called I spoke to Brittany and s I have been taking my car to Carl Burger Dodge for years, I needed routine maintenance and my breaks checked. When I called I spoke to Brittany and she advised me that I had a recall pending on my car and I could have it all done at the same time and if needed I could get a loaner while my car was being worked on! Brittany asked what time and day worked best for me. I took it in Friday morning at 0800. I was unable to pick up my car by 5pm, so she arranged for me to pick it up at the express department Saturday morning without any problem. Thank you Brittany for going above and beyond and making your customer very content. I will see you again soon! More

Quick & Easy Buying Experience I stopped in on a Thursday to test drive some cars real quick after work. I didn't have a lot of time and didn't plan on buying anything that day. I w I stopped in on a Thursday to test drive some cars real quick after work. I didn't have a lot of time and didn't plan on buying anything that day. I was helped quickly and efficiently by Arturo. Told him I didn't plan on buying anything that day and was still treated like a valued customer. Looked at a few cars, got Arturo's card and let him know I planned on coming back on Sunday to purchase. Went back on Sunday with my wife and was greeted with a smile by Arturo. He was very patient and helpful throughout our car search. We had him running back and forth opening up several different cars for us and test driving at least 3. He was very informative about each vehicle's history and features. He was never pushy or "salesy." We never felt rushed even though it was kind of late on Sunday. Once we made a decision, the sitdown portion of the buying processes was also quick and easy. He got our information and we were immediately given a slight price cut off of the listing price without even asking. Even though my credit ended up coming back a bit lower than I had expected that did hinder or slow the buying process at all. Mike helped us in the finance section. He was also very patient and informative. He fully explained what each document was that we signing. Explained the differences between each warranty and helped us pick the one that best fit our needs based on our vehicle use. The whole process took a bout 3 hours and was definitely one of the easiest and most comfortable car buying processes I've ever had. Highly recommend!! 5 stars!! I love my new car!! Thank you so much Carl Burger Team!! More

Really good person and dealership 100%.. Because we are so happy for the service and the person that atend us Arturo Camarena real nice and good person 100%. Really we are happy for the servi Because we are so happy for the service and the person that atend us Arturo Camarena real nice and good person 100%. Really we are happy for the service.. More

A pleasant experience Not only did I get the car I was searching for but I got an incredible deal! Sam the salesman was very helpful in selecting the car that best fit my Not only did I get the car I was searching for but I got an incredible deal! Sam the salesman was very helpful in selecting the car that best fit my needs. More

Wouldn’t buy from anyone else having to buy another came unexpectedly for me but Mikhael took good care of me; I let him know what I needed (I’m a mom of three with two kids in car having to buy another came unexpectedly for me but Mikhael took good care of me; I let him know what I needed (I’m a mom of three with two kids in car seats) he showed me the perfect Charger RT the perfect mix of the sporty Challenger I was had and mom friendly Durango I traded in. My new Charger RT fits my personality. Mikhael made the whole car buying process super quick and easy. Very personable, knowledgeable, not pushy at all. I didn’t feel pressured at all. Mikhael is the best ever !! More

Great people, great service. Jack F. was awesome, he knows the vehicles very well and helped me sort through my options. Special thank you to JJ Carr and Bennett Owen for getting Jack F. was awesome, he knows the vehicles very well and helped me sort through my options. Special thank you to JJ Carr and Bennett Owen for getting me a great deal over the Memorial Day weekend. Thanks for the VIP treatment! More

End of Term Final Bill I leased a motor vehicle from Carl Burger Chrysler Jeep Dodge RAM World dealership located in La Mesa, CA. The leased a Vehicle that had two transmiss I leased a motor vehicle from Carl Burger Chrysler Jeep Dodge RAM World dealership located in La Mesa, CA. The leased a Vehicle that had two transmission failures where it broke down for the first time on the freeway and the second time in the city. ) The Vehicle information as follows: 2015 Chrysler 200 year. VIN: 1C3CCCAB3FN667781. Also, be advised to take pictures of your car on the day your it to the dealership because I returned my vehicle on 3/26/2018 and they didn't inspect it until 5/8/2018 and billed me for damages that I am not responsible for. FYI: The dealership didn't disclose these two transmission faulires online, With this repetition, they are most likely Chrysler will go out of business again. More

David Garcia There was a special circumstance that brought a few challenges with my jeep. David Garcia was an incredible person that made sure to tackle this chal There was a special circumstance that brought a few challenges with my jeep. David Garcia was an incredible person that made sure to tackle this challenge. He is an Amazing asset to Carl Burger as he never misses being on point with his customers no matter how busy he is and every time I was there he always was obviously busy- on top of that he greeted you with a smile and made sure you are taken care of. I for one will always know I will be in good hands with him and will recommend people to him. David Garcia not only deserves a BIG raise but a nice vacation. I also want to give a 5 star to Michael T. and Frank Nelson whom services Jeep with excellence in customer service!!! Valeria Fernandez owner of one of Carl Burger Jeeps Trailhawk More