Carl Burger Dodge Chrysler Jeep RAM World

Super easy buying experience. Great crew Cameron,Tony,David,Sparkle and the finance department are top notch. They take great care of their customers and I highly recommend this dealership. A Cameron,Tony,David,Sparkle and the finance department are top notch. They take great care of their customers and I highly recommend this dealership. Awesome. More

Fantastic experience. The staff were professional and courteous. Everyone made the experience smooth and easy. I would recommend this dealership to others. Thank you to al The staff were professional and courteous. Everyone made the experience smooth and easy. I would recommend this dealership to others. Thank you to all staff. More

Jeep lease I walked in cold to the dealership after looking elsewhere (Mazda). I was on the fence about leasing a car, bc I did NOT want a large monthly expense I walked in cold to the dealership after looking elsewhere (Mazda). I was on the fence about leasing a car, bc I did NOT want a large monthly expense on a car I would only drive about once or twice a month...I ended up meeting with Preston who was super user friendly and left with a Jeep and a lease I was comfortable with. More

Happy Jeep Customer I had a wonderful, easy experience. Brian helped with an Internet deal and couldn’t ya we made this process easier. I’ll be back! I had a wonderful, easy experience. Brian helped with an Internet deal and couldn’t ya we made this process easier. I’ll be back! More

It was easy and the service was excellent. Preston was easy to work with and attended to our needs. Even going so far as to make sure that our 9 year old son was having a great experience. I wo Preston was easy to work with and attended to our needs. Even going so far as to make sure that our 9 year old son was having a great experience. I would recommend him and the dealership to my friends and family. More

Willful neglect of informing of price While finalizing the sales contract, the finance representative did not clearly state the cost of the anti theft system or the paint and upholstery pr While finalizing the sales contract, the finance representative did not clearly state the cost of the anti theft system or the paint and upholstery protection insurance or how much they would add to the final price. Nowhere on the contracts I signed, the Vehicle Due Bill, the Vehicle Appearance Protection form or the Karr Security System contract was there a price listed. Only on the final sales contract where these items listed with their prices but Mike did not go through them with me to show me how we arrived at the total amount I was asking to finance. He simply passed me the contract and said to sign on the highlighted areas. Afterward, in the parking lot I was reading the contract and thought there had to be a mistake because the amount I financed was over $8,000 of the sticker price. Like an idiot I went home though to try to figure out what it was I didn't understand about the price. I called Mike early the next morning explaining my confusion about what I had signed and the cost associated with it but he refused to let me drop the security and protection packages. He also didn't explain I had a choice between 2 different prices for the upholstery protection plan and he signed me up for the more expensive one. He also failed to inform me that the Uconnect system provides the same basic anti theft function, making the Karr system redundant and an unnecessary additional cost. I feel I wasn't properly informed of what I was agreeing to and as a result I now have to pay about $3,000 more than I want to pay. More

Worst Customer Service Had an appointment for a detail at 1pm, was told to show up early to fill out the application nothing else. Upon arrival I am told my appointment men Had an appointment for a detail at 1pm, was told to show up early to fill out the application nothing else. Upon arrival I am told my appointment ment nothing, my car wont br touched until the next day, and it wont br finished until the end of the day at that. Their word means nothing, the wait is always long, and they treat their customers horribly More

Ram Tough Knew what I wanted, and the price I wanted to pay. Cameron Mahoozi was a great rep and made things simple. I believe his name was Able in initial fina Knew what I wanted, and the price I wanted to pay. Cameron Mahoozi was a great rep and made things simple. I believe his name was Able in initial finance was great, as was (again, I believe his name was) Mike in the final finance stage. Thanks Carl Burger! More

Greats sales team Brandon did a good job helping me find my next truck and got me a great deal on it also helped me get rid of my other car would recommend make sure yo Brandon did a good job helping me find my next truck and got me a great deal on it also helped me get rid of my other car would recommend make sure you ask for Brandon More

Great customer service Honest sales, would recommend to everyone in the market for a new vehicle. Also very knowledgeable about all vehicles on the lot. Couldn't have found Honest sales, would recommend to everyone in the market for a new vehicle. Also very knowledgeable about all vehicles on the lot. Couldn't have found a better dealership. More