Carl Burger Dodge Chrysler Jeep RAM World

Good, friendly and no pressure. I was not pressured in sales. Your salesman Jorge Sos was very nice and helpful. Jorge gave me enough time to think of my options without getting sar I was not pressured in sales. Your salesman Jorge Sos was very nice and helpful. Jorge gave me enough time to think of my options without getting sarcastic remarks. I felt comfortable in dealing with him. My experience was outstanding up until I met with Michael in Finance. After i declined to purchase additional warranties, his overall demeanor went sour. When i returned the next day to pay the vehicle in full, he did not even offer to give me a receipt, i had to ask for it! Bad guest service!!! More

Rafa made the difference I purchased the most expensive Rubicon on the lot, cash, because of Rafa. Rafa made me feel that he was truly interested that my purchase made me hap I purchased the most expensive Rubicon on the lot, cash, because of Rafa. Rafa made me feel that he was truly interested that my purchase made me happy. He looked for the vehicle he truly beleived I deserved and convinced me of not settling for less. Then, he stood by that position through many dissapointments with financing. I felt he never doubted me and always responded with a smile and encouraging words. I felt Rafa stood by me... and at the end, after trying other dealers, and getting the cash for the vehicle, I came back to Carl Burger because the way Rafa treated me. More

Excellent Dealer I purchase a jeep Cherokee today. I made several online inquiries over the last week. Sales Rep Sam Potres sent me a response with a very good deal I purchase a jeep Cherokee today. I made several online inquiries over the last week. Sales Rep Sam Potres sent me a response with a very good deal offer. I made an appointment with Mr. Potres to go in today to see the vehicles. Sam show me a very good vehicle that met my inquiry perfectly. He took the time to show me the vehicle I was interested in taking the time to show me the features of the vehicle (Jeep Cherokee). The financing was ideal. Tony showed me the financing options with Sam. The deal work very well for me so my wife and I decided during the visit to purchase the vehicle. The Finance Manger Mr. Mike Kaziyew took the the time to show me the options for warrenties and perks. We added an extended warrenty which was very reasonable. My Wife and I are very happy with the vehicle and are extremely happy with the experience. We recommend Sam Potres and the rest of the staff at this dealership with out reservations. More

Quick & Easy Very smooth streamlined process. While one department is working on your transaction another is preparing your paperwork for the next step. Very frien Very smooth streamlined process. While one department is working on your transaction another is preparing your paperwork for the next step. Very friendly staff. Loved both my sales and finance person. Also got the best deal around! More

Great service and no pressure We found a vehicle we were interested in and Daniel Morales took us right to it and we went on a test drive. He was such a wonderful, friendly and pr We found a vehicle we were interested in and Daniel Morales took us right to it and we went on a test drive. He was such a wonderful, friendly and professional person. We left that day and called the next day and Carlos Hernandez help us and he was also extremely helpful and friendly. We never felt pressured from them and they answered all our questions. When we were ready to purchase the vehicle David Flores helped us and he was also surprisingly such a great guy who knew what he was doing and made the transaction very smooth. I hope you let them know how pleased we were with their service. Thank you for making this purchase actually enjoyable and we love our truck. More

I wouldn't go anywhere else period. Great selection, great location,and happy friendly staff. We have purchased many vehicles from Carl Butger and have referred many friends. We feel l Great selection, great location,and happy friendly staff. We have purchased many vehicles from Carl Butger and have referred many friends. We feel like we are treated like family by Barrett, JJ, Gibson, Mike, Gary,, David in service and everyone else at Carl Burger. We can not imagine buying a vehicle anywhere else. More

Horrible customer experience Horrible experience buying my truck. Had to escalate to the GM as information we were given wasn’t accurate. Once deal was complete we had a horrible Horrible experience buying my truck. Had to escalate to the GM as information we were given wasn’t accurate. Once deal was complete we had a horrible experience in Finance with him being pushed and basically forced a maintenance contract on us. Despite telling him to not contact our current bank he did anyway. He also said he had a beefed rate at another bank but later it mysteriously disappeared. Then when we took delivery the truck was not cleaned nor had a full tank of gas like my other vehicle purchases had. Also I asked about lease deals and I was told there were none but later saw a commercial for a lease deal on the vehicle. Just overall horrible experience More

Helped us find the right car!!! Went for test drives with the cars and He was very nice and informative about the cars and when we decided on the car we wanted to buy, he clearly tol Went for test drives with the cars and He was very nice and informative about the cars and when we decided on the car we wanted to buy, he clearly told us the process step by step. More

Great experience The staff at carl Berger and more so the saleman brian h ...is the main reason we traveled from the northern California to purchase 2 cars in 2 months The staff at carl Berger and more so the saleman brian h ...is the main reason we traveled from the northern California to purchase 2 cars in 2 months from them... I have told many of my friends and family to go here... More

New car purchase I went in wanting to buy a particular vehicle. After giving Gibson my request, he found what I was looking for in a short time. After discussing buy I went in wanting to buy a particular vehicle. After giving Gibson my request, he found what I was looking for in a short time. After discussing buying options, it was determined that it was better for me to lease rather than buy. There was care for my wants, but no hassle and no pressure to buy/lease. More