Carl Burger Dodge Chrysler Jeep RAM World

Even in the midst of a pandemic, cars still need to be serviced. David was my service advisor, and he helped me get my car back to the service bay to get my oil change quickly. He checked with me regularl serviced. David was my service advisor, and he helped me get my car back to the service bay to get my oil change quickly. He checked with me regularly to let me know its progress, and handled everything for me because we weren’t allowed in the office due to Covid-19. I didn’t buy my car here, but they are definitely my go to service provider! More

Informative & Accommodating I needed to replace my vehicle during the Covid-19 pandemic. I was able to shop online and get all of my questions asked without coming into the deal I needed to replace my vehicle during the Covid-19 pandemic. I was able to shop online and get all of my questions asked without coming into the dealership. With their input, I was able to choose the best vehicle for my family and my budget. Once I figured out which car was best for my needs, the buying process was quick and no nonsense. I made an appointment and the car was waiting out front for me. We filled out paperwork across a long desk with a freshly sanitized pen. I very happy with my purchase and the accommodations that were made. More

Great service and easy to work with! Thank you for making this difficult time easier to deal with. Financing was a breeze , and I felt everyone we come in contact with worked their hardest to make our experi this difficult time easier to deal with. Financing was a breeze , and I felt everyone we come in contact with worked their hardest to make our experience the best. More

We were looking for a reasonably priced used car for my friend's son Jeff Turner was very helpful and we bought a car that day. It was exactly what we were looking for and we were very pleased with the d friend's son Jeff Turner was very helpful and we bought a car that day. It was exactly what we were looking for and we were very pleased with the deal. Thanks to Jeff. More

Working with salesmen Jesse & Cameron was a pleasure. They were very helpful, as well was Fernando in finance. We will definitely recommend them and Carl Burger. Thank you so much! We love our CPO Je They were very helpful, as well was Fernando in finance. We will definitely recommend them and Carl Burger. Thank you so much! We love our CPO Jeep! More

Professional and helpful throughout the entire process, was able to answer key questions during first phone call and make appointment right away to fit my schedule. Thank you, I love my new Jeep! was able to answer key questions during first phone call and make appointment right away to fit my schedule. Thank you, I love my new Jeep! More

I started at Carl Burger Dodge at about 12pm. I was informed they were showing cars by appointment only but Gus helped me out regardless! I looked at a couple then continued on to the next 4 dealership informed they were showing cars by appointment only but Gus helped me out regardless! I looked at a couple then continued on to the next 4 dealerships. Hours later I found myself back at Dodge asking for Gus, he went above and beyond! He stayed hours after close, drove me to my house so my husband could check out the car and will be driving to my co signers home in Ramona so they don't have to leave their house. We sat down to finalize the deal and in comes Sonny, he lays out all the info, explains everything and couldn't have been any nicer he even made it enjoyable for my teenage daughter (and that's hard to do.) These two made car buying FUN. I never felt pressured or uneasy, truly an amazing experience at Carl Burger Dodge. If you need a new car ask for Gus and Sonny, these guys are top notch! More

Mikhael did a great job identifying my needs on a new vehicle. He provided great communication and was very knowledgeable. He was able to answer all my questions. I felt confident I was receiving the bes vehicle. He provided great communication and was very knowledgeable. He was able to answer all my questions. I felt confident I was receiving the best deal and vehicle for my family. Thank you! More

His attitude and communication were not professional. I came to store today searching for car but he did not help me. He calls himself a manager of the dealership. Treat your customers better way in future came to store today searching for car but he did not help me. He calls himself a manager of the dealership. Treat your customers better way in future. More

A week ago I went came to dealership met James "JJ" Carr. He was very professional & open minded. But today Gus Aldulaimi did not help me to purchase the car. Also, he told us he is the manager of the store He was very professional & open minded. But today Gus Aldulaimi did not help me to purchase the car. Also, he told us he is the manager of the store and can do whatever he wants. I will give you 0/5 for customer server and better treat your customers correctly. More