Carl Burger Dodge Chrysler Jeep RAM World

I couldn't be happier with the service I received here at Carl Burger Dodge. Julio Leon, the Fleet and Internet manager, assisted me in purchasing my vehicle. We spoke on the phone and I had all the inform Carl Burger Dodge. Julio Leon, the Fleet and Internet manager, assisted me in purchasing my vehicle. We spoke on the phone and I had all the information I needed before stepping foot outside my door. After a test drive he assisted me with financing and I was in and out very quickly. I got the vehicle with a great warranty at a terrific price. Julio and the entire staff were friendly, professional , and courteous. Overall a great car buying experience. I recommend them to anyone purchasing a new or used vehicle. More

My overall experience at the dealership was great. Juio was there to answer every question I had. I am very satisfy with my new vehicle purchase. was there to answer every question I had. I am very satisfy with my new vehicle purchase. More

Great servic. Gibson was friendly and helped us by answering any and all our questions by email, phone and in person. I would reccomend Carl Burger to my friends and family. answering any and all our questions by email, phone and in person. I would reccomend Carl Burger to my friends and family. More

Four times Ive been here. Two for sales, and two for service. Wholesale parts adviser was very professional but after purchasing a MOPAR part (splash guards) for my vehicle and coming home to realize I service. Wholesale parts adviser was very professional but after purchasing a MOPAR part (splash guards) for my vehicle and coming home to realize I need a special tool to instal the rivets into my fender well I was told to bring my issue up to service. So When I told the service rep I just purchased these splash guards (Cheap small plastic parts for 116$ with a discount) from you guys but it requires a special tool I cant find at any oreilys or autozone he told me its a "Chrysler" only tool. So I say you guys dont carry this tool and he stuttered and then said yea a dodge version! In my mind im thinking, 'OK, are you guys willing to take 10 mins to put this part on for me with a tool not available to the public or with the part (ESPECIALLY after purchasing this part and spending almost $40k on a new car)'? He said its gonna cost you 55$. Are you kidding me? Its a 5-10 min job and alls I needed was this rivet tool. Long story short my experience was that the service dept wouldn't SLIGHTLY go out of there way to help a customer even right after buying a part directly from them. They simply pushed me away to figure it out on my own. More

I was looking for a part for my vehicle that was somewhat unusual and Jeff in parts was very helpful! He broght the part in for my review without making me pay for it first! it turned out to be the correct unusual and Jeff in parts was very helpful! He broght the part in for my review without making me pay for it first! it turned out to be the correct part and everything worked out great!!! More

I would highly reccommend this dealership to anyone wanting to purchase a vehicle. The car buying experience for me has always been extremly intimidating and not a good one. But I learned it doesn't ha wanting to purchase a vehicle. The car buying experience for me has always been extremly intimidating and not a good one. But I learned it doesn't have to be that way...working with Twan and Diego at this dealership made me feel extremly comfortable and valued as a customer. I greatly appreciate all their help in helping me become a car owner again and especially for Diego for helping me with the financing which I was very nervous about having sub-par credit. They are awesome and the reason I would buy from this dealership again!!! More

Jeff was knowledgeable about cars and took the time to be sure my wife and I were comfortable with our purchase. He also made sure to introduce me to finance, parts and service before we left. sure my wife and I were comfortable with our purchase. He also made sure to introduce me to finance, parts and service before we left. More

The personal attention and extra mile that is always demonstrated by Mandi to make my experience as painless as possible. I always receive a call back promptly and am also informed to status as often a demonstrated by Mandi to make my experience as painless as possible. I always receive a call back promptly and am also informed to status as often as necessary when my car is at the dealership. More

We bought a new Chrysler 300 C from Carl Burger 6 years ago and when we decided we wanted a truck it was the first place we thought of to go to. We have always had great experience with Carl Burger. ago and when we decided we wanted a truck it was the first place we thought of to go to. We have always had great experience with Carl Burger. More

Rufus was a great help to me. He was patient even when I wasn't he got me through the new car process easily and professinally and I really appreciate his help. Victoria was a great influence in the follow wasn't he got me through the new car process easily and professinally and I really appreciate his help. Victoria was a great influence in the follow up calls and also with her patience with my scheduling with school THANKS VICTORIA AND RUFUS FOR ALL YOUR HELP. I would like to thank Julio for the initial appointment set up it all started with him thank you to him also More