
Carl Burger Dodge Chrysler Jeep RAM World
La Mesa, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Our Dodge Journey is the second Certified Pre-owned car that we have bought from Carl Burgers in the last six months. It is not a wonder why they have a sign outside of their showroom that says "Largest C that we have bought from Carl Burgers in the last six months. It is not a wonder why they have a sign outside of their showroom that says "Largest Certified Pre-Owned Dealership in California, because buying a car from them makes it seem ridiculous to even look anywhere else. After buying a Chrysler 200 six months ago, I looked up my previous salesman, Javier Fierro, because no one has ever made car buying so simple and actually fun. I hoped that we would find something as awesome as the 200 so that we didn't have to look anywhere else. Needless to say, Javier performed his magic again, and we are now perfectly happy customers two times in the same year. If I could find a reason to justify buying a third car, I would do it again in six more months. Javier is truly the very best of the best at his job, and I don't want to buy a car from anyone else. He alone could make Carl Burgers a 5+ dealership in every respect, but he didn't do it alone. He is part of an amazing team that will keep me going back. I asked to work with Bennett Owen when it came time to make a final decision because he made this a very comfortable and even exciting experience last time, but unfortunately, he was off. Wes Kachi stepped into that role and showed me that making this part of car buying a great experience is in Carl Burgers culture, once again making this phase very comfortable. I also asked to arrange financing with Chris Selfani, as I had an equally perfect experience with him when buying the Chrysler 200. He was with another customer, but we chose to wait because he is simply worth the wait. These gentlemen truly make buying a great car a really great thing. They are all very well versed in exceptional customer service, and they deliver in the most professional, yet personal way. They turned me over to Chris Levin in service to arrange taking care of a few additional items on a "due bill", and he once again defined outstanding customer service, making this the best shopping experience we have had for any product in any industry. This is without a doubt a remarkable place that offers an amazing service to our community. I am very grateful that I found them and really will make them my "dealership for life. Thanks guys, You are all A++. Tom Messmer More
Eric was very informative and has great customer service. He was very quick to respond to my many questions. He has a lot of patience in dealing with his customers. I did not feel high pressure sales from He was very quick to respond to my many questions. He has a lot of patience in dealing with his customers. I did not feel high pressure sales from him, which is really nice. Normally I cringe when I must deal with a car dealership. I highly recommend Eric! Your company is very lucky to have such a great employee. Thank you for all the time you took. More
zack has always been curtious and very helpful, he is very knowledgable. customer service with zack has always been a pleasure to do business with.he makes my job easier when i have a paticular question very knowledgable. customer service with zack has always been a pleasure to do business with.he makes my job easier when i have a paticular question on parts and service. thank you zack More
Sonny helped me out from start to finish.Did such an amazing job and you can definitely see the experience and customer service. I could of not be any more satisfied with the shopping experience. If you amazing job and you can definitely see the experience and customer service. I could of not be any more satisfied with the shopping experience. If you are looking for a sales consultant with detailed attention and explanation to every question you have and more, Sonny Abdalkareen is the main man to see. More
Sam potres was very helpful and worked really hard at making sure everything was done. I came by to see the car a number of times and it surpriced me that he remembered me. making sure everything was done. I came by to see the car a number of times and it surpriced me that he remembered me. More
I visited the dealership for replacement of the majority of the cooling system, and left thinking my dodge van was destined for cool driving, but a week later the heater valve broke and I lost all coolant. of the cooling system, and left thinking my dodge van was destined for cool driving, but a week later the heater valve broke and I lost all coolant. I was somewhat miffed that that part hadn't been replaced during the extensive work, and returned to the dealer. They replaced the broken control, checked the system for damage, and even ended up replacing the heater exchange at no charge. That was more than I expected, and more than I'd ever gotten from any other dealer. It was satisfying to know that they were willing to stand behind their work. More
I have bought quiet a few new cars over the past 42 years, but no dealership can match these folks. Five stars. The best. I was looking for a new car, and undecided about the brand and type. I visit years, but no dealership can match these folks. Five stars. The best. I was looking for a new car, and undecided about the brand and type. I visited Chevrolet, Nissan, Ford, Subaru, Honda, and Toyota dealerships in this area. At every one I felt very uncomfortable dealing with the sales people. Very few of them knew about their own products. They all seemed focused on high-pressure sales pitches, which I suppose would work on some people but not on an old pro like me who has been around a while. I finally decided to have a look at the Jeep Grand Cherokee. I drove into Carl Burger on a Tuesday afternoon and was greeted by Joseph Medwar, a salesman. We hit it off immediately. He was helpful, fun, courteous, extremely well-informed about his products, and respectful. I liked that, a lot. I decided to by a new Jeep Grand Cherokee, but he didn't have the one I wanted in silver, my favorite color because I hate car maintenance chores and it doesn't show the dirt. He found a silver one for me, and had it at the dealership the following Tuesday. I test drove it. Then I met Bennet Owen, sales manager, and we arranged a great deal. He took my old car as a trade in and gave me a great price for the new Jeep. Bennet was just like Joseph- helpful, fun, courteous, extremely well-informed, and respectful. You don't run into people like that every day. I cannot tell you how much I appreciated it. I also received help from JJ Carr, Travis Le Mieux, and Michelle Heddinger. I drove off in my new silver Jeep Grand Cherokee, very satisfied with the care and price for my new car. I love that car. It's the nicest care I have ever driven. All in all, it's been a great experience dealing with Carl Burger, and I cannot recommend them highly enough. More
My wife and I felt like we were extremely comfortable and happy to do buy the car from Wes Kachi and Sam Potres. Great service. Thank u very much. happy to do buy the car from Wes Kachi and Sam Potres. Great service. Thank u very much. More
I have been driving a dodge grand caravan for the last 7 years and have just loved the storage when the seats fold flat. The Van had to many miles on it. So it was time to find a new car. I wanted some th years and have just loved the storage when the seats fold flat. The Van had to many miles on it. So it was time to find a new car. I wanted some thing a little smaller and found the dodge journey the seats fold flat with plenty of storage space and I can seat 7 passengers. So on line I sent out request for some quotes from the closest dodge dealers. With in 30 min Eric Cemeno e-mails us with a quote. We e-mail a few questions and he called us to answer and set up a test drive. When we arrived at the dealership Eric was paged and he came right out with the car for our test drive. When we got back he gave us a fair price and we said deal. Now we have purchased a lot of cars in our life so believed me when I say this is without a doubt the best, fastest and the most awesome experience we have had buying a car what an absolute pleasure it was. CARL BURGERS DODGE CHRYSLER JEEP will get all of my business from now on. What a bunch of professional’s We wish we could have bought all our cars from your dealership. Thank you Eric for giving us such a great experience . More