Carl Burger Dodge Chrysler Jeep RAM World

Just moved to California from the New York area. Have Just moved to California from the New York area. Have used the same dealer for over twenty years and was not looking forward to finding a new "com Just moved to California from the New York area. Have used the same dealer for over twenty years and was not looking forward to finding a new "comfort relationship". We needed emergency brake-work on our van and were able to make an appointment for one hour after we called. (appreciate that!) Mr. Guerra and Mr. Garcia greeted us quickly and respectfully. We were taken through a process that all quality dealers provide: They asked what concerns we had, explained what was going to happen and came through as same. I had worked in the auto business for almost twenty years and pay attention to all of the finer details that good customer service entails. These guys nailed them all!!! I've driven the van for only two days, but the quality of work seems to be flawless thus far. My overall experience - from the appointment coordinator to the shuttle driver was EXCELLENT! Thanks David for helping find more affordable parts, and for paying attention to my needs and the concerns I had. You are a credit to your facility and your profession! See you next time I need service! Gene More

I gave this dealership and excellent rating because thats what it truly deserves. i bought my car in september 2012 and am loving every moment of it. I couldnt afford alot and they deffinatley helped me get what it truly deserves. i bought my car in september 2012 and am loving every moment of it. I couldnt afford alot and they deffinatley helped me get the bang for my buck$$$! I was able to get a dependable car with extra warranties that are the best in the business! Thank you Eric, and Wes for working with me and my family late into the night getting this deal done! Its very much appreciated and will be referring others to you! More

I got an inkling to go to Carl burger just to look at cars because mine was on its last leg. When I arrived, a smiling face met me and introduced himself as Joe. We talked a bit and I explained that I cars because mine was on its last leg. When I arrived, a smiling face met me and introduced himself as Joe. We talked a bit and I explained that I had just bought a large ticket item and my credit might be maxed. He suggested we run a check to see where we would be realistically. He ran the report and showed me some cars. Once I found a car I liked he introduced me to the manager, the finance guy and a few others. Chris was great. I even had hot chocolate while I waited my turn! Joe was really great too, he drove my car up to the window and put it on display for me to look at. Within a couple of hours I had gone from a curious lady to a new 2012 car owner. Everyone was cordial, reassuring, kind and professional. I had heard a good report about them before. I have never been more pleased and pleasantly surprised. They explained each step as the process moved forward and made me feel like I was a customer and not a "quota". If you have credit issues and concerns the key is to be prepared, honest and realistic when you are attempting to make any purchase. Help them to help you. I will recommend Carl Burgers to friends and family and hope whoever reads this will find the vehicle they need at Carl Burgers. Thanks guys :) More

I went to this dealer ship just walking around and looking ended up with a truck that same day! Very great prices I love my truck thank you looking ended up with a truck that same day! Very great prices I love my truck thank you More

Mr. Garcia was great approached me with a smile,very professional.Answered all my questions.And had me back on the road in no time.Mike Ware. professional.Answered all my questions.And had me back on the road in no time.Mike Ware. More

Overall a pleasure to work with and a good experience. I am very pleased with my new jeep. Robert was very friendly and knowledgeable about jeeps and made getting in to my new jeep pain free. am very pleased with my new jeep. Robert was very friendly and knowledgeable about jeeps and made getting in to my new jeep pain free. More

This has been so far the BEST Dealership ever!!!! GREAT Customer Service!!! Eric, Mike and Fernando all went above and beyond the call of duty. I was greeted at the curb by Eric, he was very informative, Customer Service!!! Eric, Mike and Fernando all went above and beyond the call of duty. I was greeted at the curb by Eric, he was very informative, explained in detail every aspect of the vehicle I looked at and due to his enthusiastic and much appreciated knowledge, I purchased the it!! He then introduced me to Fernando who really worked on the price for us, he was the extremely professional friendly manager I have ever met!! Next was Mike, he went out of his way to get me an even lower interest rate. I so appreciate the service I have received and will FOREVER RECCOMEND YOUR DEALERSHIP!! KUDOS TO YOUR TEAM, THEY ARE WONDERFUL!!! More

zack in parts is awesome to deal with, very knowledgeable. very quick parts ordering and delivery process.also when parts need to be warrantied no usually is no problem getting it done. knowledgeable. very quick parts ordering and delivery process.also when parts need to be warrantied no usually is no problem getting it done. More

When I went to this dealership I didn't know what I wantted or what I was really looking for untill I met JOE PERKINS> the sales man he was great he showed us around and he just let me look and he was wantted or what I was really looking for untill I met JOE PERKINS> the sales man he was great he showed us around and he just let me look and he was never pushy. He was so kind a and respectful and he approached us in a nice way.. NEver told me anything negetive always POSTIVE he is a great sales man I THINK IM GONNA GO BACK just because he made our day. MY NEW CAR is a CHYRSLER 200 2013 and I love it from the minute joes showed it to me I KNEW this car was the one. HE told me everything STRIGHT FORWARD NO lies I loved that just because this dealership has a great sales person LIKE JOE perkins I am gonna make sure I am gonna return... I well recommend this dealership because I got great experiance and NO HASSLES> thanks JOE PERKINS>> you sold me MY FRIST CAR .. and did a great job doing it. More

What a great experience. I had a great experience when I bought my last car but this one was even better! Seems like when I went back they knew who I was and treated me like a was a long term customer and f bought my last car but this one was even better! Seems like when I went back they knew who I was and treated me like a was a long term customer and family!!! I will recommend this dealer to all my friends and family. As long as i live in California this will be my dealer of choice. I consider myself part of the dodge family now. More