Carl Burger Dodge Chrysler Jeep RAM World

The customer service I received at Carl Burgers Dodge Chrysler Jeep RAM World was impecciable, I was referred to Wes by a friend and Wes then referred me to Sonny who was one of the sales consultants. So Chrysler Jeep RAM World was impecciable, I was referred to Wes by a friend and Wes then referred me to Sonny who was one of the sales consultants. Sonny and Wes provided me with the best customer service I have ever come across. They both were very friendly, accomodating, and were not like your typical car dealership employees who were just trying to make a sale. They were aware of my financial situation and they both made sure I got the right car for the right price. During the entire process both men were very professional and polite. I walked out with a brand new dodge challenger for a great price. I will definitely send all of my friends and family their way if anyone ever needs a new car. Thank you Wes and Sonny! More

I bought my Jeep at Midway but live in La Mesa have had my Jeep seviced here since new 09 Dave G. followed up on all my Jeep seviced here since new 09 Dave G. followed up on all More

Our experience at Carl Burgers was exceptional! Sonny went above and beyond trying to find us a vehicle that we could afford and one that we liked. Our credit isnt the best, but he got us a GREAT loan o went above and beyond trying to find us a vehicle that we could afford and one that we liked. Our credit isnt the best, but he got us a GREAT loan on a car with a good interest rate and a really nice Jeep with low miles that will be perfect for our family. If you want to work with a salesman that goes the extra mile, ask for SONNY!!!!!! I personally hate car shopping and always feel pressure from the sales people, but this time I felt like Sonny had our back and our best interest in mind. Everyone at the dealership was nice and helpful. Great family owned business. More

My co-worker recently purchased a vehicle from Carl Burgers Dodge. She was really excited and content with her new car and the GREAT service she received. She knew I was also looking for a car, so she Burgers Dodge. She was really excited and content with her new car and the GREAT service she received. She knew I was also looking for a car, so she told me I should give Eric Cermeno a call. I went onto the website and first looked at their inventory. I found a couple of used cars I was interested in, gave Eric a call and within a couple of days found myself at the dealership. I felt at ease in talking with Eric. He answered ALL my questions and took his time explaining everything. I ended up purchasing a Brand New Vehicle! Mike Kazlyev was very professional and great in Finance! Thank You Sooo Much Eric Cermeno and Mike Kazlyev for making my vehicle purchase a Great Experience!!! More

Sam and Tommy were extremely friendly and helpful. I told Sam what I was looking for and my budget, and he found me an AWESOME deal. He was not only friendly and helpful, but not pushy which was a deal break Sam what I was looking for and my budget, and he found me an AWESOME deal. He was not only friendly and helpful, but not pushy which was a deal breaker for me. I will definitely be recommending Sam and this dealership to anyone who asks. More

Great Experience. No pressure sales and price was great. Only complaint was they didn't have wheel caps at time of purchase but put them on order. Only complaint was they didn't have wheel caps at time of purchase but put them on order. More

Experience at Carl Burger is always exceptional. You can always be sure to be treated well. Workers always have a smile on their face and are very personable. Gibson was a tee pleasure to work with and woul always be sure to be treated well. Workers always have a smile on their face and are very personable. Gibson was a tee pleasure to work with and would recommend him to anyone. More

Kyle Nyswonger (General Manager) and his staff are great! Very excellent customer service. A very large selection of cars and trucks to choose from. I bought a new Dodge Ram 1500 Quad Cab truck and is very e Very excellent customer service. A very large selection of cars and trucks to choose from. I bought a new Dodge Ram 1500 Quad Cab truck and is very excited and pleased with it. I drove from Menifee which is about 80 miles away for great service and I would do it again if I needed another vehicle. Kyle, keep up the good work. You have a excellent team. More

Very Helpful and great customer service! Would highly recommend to anyone wanting to buy a new Jeep! They actually listen to you and value your opinion on what can be a sensitive subject unlike many othe recommend to anyone wanting to buy a new Jeep! They actually listen to you and value your opinion on what can be a sensitive subject unlike many other dealers More

I just purchased a 2013 Dodge Journey Crew from Carl Burger. It was one of the best purchasing experiences I have ever had. I used Dealer Rater to choose the dealership and the salesman. Eric Cermeno Burger. It was one of the best purchasing experiences I have ever had. I used Dealer Rater to choose the dealership and the salesman. Eric Cermeno has excellent ratings and he lives up to his reputation. He made the experience as easy as buying a new car could be. I was worried that using the Chrysler Employee Purchase Program combined with ordering a car from the factory would cause problems. Eric made it easy. He was up front, honest and provided "top shelf" customer service. He kept us informed of the car's progress as it was being built and had it ready within hours of being delivered. He ensured we got every rebate we were eligible for. Can't say enough good things about Eric! We did the financing paperwork with Wes Kachi. Again, extremely friendly, made the process easy, and was focused on customer service. As many are aware, the financing department is where the dealership tries to sell you the "extras". Warranty, alarm system, comprehensive maintenance packages, etc. Wes explained the things that were available, made some recommendations, and did a great job of reading our body language and easing off when it was clear we weren't interested. I never felt over pressured or the "hard sell", which was refreshing. Wes was extremely knowledgeable, answered all of our questions and had us in and out quickly. Carl Burger is a great dealership. I place a lot of value in the fact that they are very active on Dealer Rater. It shows they have confidence in what their customers are going to say about the dealership and should give customers a feeling that they aren't trying to hide anything. In today's economy, good customer service is becoming a thing of the past. Not true at Carl Burger. The entire staff was extremely helpful and friendly. Eric and Wes were a pleasure to work with. I will absolutely go back to Carl Burger and recommend you do the same if you are in the market for a new car. More