Carl Burger Dodge Chrysler Jeep RAM World

Told them a ridiculously low price and they actually almost came close. Way better service and price than other dealership I wasted hours at arguing. almost came close. Way better service and price than other dealership I wasted hours at arguing. More

This was the single best car purchasing experience my wife and I have ever had. Hugo, our salesman, conducted himself perfectly - friendly, attentive, low key and zero sales pressure. Then the "sales m wife and I have ever had. Hugo, our salesman, conducted himself perfectly - friendly, attentive, low key and zero sales pressure. Then the "sales manager" step was about to happen and the hair on the back of my neck started bristling...unnecessarily, as it turned out, because John Meyer was also outstanding to work with. Wes Kachi did the paperwork/upsell last step, which I've always dreaded....and he was great also - we actually enjoyed the "finance manager" step also. We are also very pleased with the price we paid for the 2013 Jeep Wrangler Unlimited Sahara. We got to a very attractive price with zero stress created by Hugo and John - none. My wife always stays home and I go buy the car we have selected because she can't stand the car buying experience. I dragged her to Carl Burgers yesterday...and for the first time ever - she enjoyed the process. How sad is it that other dealerships make it so unpleasant for the customer? We will also buy our next car at Carl Burgers...likely a Chrysler 300 SRT8. More

O.K> this might be a long one.. Started my search at Poway Dodge with an initial call to internet sales to ask about differences in models, never recieved a call. Went In and was met by the sales manage Poway Dodge with an initial call to internet sales to ask about differences in models, never recieved a call. Went In and was met by the sales manager who looked like he partied all night and could not answer certain questions. They did and eval on my trade (well actually I did it-- I was handed a clip board.) Spent 4 hrs there and left with no info, they were going to call me with the value. Day 2, never heard from poway Dodge so we went to Jack Powell in escondido and at this point knew exactly the model I wanted white tradesman quad cab in white. The salesman Angel was new but very helpful, even took me to their overflow yard to check stock. He was new though and couldn't answer some of the technical questions I had so brought me in the sales office to check with his boss Al. Immediatly this Al guy starts chewing this young salesman out LOUD. Stating he was an Idiot and what the xxxx did he want him to do about-- an then dropped the (F) BOMB right there in the office. I was shocked, grabbed me and my wife and got out of there -- I will be calling the GM about this today!! Finally Carlburger we pull up and were met By Sam at our car (by this time i'm pretty fed up). He was dressed nice and presented himself in a Professional matter. His knowledge of the truck models and process was a breath of fresh air. My wife liked him -- and that goes a long way with me.Had the truck and my car apprised in like 20 min, explained the exactly what was going to happen next the whole time and assured me I would be driving away in my new truck by 5pm. Tony came in with the number and made.my numbers work for me felt at ease. Mike in finance was not to pushy on the extras and took care of me with the gap insurance, Explained what to expect as far as my trade in value and interest rates-- once again a very fast process I was impressed. Finally Sam helped me transfer stuff from my trade in to the new truck etched the windows and shook my hand In the end---WOW is all I can say-- Fell free to call me I will tell you all about it 760-822-6251 I am a manager at a body shop in the near by area and will be telling everyone about the top notch customer service @ Carlburger!!!!! More

Great amazing stuff!! Didn't pressure the buy, just made it simple and easy to make a deal .. Recommend to anyone looking for a car !! made it simple and easy to make a deal .. Recommend to anyone looking for a car !! More

My husband and I had such a thoroughly wonderful experience buying our new Jeep at Carl Burgers Dodge Chrysler Jeep Dealership that I felt compelled to write! I expected to be a "passive" member of experience buying our new Jeep at Carl Burgers Dodge Chrysler Jeep Dealership that I felt compelled to write! I expected to be a "passive" member of the discussion, particularly as a woman, but thankfully, I found anything but that. You might have to give Eric Cermeno knighthood as his friendliness, professionalism, thorough knowledge, and last but not least PATIENCE with two senior citizens that kept him busy looking, comparing, and thinking, was AMAZING. My professional background has included providing customer service training and serving as a secret shopper....so, I do know a thing or two about excellent salesmanship and putting the customer first. Eric carefully answered our MANY questions, thoroughly explained, and re-explained so many details that are often hurried through at other dealerships. Because of that, my husband and I walked away very certain we had made the right decision, and received a great deal in purchasing our new Jeep. More importantly, as Eric kept telling us, we did feel a sense of joining the family at Carl Burgers and they would continue to support any follow-up service even another car purchase we made need. Thank you for a stellar car purchasing experience! Nancy F. More

I am very happy with the service we recieve from ur dealership. I would especially like to thank eric and wes for their kind and helpful service they provided. Eric went over and beyond trying to help dealership. I would especially like to thank eric and wes for their kind and helpful service they provided. Eric went over and beyond trying to help me find the perfect vehicle for our famiky. We love it. Thanks again! ! More

These guys were amazing. Jeff was really helpful from the time I emailed them about the car. He was up front and really helpful throughout the whole process. Big ups man. Chris is a financial genius and got time I emailed them about the car. He was up front and really helpful throughout the whole process. Big ups man. Chris is a financial genius and got me a super sweet deal and financing too. Thanks a million dude. I told these guys before I left that they definitely had a customer for life... See you guys soon when I get another car. More

Having to purchase A new car can be a very stressful and time consuming event. Knowing that you have people that would work extremly hard for you is ideal in this situation. I felt very confident in Sonny time consuming event. Knowing that you have people that would work extremly hard for you is ideal in this situation. I felt very confident in Sonny's abilities and trusted him completely to find the right car for my family and I. In previous experiences we had a difficult time with sales representatives making us feel rushed. Never did Sonny rush or make us feel like we had to settle for something else. He worked around the click to get us into the vehicle of our dreams. I have not been this happy about a car since I bought my very first one in 1985 to say the least. I will definitely use him for all and any future purchases. I want to thank all parties responsible for this fantastic new addition in to our lives. More

We had a fantastic experience buying our 2013 Dodge Journey! We appreciated their attention to detail and professionalism. Joseph Geitani went above and beyond to make us happy. Journey! We appreciated their attention to detail and professionalism. Joseph Geitani went above and beyond to make us happy. More

Great experience buying and servicing our new Jeep. Stay away from MidWay and go to Carl Burgers. Made the experience an easy one and worked with me to ensure that i got what i wanted and paid a fair price. away from MidWay and go to Carl Burgers. Made the experience an easy one and worked with me to ensure that i got what i wanted and paid a fair price. I had to return to the dealer after purchasing my vehicle as their was a hole in the bumper. There was an accidental hole drilled when they went to install the front plate and Chris Levin and JR Guerra worked to ensure that i was taken care of, and that the work was done quickly and done well on our new car. 5 Star experience. We will be back when we want another Jeep! More