Carl Burger Dodge Chrysler Jeep RAM World

I had originally went to Midway Jeep dealer earlier in the afternoon and had it a terrible experience. I took a chance and located call Berger Dodge world and Sam answered the phone when I asked for a sal the afternoon and had it a terrible experience. I took a chance and located call Berger Dodge world and Sam answered the phone when I asked for a salesperson. From our first interaction over the phone to the completion of the sale within two hours I can tell It was one of the best Car buying experiences of my life due to Sam. His courtesy professionalism and knowledge of the product is what sold me. We will always go back to Carl Berger Dodge world because of Sam! More

Sam Potres was extremely professional throughout the sales process. This was my first time buying a new vehicle and Sam made sure it was easy and hassle-free. He was friendly, knowledgeable, and courteo sales process. This was my first time buying a new vehicle and Sam made sure it was easy and hassle-free. He was friendly, knowledgeable, and courteous. I will definitely recommend this dealership to others who are looking to buy a new or used vehicle. More

When I arrived to the dealer, I was lucky that the next sales rep to approach me was Sam Potres. He was polite and did not put crazy pressure on me. When we started negotiating, he brought in his superviso sales rep to approach me was Sam Potres. He was polite and did not put crazy pressure on me. When we started negotiating, he brought in his supervisor Wes Kachi who was equally nice. I felt like these guys were honest and they gave me the freedom to make my own decision. On top of that, they gave me a great deal on my trade in! Thanks guys! More

I had Great Service at this location . Very friendly, honest and helpful staff! I will be telling all my friends and family to go to this dealership. honest and helpful staff! I will be telling all my friends and family to go to this dealership. More

I've given the rating I have because I had an overall good experience and they even detailed my moms truck while we were there. The sales associate was very helpful and there was no pressure to buy a car good experience and they even detailed my moms truck while we were there. The sales associate was very helpful and there was no pressure to buy a car. He understood that we were just looking. More

I purchased a 2010 jeep grande Cherokee- in 8 months it went in for Service 7 times and this was suppose to be "certified". Turned in that vehicle and bought a 2014 1500- took it home , they forgot to acti went in for Service 7 times and this was suppose to be "certified". Turned in that vehicle and bought a 2014 1500- took it home , they forgot to activate the Nav so I have to go back again. The credit guy tried to sell me the extended warranty at double the price I paid on the first vehicle. He didn't remember Me from 8 months ago; I reminded him and he reluctantly sold me the extended but conveniently didn't tell me till the last minute I had a refund from the extended warranty on the last vehicle- and I found it odd that while they had the numbers of the actual pay off for the jeep because I financed through them, they kept asking me what pay off was. I looked up my payoff when I got home , I over quoted them so they have to pay less paying it off and I'm sure I won't see that refund. The staff is friendly More

Good service. Buy back program was missleading and a little unfair. Hugo Gonzalez is the nicest and truefull sales associate I've met in a long time. He didnt try to oversell the van. He let me make the little unfair. Hugo Gonzalez is the nicest and truefull sales associate I've met in a long time. He didnt try to oversell the van. He let me make the decisions. No pressure sale. See you in a few years Hugo. More

The guys were very nice and helpful. The finance process was quick and easy. I got a decent amount for my trade. They made sure I was completely satisfied before I left. was quick and easy. I got a decent amount for my trade. They made sure I was completely satisfied before I left. More

I want to take this time and discuss how our experience went with Sonny at Carl Burgers. I have had a Charger for 6 years and loved it! They were interested in buying it from me and putting me into a new went with Sonny at Carl Burgers. I have had a Charger for 6 years and loved it! They were interested in buying it from me and putting me into a new one. I went to the dealership and spoke with Sonny and am now home with a new Charger. It was an amazing experience going there. It was so easy to work with him and we appreciate how easy he made it. It took me a little time to decide on doing it, and he was very patient with my deciding. He was exceptional to work with and would difinitely do it again and will refer him to anyone. He really took the time to understand what was needed and he completed what we were there to do with flying colors! It was an exceptional experience and I am so glad that we were able to work with someone that went above and beyond our expectations to make it as smooth as it could be. I take this time to state that he was definitely a ten out of ten!! He is a definite asset to Carl Burgers! More

The wife and I stopped by the dealership to look at the colors available on the 2014 Jeep Grand Cherokee. We were planning to order a GC ecodiesel when they became available. When Jerry realized what we colors available on the 2014 Jeep Grand Cherokee. We were planning to order a GC ecodiesel when they became available. When Jerry realized what we were looking for he informed us that we could order at anytime with a 6 to 8 week delivery time. We ordered the following day. Jerry took time to go over all the options and helped in choosing the color after telling him what the Jeep would be used for. Jerry kept us informed on the build and shipping process. Once delivered he walked us through the entire purchasing process. No hassle, no problems! This is why I will encourage friends and acquaintances to work with Jerry if they want a new Jeep. More