Carl Burger Dodge Chrysler Jeep RAM World

What I asked for I got it I had a good experience at Carl Burger World dealer, they spent the time to know what I want and show me the options they have. The most important I had a good experience at Carl Burger World dealer, they spent the time to know what I want and show me the options they have. The most important they match the price I asked for it on the car I want. In the end Al Esquer even helped me to drive my old car to home. THANK YOU to help me my first brand new car More

First Responder Service Manager- Dave Garcia David Garcia always greets me with a smile and always makes me feel like a VIP when servicing my vehicle. He gives me the best care and quality and David Garcia always greets me with a smile and always makes me feel like a VIP when servicing my vehicle. He gives me the best care and quality and value for my Chrysler Touring Van, and should be recognized for his outstanding customer service. Your sales team could learn a lot from Dave's sincere attitude with his customers. Even though I was misled by your sales team promises, Dave had made up for it by correcting the issue without blaming any other departments and just getting it done. He took the initiative and owned it. That my friend deserves 5 stars at its best. Thank you- Dickson Ula More

Good Service Jeffrey Arkin was very helpful in completing service on my Jeep. I have been generally happy with the work done at Carl Burger. The Quick Lube cente Jeffrey Arkin was very helpful in completing service on my Jeep. I have been generally happy with the work done at Carl Burger. The Quick Lube center is handy. More

great salesman I saw an ad on Auto Trader.com for a used Dodge truck. I had been looking to replace my 1999 Dodge pickup and had been to a few dealers. I had looked I saw an ad on Auto Trader.com for a used Dodge truck. I had been looking to replace my 1999 Dodge pickup and had been to a few dealers. I had looked at some former rental trucks at other dealers but had not found the exact vehicle I was looking for at the right price. When I got to Carl Burger Dodge, the salesman, Carlos Sanchez, showed me a 2013 dark gray 4 door Dodge pickup that was better than anything I had seen yet. The asking price was almost $2000.00 less than another truck I was looking at. Even though it was a former rental, he informed me that Chrysler had a warranty that would cover almost everything up to 100,000 miles. That made the deal look good but what really made me buy it was when they offered me $3300.00 for my trade. Other dealers only offered me $500.00. I was ready to make the deal right then, but I told them I needed my truck for two more days for work requirements. They told me I could take my trade-in home along with the new truck, and bring back the trade-in in a couple of days. I could not believe how accommodating they were. Carlos is a young, very professional, non-pushy salesperson, who I would recommend to anyone who is looking to buy a new vehicle. Dealing with Carl Burger Dodge has been the best new car buying experience I have ever had, and I have bought many cars in the past forty years. More

Best experience buying a car. I went there to scout the dealership before I actually went to buy the next day to buy a Dart. After a test drive I decided on buying the one I had dr I went there to scout the dealership before I actually went to buy the next day to buy a Dart. After a test drive I decided on buying the one I had drove I went in with a high down payment and a trade. The price was a little more than I was looking for. But Al said they would work with me and they did I got a low payment and a decent amount for my truck. Al was very courteous and helpful he knew it was taking longer than I want. So he did his best to speed up the process. Once I got to financing Bennett took care of the rest got me a good APR and was very courteous. More

Andre, was very " helpful and friendly" Thank you Andre for your help, you were so nice and really explained me what my Van really needs, Thank you! I really appreciate it. Adriana C Thank you Andre for your help, you were so nice and really explained me what my Van really needs, Thank you! I really appreciate it. Adriana C More

Breaks still squealing a metal on metal sound NO STARS!!! They are Unethical Thieves. Corporate Dodge does not hold this service center accountable for falsifying vehicle problems. They allow thi NO STARS!!! They are Unethical Thieves. Corporate Dodge does not hold this service center accountable for falsifying vehicle problems. They allow this dealership to steal your money, break your vehicle, and not provide a way to recover the help you originally came in for and paid for. So my Dodge Ram 2500 needed basic front brake pads and after their service they still squeal a metal on metal sound. I've returned to the same dealership 3 times to take care of this Front Brake problem. They are misdiagnosing other issues to get money from me, as well as damaging other parts on my vehicle without my permission to even touch those parts. Example: they messed with my back brakes when the front brakes are where the squealing is coming from. They said my power steering fluid was dark. I took it to a different mechanic and they showed the dipstick to me saying this doesn't need changing the power steering fluid is light. They said I needed a water pump because it's going out--I just replaced it at the Dodge dealership in AZ. **BEWARE OF THIS SERVICE CENTER** They misdiagnose, steal your money, and don't do the work you ask to have done. Don't get brakes here!! You'll leave squeaking and may have other issues with your vehicle after they've serviced you. More

Great customer service Ociel was very professional. The Express Lane service was true to its name! My oil change was quick and i was able to go about my day. The only down f Ociel was very professional. The Express Lane service was true to its name! My oil change was quick and i was able to go about my day. The only down fall was the price...i spent $50 bucks for just the oil change. They could have thrown in a free car wash for that price or even rotated the tires at no extra cost. More

David has consistently provided quality service!! David Garcia is an exemplary service manager. He fits me in on unexpected car problems and every scheduled maintenance went like clockwork, on time a David Garcia is an exemplary service manager. He fits me in on unexpected car problems and every scheduled maintenance went like clockwork, on time and within estimated cost. Carl Burger needs to keep him!! More

Exceptional Dealership!! I have had the pleasure of purchasing three vehicles from Carl Burger. So far, this has been the best customer service offered by any dealership I ha I have had the pleasure of purchasing three vehicles from Carl Burger. So far, this has been the best customer service offered by any dealership I have encountered in the past. From the great offers I was given for my trade-ins to the final price out the door, all three purchases have been relatively pain-free. Sales/VIP department, F&I and service all get two thumbs up in my book! I have already recommended Carl Burger to friends and family in the area....great job everyone! More