Carl Burger Dodge Chrysler Jeep RAM World

Great Expirience Just want to say Jordan gave us great customer service , was really on point with everything and super respectful ,he wasn't pushy like most sales guy Just want to say Jordan gave us great customer service , was really on point with everything and super respectful ,he wasn't pushy like most sales guys are , he was really sweet and nice and made me and my kids feel really comfortable , I really recommend him as he listens in detail and helps you find what you need ...Thanks again Jordan B. More

Professional, friendly & patient Sam & Brian were very helpful with my wife and me as we went to test drive the Ram 2500 diesel and found that it was too big for my wife. Sam helped u Sam & Brian were very helpful with my wife and me as we went to test drive the Ram 2500 diesel and found that it was too big for my wife. Sam helped us find the right truck that fit our needs and Brian worked to make it affordable for us. This all took over 4 hours and they were great, even Sonny in finance expedited the paperwork so we could get on our way as quick as possible. More

Great customer service and great price Great customer service and price. They treat you like family. Always asking if you need anything. Welcome Feeling to the next level. Thank you so much Great customer service and price. They treat you like family. Always asking if you need anything. Welcome Feeling to the next level. Thank you so much. Family so happy with are Ram Truck...... More

Excellent experience! Christian was well spoken, friendly and informative. I appreciated that there was no negative "salesmany" way about him. Bennett in finance was also Christian was well spoken, friendly and informative. I appreciated that there was no negative "salesmany" way about him. Bennett in finance was also very friendly, informative and incredibly efficient. More

Jeep Grand Cherokee Sam was great to work with. The car that I wanted was sold the night before, but he found me another one. Was able to get a great deal on both the new Sam was great to work with. The car that I wanted was sold the night before, but he found me another one. Was able to get a great deal on both the new car and my trade in. Would recommend buying from him. More

"Commitment to Excellence" I have been to a lot of dealerships and they all seem to be the same for me however I find my experience to rely on the people who help me. I was loo I have been to a lot of dealerships and they all seem to be the same for me however I find my experience to rely on the people who help me. I was looking for a truck and needed someone with knowledge that could answer my technical questions. Without doubt when you meet a guy named "TEX" Justin, you know you are in the ball park. He understood gear Ratios how it affected towing performance how it performed gas mileage and understood the difference in transmissions. Great guy and sold me on the truck. But thats not all, after leaving the dealership to get my wife and bring her back I began working with Jack to test drive the truck and close the deal Jack was great, no pressure and no canned language just a great guy. Then there was Bryan to do the numbers. He too was very nice. No mean tricks. No back and forth and we purchased the truck for a great price. I am so happy I was able to work with such nice guys. Something about that saying that people from Texas are so much nicer than Californians. Well Tex is well from Texas and so is Jack. My guess is Bryan has kin there. I visited Carl Burger twice and got what I wanted. I visited another dealer 5 times between friday and monday and although they were nice they did not have the knowledge I really needed and the numbers guys would not work with me. If you are going to pick a dealer ship I recommend Carl Burger Dodge and Tex, Jack and Bryan. Alan Hernandez More

Quick and Easy Went in knowing what I wanted, thanks to the Cars.com app. Sam got the keys and we took it for a test drive. He talked about the engine, the gas milag Went in knowing what I wanted, thanks to the Cars.com app. Sam got the keys and we took it for a test drive. He talked about the engine, the gas milage, the drive, etc. He was very knowledgeable about the specific car (with no prep time, we had no appointment and he got stuck with us because the sales rep I was told to ask for was off and he was his back-up. Sticker price was the lowest it could have been due to a holiday sale, so there was really no haggling to be done. Sam was awesome, not pushy at all and very polite. He offered us food and drinks multiple times, during our visit. We got in and out failrly quick. Definitely would recommend the dealership and this particular salesman to a friend. More

Sam was terrific, truck and warranty both excellent deals! I bought a 2017 Dodge Ram 2500 4x4. I found the truck online, called the dealership, told them when I planned to come in to get the truck (which was a I bought a 2017 Dodge Ram 2500 4x4. I found the truck online, called the dealership, told them when I planned to come in to get the truck (which was a terrific deal I found at Carl Burger's Dodge World online), and drove it home. There was no haggling or nonsense. Sam respected my desire to really look over the truck and when I found a little tear in the vinyl, he said "no problem...it'll be fixed right away." The warranty process was very smooth and while I am not usually one to get an extended or special warranty, I was able to get a customized warranty plan that was really a great deal. Thank you for the terrific experience! More

Poor experience My husband and I were extremely disappointed with the service we received at Carl Burger Dodge. We were under the impression that we were purchasing a My husband and I were extremely disappointed with the service we received at Carl Burger Dodge. We were under the impression that we were purchasing a new 2017 Dodge Cargo van. Much to our dismay, we discovered multiple issues with this vehicle upon receipt of it. We were told it was ready to buy, but we were not made aware of the problems with the van such as a faulty battery light, fault tire pressure sensors, faulty ignition keypad, and a broken passenger drawer lock, and door locks working improperly. My husband had to take the van back to your dealership for repairs that were not disclosed to us. Mind you, this van was supposedly brand new with only 20 miles on the odometer. We were also told that the van would be filled up with gas upon purchase. Sadly, my husband had to put $20 into the tank because it had not been filled as promised. I am shocked beyond belief that your company has the audacity to sell a vehicle in this poor of condition. We are extremely disappointed with the so-called service of your dealership. I can only hope that you remedy this unfortunate situation as soon as possible. Your reputation depends on it. Sincerely, Julianne Labastida More

Easy going , no pressure,asked us what we were looking for in a car and he showed us two or three different options and let us take the time we needed to make up , no pressure,asked us what we were looking for in a car and he showed us two or three different options and let us take the time we needed to make up our mind . More