Carl Black Hiram

We are very happy with Carl Black & our salesman We bought a 2017 Kia Rio for our son to have for graduation and Billy our salesman was most gracious in finding out the best deal on the lot! We love We bought a 2017 Kia Rio for our son to have for graduation and Billy our salesman was most gracious in finding out the best deal on the lot! We love the new car & hope it will last a long time for my son. Billy was very professional & we felt very comfortable with his knowledge of what we were looking for. We only wish we had 2 keys but we can get another one soon! We thank Billy for his outstanding help! More

Staff is nice....however check vehicle thoroughly before buy I am editing my review after more time with car....staff is professional however I would double triple check the vehicle cosmetically and mechanically I am editing my review after more time with car....staff is professional however I would double triple check the vehicle cosmetically and mechanically before you buy it. See details below on my car Thanks for being professional however there are some issues that appeared to have been hidden with the car. It is my fault I didn’t catch them but I don’t think I will be purchasing a car from Carl black anymore. 1. The back window was shattered at one point I had to remove panels that also have broken brackets that hold them in place to get glass out as it would move around and was loud when opening / closing trunk. 2. The Carl black decal sticker I removed on the back covered 2 spots in the paint that left 2 holes in paint. 3. The body kit fender on right front is not even attached. Front bumper is not attached on a few brackets also. 4. It appears the error codes were reset cause I’m getting a low tire pressure error now...which is common when aftermarket wheels are on vehicle (previous owner didn’t purchase tire sensors I guess) I guess I should of took more time and looked vehicle over but I believe some of this probably was hidden before putting it on lot. It’s common for sakes person to reset error codes before putting cars on lot or at auctions as they do not throw errors for a few miles. Thanks for being professional but you won’t get my business again. Thanks. More

Only time I’ve been happy to spend money. Everything was straight forward. From me seeing the car on the Internet, to picking the car up. Friendly staff, I seen a lot of smiling faces. I woul Everything was straight forward. From me seeing the car on the Internet, to picking the car up. Friendly staff, I seen a lot of smiling faces. I would recommend this dealership to anyone I knew that were in need of a car. More

Dads Very Happy Which Makes Home Happy Love that I can call down & tell someone what you are looking for. Then get down there & walk the lot with no one making you feeling like you have to Love that I can call down & tell someone what you are looking for. Then get down there & walk the lot with no one making you feeling like you have to buy something at that moment. My dad could not be there so we looked at trucks and I Face Timed him so he could be a part. Didn't really see what he was looking for. Went back inside and spoke with Lance and Jeb about what dad really was looking for. Next day dad made a trip down to get his oil changed and decided to take one more look at the lot with Jeb. What do you know, dad found the truck that was what his was looking for. Went back inside and went over prices and what he wanted added to the truck. No problem..... Price was in what dad was looking for and dad drove out with a new truck. Best part was at no time was we feeling pressured in purchasing anything. So glad we were able to make my dad happy. Cause when Dad's not happy , our house is not happy. More

Easiest car buying experience Carl Blacks entire staff is super friendly and doesn’t just waste your time. Every time you walk in they treat you like they’ve known you for years!! Carl Blacks entire staff is super friendly and doesn’t just waste your time. Every time you walk in they treat you like they’ve known you for years!! More

Amazing from start to finish From the time we stepped onto the lot our experience was amazing. Vic was very friendly and professional. His customer service is totally the best I From the time we stepped onto the lot our experience was amazing. Vic was very friendly and professional. His customer service is totally the best I’ve seen in a very long time. I have and will continue to refer to Vic and this dealership! Amazing job from start to finish. More

Great experience! We went in with two vehicles in mind. There was never any pressure and the salesman was very helpful and friendly. We are very satisfied with our purc We went in with two vehicles in mind. There was never any pressure and the salesman was very helpful and friendly. We are very satisfied with our purchase and would recommend Carl Black anytime! More

Great customer service Very helpful in letting me make my decision on what I wanted to buy. They were not pushy at all which I have certainly experienced at other dealershi Very helpful in letting me make my decision on what I wanted to buy. They were not pushy at all which I have certainly experienced at other dealerships. Never had the opportunity to deal straight with a general manager before during car buying. Felt like I was at home! More

Carl Black of Hiram is a great dealership I work with Vic he was a great help and a great saleman he got me what i need and what i was searching for I work with Vic he was a great help and a great saleman he got me what i need and what i was searching for More

great experience Everyone made me feel right at home! Billy was my salesperson, very professional and knowledgeable. Lance & Ringo made sure I was taken care of. I w Everyone made me feel right at home! Billy was my salesperson, very professional and knowledgeable. Lance & Ringo made sure I was taken care of. I will definitely recommend Carl Black in Hiram! More