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Carl Black Hiram

Hiram, GA

4.8
881 Reviews
Welcome to Carl Black Hiram, where we can save you thousands with our new car alternatives! We have over 100 new car alternatives in our inventory. We source our inventory from our new car centers in Orlando, Kennesaw, Roswell, and Nashville as well as lease turn-ins and factory vehicles from General Motors, Ally Financial, and GM Financial. Here at Carl Black Hiram our goal is to provide the customer with excellent service and a product they can trust.
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3929 Jimmy Lee Smith Pkwy

Hiram, GA

30141

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Showing 881 reviews

August 15, 2019

Great service Super nice people, very friendly and charismatic. When I first walked in I was greeted with smiles and felt welcomed. Gary and Gus both were great to More

by taylorbradley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Dauby, Gus Gil
Aug 19, 2019 -

Carl Black Hiram responded

Thank you very much for the kind words! Providing an easy and stress-free customer experience is a top priority of ours! We're glad we could help assist with your car-shopping experience and help you find your next ride! Thanks for taking the time to leave a review and for choosing Carl Black Hiram as your car-shopping location!

August 14, 2019

Great experience Looked at trucks for 3 weeks, including Carl Black Superstore. Of all the dealers we felt real comfortable with Debbie and the other employees at Carl More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie Talbot, Trent Rogers
Aug 19, 2019 -

Carl Black Hiram responded

Customer experience is an incredibly important factor in the car-shopping experience. We always strive to create a personalized journey for every driver who gives us a call or walks through our doors! Thanks for choosing Carl Black Hiram as your vehicle provider and thanks for taking the time to leave a review!

August 14, 2019

Great experience a 2nd time!!! This is our second vehicle we have purchased with Carl Black Hiram in 1 year. Our Sales guy Gary treated us great as well as Lance and Chris. They a More

by S Welch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Dauby
Aug 19, 2019 -

Carl Black Hiram responded

We were glad to be of service! It's always great to see a repeat customer! It means we're doing our job well! Thanks for choosing Carl Black Hiram as your car-shopping location! We're glad we could help you find another ride to love! Thanks for taking the time to leave a review!

August 09, 2019

Purchased truck Very good Sales people. Great choice of trucks for us to purchase. Second day decided to buy our truck. Awesome helpful people who aren't pushy. I lov More

by Clevenger 321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Dauby
Aug 12, 2019 -

Carl Black Hiram responded

We're glad you had a great time doing business with us and that Gary was able to help you find your next ride! Thanks for choosing Carl Black Hiram as your automotive dealer in the area! We'd be glad to help you out in the future! Thanks for taking the time to leave a review!

July 30, 2019

Sales Associate When my husband and I entered the dealership, we were warmly greeted by sales associate, Vic. He was courteous, knowledgeable and willing to assist More

by CarpersonBren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2019 -

Carl Black Hiram responded

We pride ourselves on having one of the best sales teams in the business, so it's always great to hear that customers have the same high opinion of our staff. We're very glad that we could help make your car-shopping experience easy and stress-free here at Carl Black Hiram! Thanks for taking the time to leave a review! We'd love to help assist with your automotive sales and service needs in the future!

July 30, 2019

Three Trips So Far When I purchased my truck on July 13 I was promised a Navigation upgrade by your sales team. So far I have made 3 trips to the dealership and still do More

by GODFTHR61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim in Service
Aug 01, 2019 -

Carl Black Hiram responded

We’re sorry to hear that our team’s service hasn’t been in line with your expectations. We take pride in our service and aim to provide every one of our customers with an exemplary experience here at Carl Black Hiram. Therefore, we appreciate your honest feedback. If you are willing and able, we would like the opportunity to discuss your concerns. You can reach our sales team at (770) 830-3485.

July 28, 2019

Purchased a car 7/27/19 So easy to work with!! We were driving from out of town so they did everything over the phone and had it ready when we got there. More

by Haleybostic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Dauby
Jul 29, 2019 -

Carl Black Hiram responded

Here at Carl Black Hiram, we're happy to adapt the car-buying process to help out our customer's every need! We're glad we could help you find what you were looking for! Thanks for taking the time to leave a review!

July 24, 2019

Won’t buy anywhere else! I just bought a car for my daughter and this was the best experience I’ve ever had at a dealership. It was quick and easy and the people I worked with More

by MARY.BETH912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Rogers
Jul 26, 2019 -

Carl Black Hiram responded

It's great to hear that you had a positive car-shopping experience with every Carl Black Hiram team member who helped you out! We're glad you a great time working with us all-around and that you found a great model for your daughter! Thanks so much for the recommendation and we look forward to helping you with more automotive sales and service needs in the future!

July 23, 2019

Customer satisfied Thanks to the team at Carl Black in Hiram Georgia. We was greeted by a friendly salesmen (GUS) from that point until the end they made our purchase More

by kearse_mike@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Dauby, Gus Gil
Jul 23, 2019 -

Carl Black Hiram responded

We're glad everything went well on both the sales and finance side! We were happy to help with your car-shopping experience so you felt confident in your purchase and finance plan. Contact us at anytime you need further automotive sales or service help! Thanks for taking the time to leave a review!

July 15, 2019

Great experience Gary really helped me get a truck the suits me and even called a couple days later to make sure I liked the truck... if you ever go to this dealership More

by Toreya34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Dauby
Jul 17, 2019 -

Carl Black Hiram responded

Wow, we appreciate the high praise! We're glad you had such a positive experience here at Carl Black Hiram and that you're enjoying your Ram 1500 truck! Thanks for the stellar recommendation and for taking the time to leave a review!

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