
Carl Black Chevrolet
Nashville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 427 reviews
Great experience Everyone was very helpful and friendly! Came in and found exactly what I wanted! Everyone made the process very easy and helpful. Great experience ove Everyone was very helpful and friendly! Came in and found exactly what I wanted! Everyone made the process very easy and helpful. Great experience overall More
The Best Dealer EVER CARL BLACK 👍 It’s the Best place to Buy and the Best in Service and the Best in Sales and in all Around The BEST PEOPLE TO TALK TO It’s the Best place to Buy and the Best in Service and the Best in Sales and in all Around The BEST PEOPLE TO TALK TO More
Great experience.. Very fast approval. Not to much wait, sales rep was great. Great experience and very friendly staff. I will definitely recommend to all my friends. Very fast approval. Not to much wait, sales rep was great. Great experience and very friendly staff. I will definitely recommend to all my friends. More
Awesome. Will not go any where else for service now. Great people. Shout out to Zack. Thank you Carl Black Chevrolet. The shuttle service was such a great expe Will not go any where else for service now. Great people. Shout out to Zack. Thank you Carl Black Chevrolet. The shuttle service was such a great experience too. More
Horrible experience If I could give 0 stars, I would. Honestly, the worst service department I've ever had to deal with. I had to bring my Chevy Cruze in 4 separate times If I could give 0 stars, I would. Honestly, the worst service department I've ever had to deal with. I had to bring my Chevy Cruze in 4 separate times within a month because they kept incorrectly fixing issues, each time having to leave my car for 3-5 days. I'm going to spare you with all the details, but here is the worst part of the entire process. I took my car in because it had a check engine light on. They "fixed" my car and I left, on my way home the check engine light comes on again... I bring the car back in, they call me and say it's a break sensor and they should have caught it originally so they replace it. I pick up the car, take it home and now my break lights won't turn off. Never had this problem before. I took my car back in and I told them there is something wrong with the new break sensor they installed because now my break lights won't turn off. They tell me I need to leave it with them yet again. They call me and say it's not the break sensor's fault, it's my breaks causing the break lights not to turn off. They say I need all new breaks and rotors and charge me $700+ to fix the issue. I get the car back home, and my break lights still won't turn off. I take the car BACK and they once again tell me I need to leave it with them. 5 days later they call me and tell me it WAS the faulty break sensor they originally installed, and it's been replaced. So they created an issue by installing a faulty break sensor, charged me $700+ for something that didn't at all fix the issue they introduced, and only after they charge me $700+ do they magically realize it was the faulty break sensor they had originally installed that was causing the issue. I would not recommend this dealership to anyone I know, ever. More
It was OK I did not have an appointment . It’s better to make an appointment . The oil change before the last one they put regular water in my windshield wiper reservoir. When I used my wiper It’s better to make an appointment . The oil change before the last one they put regular water in my windshield wiper reservoir. When I used my wipers ice froze on the windshield. Service tech said this happens with the no freeze fluid. I’ve never had it freeze before. More
Told they would check battery I was told that they checked my battery and couldn’t find a reason my car wouldn’t start bc everything was fine. Well when driving after leaving tract I was told that they checked my battery and couldn’t find a reason my car wouldn’t start bc everything was fine. Well when driving after leaving traction control and engine shut down...on road. Found out it was a bad cell. They knew I was having to drive back home to another state. At least they didn’t charge me. And their communication was poor. Called multiple times in one day to see what was going on. More
Air was not working, , Carl black did me right Thought compressor was out, thought fuse was bad, thought everything except for what Carl black found. Thank you for taking care of me, not just my c Thought compressor was out, thought fuse was bad, thought everything except for what Carl black found. Thank you for taking care of me, not just my car More
Good experience The experience I received from the employees as good and the length of time for the service was very quick. I am very satisfied. Thanks! The experience I received from the employees as good and the length of time for the service was very quick. I am very satisfied. Thanks! More
oil change Appointment was on time. All personal was very helpful, work was done on time, good suggestions were made about service that needs to be done shortl Appointment was on time. All personal was very helpful, work was done on time, good suggestions were made about service that needs to be done shortly. Service department also quoted me prices of future services More