Carl Black Chevrolet Buick GMC - Service Center

Horrible HORRIBLE! Bought a 2014 Chevy Cruze last year and paid for the extended warranty. I brought my car in a couple days ago and informed them that the bat HORRIBLE! Bought a 2014 Chevy Cruze last year and paid for the extended warranty. I brought my car in a couple days ago and informed them that the battery was not turning over and there was corrosion on my positive cable. They told me the warranty didn't cover the battery or cable so it would be $400 to replace because they had to put another GM battery in the car despite the fact that there "GM" battery already in the car couldn't make it 18 months without leaking. After speaking with the service manager who was less than helpful, i took my car to a small shop by my house. low and behold "THEY CLEANED THE CORROSION" for $20 and VIOLA!!!! it worked beautiful. Carl Black tried to charge me 400!!!! for a battery and cable that had no issues! LIARS, CHEATS!! would not recommend to anyone! More

No wonder GM Went Under! With dealers like this GM will go under again! Poor organization, they act like they are doing you a favor by being there. GM product is much better n With dealers like this GM will go under again! Poor organization, they act like they are doing you a favor by being there. GM product is much better now, but the dealership makes the total experience. Need a total replacement of management,if not ownership! More

Best Dealership!!!!!! Came in with out an appt. They got my truck in and out. They even washed it. These guys are amazing wouldn't go anywhere else!!!! Thank you!!! Came in with out an appt. They got my truck in and out. They even washed it. These guys are amazing wouldn't go anywhere else!!!! Thank you!!! More

Made an appointment, arrived 30 minutes early but still waited 2 1/2 hours for an oil change and tire rotation. We walked around the lot and no one asked us if we needed help. What made it better is she is waited 2 1/2 hours for an oil change and tire rotation. We walked around the lot and no one asked us if we needed help. What made it better is she is in the market for a new car. Not sure I'll be back, even though I live close and own a Chevy. They made it obvious they didn't want or appreciate our business. More