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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,553 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,553 reviews

February 02, 2024

A pleasant experience with I feel an experience and knowledgeable salesperson.. I was comfortable with my decision. More

by dbouley5@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shami Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

Great job getting me in and out the door during my purchase. I needed additional items post sale that were taken care according to my schedule. Good job. More

by rob691269
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shami Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

My first time to this dealership and I was greeted right away. I knew exactly what I was looking for and Shami was able to assist me with that. Shami wanted to make sure that I left with the brand new car I More

by Taylorrodriguez27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shami Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

We had a great experience with Shami. He was aware that I was coming in and had the truck I was looking at ready to go on a test drive. After the test drive he took us inside to run the n More

by stricklandsj1021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shami Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

I was the first customer to buy an EV in 2024 from Carl Black under the new law that allows the $7,500 federal tax credit to be refundable at the point of sale, effectively reducing the price of my Chevy B More

by Scott Bassett
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shami Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

Shami was amazing in finalizing the deal for my new Chevy Trax. Communication, scheduling was great and overall satisfaction was met! I love my new car, thank you Carl Black! More

by N.ellis0145
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shami Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

There are So many words to describe how I feel about the service at Carl Black and the amazing help Shami got me a great deal on my NEW Bolt EUV. Friendly dealership it was a great deal. I happy that More

by Freddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shami Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

We went to see a specific vehicle. Shami met with us and he was a pleasure to work with. He wanted us to be happy with our purchase and worked to get us all the information we asked fo More

by B.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shami Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

Great products with friendly employees who give it to you straight. No pushy sales pitches. This was the 2nd vehicle that we've purchased there and we look forward to the next. More

by mbennett_1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shami Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Have called to speak to you and the manager Hendrick several times. No call back and you are never available. I was told to drop my car off on a saturday and the diagnostics would be done since it has s More

by KG417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henrik Andersen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Andral
1.0
This rating includes all reviews, with more weight given to recent reviews.
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