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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,553 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,553 reviews

March 27, 2024

Everything about this location was amazing! From the ease of scheduling the test drive, being greeted immediately, clean building, fast service, and kind employees, it was great! My husband and More

by Kaleb and Erica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shami Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

Of all the new vehicles I have purchased, the experience I had with Shami was by far the most hassle free, simplified purchasing process I have ever experienced. I have never encountered a sales person wit More

by ralph.vought
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shami Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

We where greeted as soon as we arrived at dealer by Shami and he was extremely helpful throughout the entire process of getting myself and father in law into new trucks he did his job extremely well very kno More

by Danielmontoya09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shami Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2024

Josh is if not the best , one of the best finance managers Carl Black has. Josh will search for ways to adjust your monthly payments to be comfortable, also treat you as family, which makes you feel More

by Seny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Carl Black Chevrolet Buick GMC responded

Seny, thank you for your glowing review of Josh! We're thrilled to hear that he provided such exceptional service during your vehicle purchases. It's wonderful to know that he goes above and beyond to ensure your comfort and treats you like family throughout the process. We'll be sure to pass along your kind words to Josh. If you ever need assistance in the future or have any questions, don't hesitate to reach out. We appreciate your feedback and your loyalty to Carl Black!

February 27, 2024

Took my brand new car in for its first oil change and while waiting they came out to inform us that they rear-ended my vehicle with another customer's vehicle. 2 hours later we left being told it would More

by postfamily1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Henrik Andersen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Andral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Shepard
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

Great service. Great follow up by sales person. Financial person worked very well with my wife and I. Would recommend this dealer to friends. More

by jjolly75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2024

great personalized service. Seller Luis find the way to help me with my purchase. Thanks More

by Rainier a.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2024

Leo and Matt and Josh all went above and beyond their job to help my son get a car for his fiancé, Which my son then proposed to his fiancé of almost 3 years to marry him so thank you to those three gentleme More

by Intow69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2024

This dealership is friendly. They take into consideration all of your needs. They want you to leave satisfied More

by lscalia09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Wofford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shami Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2024

Leonard Willis was our salesman and went over and above to make this purchase a smooth one, he is so extremely knowledgeable about the product he sells it made it a pleasure to work with him. Not only the More

by cindyelliott1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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