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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,557 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,557 reviews

April 01, 2024

Excellent customer services. Will recommend. This thus my third truck I will not go anywhere else. More

by Ritarn22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruno Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

20 years of buying new cars buying our new 2024 Chevy Trax was the best experience I have had. Carl Black really found a winner with Shami, he made the sales experience as great as it was. Highly recomme More

by mattnticia10
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Shami Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

I went in to look at trucks I was in between two models. I was promptly greeted by Shami. He was able to show me both trucks and help me make the decision that was best for me. He was honest, knowledgeable, More

by HectorA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shami Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

Shami helped get me into a new truck! He’s hands down the best guy to work with and made the process as easy as possible! Greatly appreciated his help and professionalism. He went above a More

by Owenryder0514
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shami Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

Everything about this location was amazing! From the ease of scheduling the test drive, being greeted immediately, clean building, fast service, and kind employees, it was great! My husband and More

by Kaleb and Erica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shami Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

Of all the new vehicles I have purchased, the experience I had with Shami was by far the most hassle free, simplified purchasing process I have ever experienced. I have never encountered a sales person wit More

by ralph.vought
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shami Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

We where greeted as soon as we arrived at dealer by Shami and he was extremely helpful throughout the entire process of getting myself and father in law into new trucks he did his job extremely well very kno More

by Danielmontoya09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shami Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2024

Josh is if not the best , one of the best finance managers Carl Black has. Josh will search for ways to adjust your monthly payments to be comfortable, also treat you as family, which makes you feel More

by Seny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Carl Black Chevrolet Buick GMC responded

Seny, thank you for your glowing review of Josh! We're thrilled to hear that he provided such exceptional service during your vehicle purchases. It's wonderful to know that he goes above and beyond to ensure your comfort and treats you like family throughout the process. We'll be sure to pass along your kind words to Josh. If you ever need assistance in the future or have any questions, don't hesitate to reach out. We appreciate your feedback and your loyalty to Carl Black!

February 27, 2024

Took my brand new car in for its first oil change and while waiting they came out to inform us that they rear-ended my vehicle with another customer's vehicle. 2 hours later we left being told it would More

by postfamily1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Henrik Andersen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Andral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Shepard
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

Great service. Great follow up by sales person. Financial person worked very well with my wife and I. Would recommend this dealer to friends. More

by jjolly75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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