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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,569 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,569 reviews

January 03, 2021

This was my first time dealing with Carl Black. Kip Kelly in the Fleet Sales department was very accommodating and professional. Would highly recommend Carl Black for your GM needs. More

by DREW.AUSTIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kip Kelly
January 02, 2021

Had an amazing experience at this dealership, my salesman bruno blanco was great very helpful and attentive to what i was looking for. Also management was very helpful and did everything for me to be able to More

by ERICORSINI407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2021

Carl Black provided us with fantastic service and a great deal for the second time. They are always pleasant to do business with and our sales rep Kenny was amazing. More

by BORN.CARRIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny, Bryan Levitt
December 31, 2020

I received horrible customer service at the service department. They failed to update me on my vehicle and gave me no time frame on when it would be fixed. The soonest appointment that could be made wa More

by K_P
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle, Karim
December 31, 2020

This was an excellent buying experience. The staff was very helpful and professional. No pushy salesmen. Was in and out. I will come back here again. More

by KARINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2020

JR was an outstanding salesman. Very quick preliminary paperwork. Not afraid to take offer to sales manager. Final paperwork with financial was fastest I've ever had. More

by steveL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raheem Brown Jr , JR Munoz
December 31, 2020

Jack was very friendly. He handled my negotiation (lol) very well during the 4hrs that I was at the dealership. I did not trade my car in and he was nice enough to follow me home which was 40 miles away at More

by AJVERDUGO2002@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Cherelus
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2020

This is my 3rd purchase from Carl Black and every one has been easy. Service is also excellent. I will keep coming back for my auto needs More

by LGT03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Cherelus
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2020

Hands down the best Dealership out there! They treat you like family and will do what it takes to prove that to you. From the sales department all the way to service and parts! More

by Jellypage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2020

Great as always. We have purchased a lot of cars from Carl black and Dwight and we continue to come back. It really is red carpet service. More

by BJaco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dwight McCombs
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