Carl Black Chevrolet Buick GMC

Great used car experience Bought a ued Explorer and my sales guy Angel was top notch. No pressure, no hassle, no bull! Quick, efficient and friendly! The price was fair and Bought a ued Explorer and my sales guy Angel was top notch. No pressure, no hassle, no bull! Quick, efficient and friendly! The price was fair and didn't take hours of back and forth. Needed some minor repair after the sales and he made sure it was convenient and easy. You need a car, look him up! DC More

Vehicle purchase very satisfied with Angel our sales Rep excellence service he when above and beyond helping my son get he 2015 Chevy Colorado pickup truck great fin very satisfied with Angel our sales Rep excellence service he when above and beyond helping my son get he 2015 Chevy Colorado pickup truck great finance, great fast service my son is so Happy with he Chevy we came from Osceola County to Carl Black dealership in Orange County because of the way Angel help my son previous on his first visit to the dealership.. Thank you for your great Service Angel.. :) More

THE BEST CUSTOMER SERVICE! I went to Carl Black Orlando to help my daughter find a car. Luis Reyes was our sales person. He was fabulous! We found the perfect vehicle for her I went to Carl Black Orlando to help my daughter find a car. Luis Reyes was our sales person. He was fabulous! We found the perfect vehicle for her and the price and monthly payments were even better! This is the second vehicle that we purchased at Carl Black and we wouldn't go anywhere else. More

Carl Black of Orlando is the Best Car Dealership there is!!! This is my second purchase here and I won't go anywhere else. Our salesman Josh was very knowledgeable of all the vehicles and gave us in depth knowle This is my second purchase here and I won't go anywhere else. Our salesman Josh was very knowledgeable of all the vehicles and gave us in depth knowledge of the vehicles we were interested in and was absolutely amazing. Josh offered us a very calm hassle free relaxed alternative to purchasing a vehicle. We felt no pressure and in return were there to purchase a second vehicle a week later and we are a two hour drive away. We couldn't find ourselves shopping anywhere else but at the best and that's what Carl Black of Orlando has to offer! They have unbelieveable prices and were able to match and offer better competitors deals. The Manager Lance was amazing and came out to greet us and with a warm friendly welcome and was very helpful too.Even the owner Omar came out to greet us too. Carl Black provides superior customer service and satisfaction with a family like positive atmosphere. We were not customers to them but treated like family and that is truly amazing!! More

No wonder GM Went Under! With dealers like this GM will go under again! Poor organization, they act like they are doing you a favor by being there. GM product is much better n With dealers like this GM will go under again! Poor organization, they act like they are doing you a favor by being there. GM product is much better now, but the dealership makes the total experience. Need a total replacement of management,if not ownership! More

3rd Tier If you're looking for customer service and want to feel valued as a customer, avoid Carl Black. The floor sales team is great. The Sales Manager, Eug If you're looking for customer service and want to feel valued as a customer, avoid Carl Black. The floor sales team is great. The Sales Manager, Eugene, is doing you a favor by selling you a car. The awards displayed around the dealership are from years ago. Use them if you get a great deal, avoid if you're looking for a special order. More

Best Dealership!!!!!! Came in with out an appt. They got my truck in and out. They even washed it. These guys are amazing wouldn't go anywhere else!!!! Thank you!!! Came in with out an appt. They got my truck in and out. They even washed it. These guys are amazing wouldn't go anywhere else!!!! Thank you!!! More

Outstanding Customer Service, No Pressure I had a very pleasant experience working with Abe test driving a 2015 Silverado. He was patient and listened to everything I had to say and thoroughl I had a very pleasant experience working with Abe test driving a 2015 Silverado. He was patient and listened to everything I had to say and thoroughly paid attention to everything I was looking for in a truck. We walked the lot and looked at the details on nearly every new Silverado 1500 in every trim. We took a drive in the one that checked all the boxes on my list of needs. Abe was excellent to work with, super nice guy, and didn't force me into anything, as most salesmen are depicted. He worked with a sales manager, Ish, who bent over backwards to get me great price on the truck. He sweetened the deal, but I personally decided to wait until I could save a little more money to afford a new truck. While I didn't purchase that day, I intend on returning to give Carl Black of Orlando my business. More

STAY AWAY!!!!!!! Corey, the salesman greeted me with a big smile when I told him I was there to test drive the 2013 Camaro they had advertised. He went to get the keys Corey, the salesman greeted me with a big smile when I told him I was there to test drive the 2013 Camaro they had advertised. He went to get the keys and a few minutes later told me we were not allowed to test drive that or any performence vehicles until we bought it. I explained I had chatted with an online consultant about this car and was not told this. He seemed just as suprised as I was. I then went to his manager very upset and explained I had just driven an hour to get there, paid tolls and now was being told I wouldn't drive it unless I bought it first! "Company policy" on any high performance vehicles was his answer! After telling him about my online chat with his saleman and talking to Corey, and neither knowing about this policy, he decides that he will go on a test drive with me. But this is the first time he has done this. He tells Corey to go get the keys and a few minutes later Corey returns and says the car is under a recall from GM and cannot be driven. As a matter of fact, we could not test drive any of the camaros because of some recall. When asked about the recall, he said he would go find out. Comes back and tells me that don't have that specific info! What a bunch of BULL. The ZL1 i was looking at had 1916 miles on the sticker. No test drives huh. They thought they were going to strong arm me into signing a contrct on a car I haven't driven. I would never go back!!!!! Was even thinking about buying a car for the wife also. With a credit score of 865 and no dept, they will never get my service!! There are many other dealers out there BUYER BEWARE!!!!!!!! More

Ripped Off .. Bought TWO brand new Buicks. 6 months after purchase we needed the paperwork for taxes - upon reading the docs thoroughly we discovered we were charg Bought TWO brand new Buicks. 6 months after purchase we needed the paperwork for taxes - upon reading the docs thoroughly we discovered we were charged over $4000 per car in non essential fees ... "service and maintenance" was the listing. A MSN of $28k. was out the door at $34,7000!!!! Totally then advantage off. I don't know how these people sleep at night! Despicable. More