Carl Black Chevrolet Buick GMC

my new car Leo was very helpful and patient. He is definitely a asset to this company and I commend for his professionalism. I recommend him for a accommodation Leo was very helpful and patient. He is definitely a asset to this company and I commend for his professionalism. I recommend him for a accommodation for his hard work. More

Great Experience!!! After shopping for a vehicle for several weeks, I was truly impressed with the quality of service received at Carl Black of Orlando. Our sales repres After shopping for a vehicle for several weeks, I was truly impressed with the quality of service received at Carl Black of Orlando. Our sales representative Ryan Reagan was very professional and knowledgeable. He did not try to pressure us into buying, on the contrary he went out of his way to earn our business by answering all of our questions and addressing our concerns . We would definitely recommend Carl Black to someone who is in the market for a great car buying experience. More

Leo Willis 5***** sales person by fae I've been to many dealers in Florida in search of my dream Corvette Stingray. With the professional assistance of Leo, I was extremely confident with I've been to many dealers in Florida in search of my dream Corvette Stingray. With the professional assistance of Leo, I was extremely confident with my final decision of purchasing my brand new car. I will recommend this dealership to everyone in seach of a Chevrolet veichle. Thank you Leo for making my car shopping experience a true blessing. More

Leo Willis/Salesman Leo is truly the best sales representative that I've dealt with in my 50-something years. He was not the typical high-pressure sales person. Yet at Leo is truly the best sales representative that I've dealt with in my 50-something years. He was not the typical high-pressure sales person. Yet at the same time he was personable and very knowledgeable about the entire process from both sides, not just the product knowledge of the vehicle, but the finance process and what approach would be best to allow me to get the Spark that I wanted. He was very patient and assertive, as opposed to aggressive that some other sales people have been. Carl Black is fortunate to have him representing their business. Thank you Leo for all you've done to get me into my car. I vote 5 stars for Carl Black and 5 stars for Leo. More

Fantastic! Leo Willis was our sales person, he was wonderful. We drove over from Cocoa late in the evening and he made us feel very welcome. Great experience w Leo Willis was our sales person, he was wonderful. We drove over from Cocoa late in the evening and he made us feel very welcome. Great experience will recommend Carl Black of Orlando to all my friends and family. More

Worst dealership in central Florida Ever since buying my car from Carl black years ago I've had horrible expierences with their service department. I have a 5 year warrenty on Buick tha Ever since buying my car from Carl black years ago I've had horrible expierences with their service department. I have a 5 year warrenty on Buick that Carl black no longer upholds. Their technicians have lied about maintenance work done on vehicle, (bunch of 20 year old mechanics). Everytime I've dropped off car for scheduled oil change the service department ignores the car and on 4 separate occasions I've picked the car up 8 hours later with no oil change having been done. This place is a joke, if you value the money you make I would take your business elsewhere. More

Great experience After shopping for a car for several days, Carl Black was the only dealer that actually followed with me and truly wanted my business. My sales rep, R After shopping for a car for several days, Carl Black was the only dealer that actually followed with me and truly wanted my business. My sales rep, Raheim Brown was exceptional. Very professional and lolked out for my best interest. I have become a huge fan of Carl Black. Not to mention that they are so involved throughout our community. Glad they followed up. More

Very Helpful My experience at this Dealership was AMAZING. My salesman Dowain Nunes worked with different deals to get what I wanted. He really did the extra mile My experience at this Dealership was AMAZING. My salesman Dowain Nunes worked with different deals to get what I wanted. He really did the extra mile. Very knowledgeable staff. More

Horrible customer service & service department We bought a brand new 2016 Chevy Tahoe over a year ago & they talked us into getting a platinum warranty, assuring us that everything was covered “bum We bought a brand new 2016 Chevy Tahoe over a year ago & they talked us into getting a platinum warranty, assuring us that everything was covered “bumper to bumper”. Recently I started having problems with my touch screen & it wouldn’t work. I took my vehicle in to have it checked & they supposedly “re-programmed” it & then tried to make us pay for it even though they informed us in the beginning that everything was coverded. After talking to the manager he waived the fee and we left. However that night it stopped working again. I made yet another appointment to go back in to have it fixed again & asked to speak to our service advisor, Khari Young to discuss warranty info. After almost a WEEK of trying to reach him I finally was able to get a hold of him to discuss the warranty. He informed me at that time he would send the info into the warranty company for review to see if it would be covered. I called to check back in before we drove an hour to take our car in. They made me wait over 20 min. on the phone only to find out that he lied & they can’t send in the info to the warranty company until we bring in the vehicle to have a work order placed. I cancelled my appointment due to this. I will never buy from this dealership nor recommend them to any of my friends & family. More

I'm a hard person to work with, they did well with me. This is for two reviews due to forgetting the first. I worked with Joshua b Patterson for a second time and was well please his approach and knowledge This is for two reviews due to forgetting the first. I worked with Joshua b Patterson for a second time and was well please his approach and knowledge, in short other salespeople needs to follow his lead. Special thanks Joshua Patterson. Happy i am bill Worley More