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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,553 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,553 reviews

October 02, 2022

Save your time and go to any other dealership. Worst customer service ever. Lilly shouldn’t be allowed to sell rocks and their “GSM” Bryan is total trash. More

by KelM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Louis Leon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan, Lily Reguera
Oct 06, 2022 -

Carl Black Chevrolet Buick GMC responded

Ms. Marsh we are sorry to hear about your sales experience. This doesn't sound like the experience we strive for. If you would like to speak with someone from our management team please contact us at 407-426-3000. Thank your for your feedback we look forward to speaking with you.

September 09, 2022

My lease was up on my vehicle. I didn’t know which was best for me whether to buy my car or lease another. Ryan was extremely helpful in guiding me to make a good choice for me. Al More

by mcisco54
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sibble-Brice
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2022

Another great experience with Carl Black. We have 5 vehicles purchased thru Leo and everything is always perfect from start to finish and he always follows up to make sure everything is goin More

by Pamgoodfellas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Neville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight McCombs, Bryan Levitt
September 01, 2022

First purchase at Carl Black GMC and it was smooth. Leo ensured I was informed with my truck build, status updates and a quick closing. Carl Black as a whole has a "shark attack" approach when you pu More

by mikebrown9319
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2022

I ordered and got a 2022 Blazer. Perfect vehicle for me. Leo Willis kept me informed throughout the build process. Overall a good experience. More

by BC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
August 01, 2022

Excellent service! Excellent all around. We have been dealing with Carl Black for many years now and have never been disappointed! Thank you everyone at Carl Black! More

by NONE3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William "Billy" Lauer
June 29, 2022

Greatly enjoyed my car buying experience with Carl Black. Louis Leon and Josh Patterson made the process seamless and quick. Highly recommend asking for these guys! Thank you Carl Black Orlando! More

by George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Smith
June 11, 2022

Well so far my experience is very positive. Joshua Wofford Salesman, He treated me very well and was very attentive and clarified my doubts very patiently. At least from my side and my experi More

by bmo2340@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Wofford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022

Leo is amazing and always does what it takes to meet and exceed customer satisfaction. This location exemplifies what it means to carry the GM family of products. I have recommended countless people to buy More

by Rybyrns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2022

Did my oil change and tire rotation and Andral was the one who helped me awesome person. Kept me inform at all times. More

by Lizzy218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andral
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