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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,553 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,553 reviews

August 05, 2023

I had the best experience ever in this dealer. Today I bought my first vehicle, Ryan and Raheim were the persons who assisted me with the entire process. They were very professional and friendly. More

by Kimberlygomeza12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Sibble-Brice
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

Leo Willis was phenomenal in helping me with the car buying experience here at Carl Black. He showed all options within the given price range, highlighted features, and answered questions professionally More

by Dylan Bailly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Cherelus
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2023

Loyalty, I have been doing business with Carl Black Chevrolet since 1999 and the previous, McNamara Pontiac. I bought nine new cars from this dealership and serviced all of them here plus two new cars More

by wboland1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

My vehicle was used by someone at the dealership as a demo. The inside could have been cleaned up before I picked up the vehicle. I had to delete someone's phone from the Bluetooth settings. More

by steve.reese
Recommend Dealer
Yes
Employees Worked With
Mark Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

I have been going to the dealership for the past 10 years. I would never think to go any place else. Leo has been our sales person and Josh Patterson. has always been wonderful with us. The process wa More

by jamietara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023

It was a very good experience dealing with Leo. I would do it over again which I already did. More

by jefflabonte1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2023

The Dealership was very helpful with financing the vehicle, but disappointing in my trade in. They did step up with providing a second key and replacing the carpet in the rear of the car as it was dam More

by Arleen McMaster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joaquin Anchoverri
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2023 -

Arleen McMaster responded

Yes, this was my experience at Carl Black Chevrolet,

March 30, 2023

Great professional and knowledgeable employees. Ms. Lizzie was friendly, polite, professional , and knowledgeable of GMC vehicles. More

by Kuzma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lizzie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Yokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Great Experience financing a new service truck and I didn't event have to leave my office!! Lizzie did an awesome job at communicating the process and getting the truck delivered all in the same day. More

by C&C Pumping Services
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lizzie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2023

Thanks to Josh Crittle and Carl Black (for hiring him) I was able to upgrade from my 2014 Chevy Traverse to a 2023 Chevy Traverse. Josh took the time to know what I was looking for and, within a 2-hour time More

by DarKnight2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight McCombs, Josh Crittle
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