Carl Black Chevrolet Buick GMC

A wonderful experience. The lot and buildings are attractive, easy to maneuver and find, and welcoming. The salesperson, Shami Johnson, was exceptional. I can’t recommend The lot and buildings are attractive, easy to maneuver and find, and welcoming. The salesperson, Shami Johnson, was exceptional. I can’t recommend him enough. Shami was knowledgeable, personable, considerate, and kind. He did everything he could to make this work for us and our schedule, and to get us the perfect vehicle. He made this an excellent experience for us and a perfect outcome, and we commend him as a representative of Carl Black. More

Negligent employees, yet will not address the issues. Horrible customer service. Disappointing investment of my hard earned money. Horrible customer service. Disappointing investment of my hard earned money. More

Purchased our 2021 Buick enclave from them we also purchased the platinum service plan. Scratch and dent protection all the extras trying to get service for our air-conditioning that is broken. Tried purchased the platinum service plan. Scratch and dent protection all the extras trying to get service for our air-conditioning that is broken. Tried to speak with a manager no managers are ever available. No one will call you back just the sorriest customer service I’ve ever had to deal with at any dealership. And as soon as you catch an attitude for having to deal with their sorry customer service they will for a fuse to work with you. What’s really crappy is when you purchase that service plan, it is only good at their dealership. No other GMC dealerships will honor their service plan. I highly recommend that you not waste your time with these people go somewhere else. More

Car there for 24 days to replace a fuel pump. They are the very worst They are the very worst More

I had the best experience ever in this dealer. Today I bought my first vehicle, Ryan and Raheim were the persons who assisted me with the entire process. They were very professional and friendly. Today I bought my first vehicle, Ryan and Raheim were the persons who assisted me with the entire process. They were very professional and friendly. It was a great experience and the entire team was very helpful. More

Leo Willis was phenomenal in helping me with the car buying experience here at Carl Black. He showed all options within the given price range, highlighted features, and answered questions professionally buying experience here at Carl Black. He showed all options within the given price range, highlighted features, and answered questions professionally. Leo did not push a sale, rather, guided us through one. Thank you to Leo and the entire Carl Black team! More

Loyalty, I have been doing business with Carl Black Chevrolet since 1999 and the previous, McNamara Pontiac. I bought nine new cars from this dealership and serviced all of them here plus two new cars Chevrolet since 1999 and the previous, McNamara Pontiac. I bought nine new cars from this dealership and serviced all of them here plus two new cars from another dealership during that time. Great cars, great service, great people, and a wonderful place to do business. The owner supports his people, his customers, and his community. Everyone here projects respect, dignity, friendship, and trust. Leo and Raheim are typical of the knowledgeable and efficient people at Carl Black Chevrolet. Leo helped with a sale and delivery before and that was another excellent experience. More

My vehicle was used by someone at the dealership as a demo. The inside could have been cleaned up before I picked up the vehicle. I had to delete someone's phone from the Bluetooth settings. demo. The inside could have been cleaned up before I picked up the vehicle. I had to delete someone's phone from the Bluetooth settings. More

I have been going to the dealership for the past 10 years. I would never think to go any place else. Leo has been our sales person and Josh Patterson. has always been wonderful with us. The process wa years. I would never think to go any place else. Leo has been our sales person and Josh Patterson. has always been wonderful with us. The process was smooth and painless. I would recommend going to them all the time. More

It was a very good experience dealing with Leo. I would do it over again which I already did. I would do it over again which I already did. More