Carl Black Chevrolet Buick GMC

Exceptional I have always had a really good experience with everyone at Carl Black. From the sales dept., finance dept., ans service dept. I always seem to get o I have always had a really good experience with everyone at Carl Black. From the sales dept., finance dept., ans service dept. I always seem to get out the quickly but they seem to make sure I am completely satisfied. More

Very quick and friendly!!! I give my rating cause the service was great, very fast and also they help me setup the WiFi and whatever else needed to be done. I give my rating cause the service was great, very fast and also they help me setup the WiFi and whatever else needed to be done. More

Could not get more helpful! Peter Scontras could not have been more helpful. We were the problem, but he was so patient and willing to help us in any way that he could. I would Peter Scontras could not have been more helpful. We were the problem, but he was so patient and willing to help us in any way that he could. I would recommend him to anyone that wanted to either trade cars or buy their first car. More

Amazing service! Get with Alex, he's the man! He was very friendly and superefficient. I would definitely recommend doing business with him again and the price was de Get with Alex, he's the man! He was very friendly and superefficient. I would definitely recommend doing business with him again and the price was dead on! More

Alex Garcia is the best. Straight up; no haggling I normally hate buying new vehicles because the deal is always back and forth with the sales manager. Not so with Alex. Best deal right out of the b I normally hate buying new vehicles because the deal is always back and forth with the sales manager. Not so with Alex. Best deal right out of the box. I was surprised. More

Beyond disappointed - Less than a one star rating I wanted to let you know about my experience with your dealership, although I’m sure you are already aware. I have never ever had to chase a salesman I wanted to let you know about my experience with your dealership, although I’m sure you are already aware. I have never ever had to chase a salesman down to purchase a vehicle. After numerous text messages, all initiated by me, unanswered questions and unanswered phone calls, the bottom line is this. My first intention after driving from Alabama was to trade in my truck and purchase the 2019 Spark. However, due to the negative equity in the truck, the loan to value ratio was beyond the limits set by my credit union. I was then assured that the 2019 Buick Encore, red, with sunroof would be perfect. I never received any amounts or details even after being told that the information was sent to my credit union. After contacting the credit union, I found that the vehicle description provided was NOT the vehicle that I wanted. I was asked by your salesman to complete a credit application online. I did. I informed the salesman that it was complete and I was told that I would hear something by 3 on Friday. No response. I messaged on Saturday asking the status. I was told that he would go check. No reply back. I say all this to let you know that I was preapproved by my credit union for a minimum of 30k with the ability to raise that amount if needed. I ended up doing business with a local dealer. I may have paid more on another vehicle than the one advertised at your location, but I received prompt, attentive, professional and courteous service, as well as almost 5,000 more on the trade in. I have never dealt with anything like this before. My father will be purchasing a new truck as will my son within the next month or so and I will be looking into a vehicle for my youngest son. This is one dealership that I will NEVER ever recommend. Below a one star rating. More

Great place to buy a car. Sales Staff was great. Stop by to just look at a car and ended up buying a car. All my questions were answered.very happy with my car. Sales Staff was great. Stop by to just look at a car and ended up buying a car. All my questions were answered.very happy with my car. More

One of the best experiences Ive8had buying a car! I had been leasing a car and it was time to turn it in. That was an out of state purchase as I have only been in Georgia for about a year and a half. I had been leasing a car and it was time to turn it in. That was an out of state purchase as I have only been in Georgia for about a year and a half. I had been to a couple other dealers and talked to several others as well as inquires to places online. I am glad I checked out Carl Black.The staff was very accommodating and friendly. Rajea was great. Very friendly and helpful. He went above and beyond when the temp tag and the paperwork had to be changed. He drove it out to me at my place of work in woodstock. I definitely recommend Rajea Forrest Richard Priester and Carl Black Chevy. More

Pleased My salesperson was great very informative and made sure all my needs were met and even followed up with me the following day to ensure I was enjoying My salesperson was great very informative and made sure all my needs were met and even followed up with me the following day to ensure I was enjoying my new car and ensuring me that he was available for any of my needs More

Quick honest buying experience Had a great experience with Rajea. Told him what I wanted and the financial requirements I needed. He and the team quickly got me into the right vehic Had a great experience with Rajea. Told him what I wanted and the financial requirements I needed. He and the team quickly got me into the right vehicle and were completely upfront and honest with me the entire time. They have earned a repeat customer simply because of Rajea's level of service to me. More