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Carl Black Chevrolet Buick GMC
Kennesaw, GA
1,061 Reviews
We carry hundreds of new Chevrolet, Buick, and GMC models, as well as low-mileage used vehicles. Our vast selection draws car buyers from Woodstock, Marietta, Acworth, and Dallas, GA, because they know they’ll find the perfect option for their needs and budget at our one-stop dealership.
To top things off, our financiers will ensure you take advantage of every available car rebate and incentive to ensure you don’t pay a dime more than you must. We have a track-record for providing some of the most competitive monthly rates around Atlanta.
See our selection for yourself by setting-up some test-drives. Contact us today or stop by our dealership to get the process started.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,061 reviews
September 27, 2013
I purchased my GMC Acadia back in late March 2013. My initial salesperson was very courteous and helpful, but he has since left the company. When I purchased my truck I also included an extended warranty initial salesperson was very courteous and helpful, but he has since left the company. When I purchased my truck I also included an extended warranty and given 2 years of free oil changes. One of the only thing I ask to have replaced was an a/c vent in the back passenger seat that was broken be replaced. I was told it would be by my sales guy & Will Washington who guaranteed me it would be replaced they were going to order the part. So let's fast forward to September 2013, I was pulled over by the police yesterday, the officer informed me that my truck was registered to my old Volkswagon CiCi. Ithank I had my insurance card and every receipt from the DMV with me. I called CB and spoke to Amber who told me it's the responsibility of the owner to go to the DMV and change the tag or get a new one, she was helpful , however I had already paid to have my tag from CiCi changed over to the Acadia months before. DMV said the only reason the other tag was issued is because CB put in the request for a tag change although I never received it, plus I already had paid the change fee. I called Amber back to let her know, I have yet to speak to her. I also, ask the customer service service representative who I spoke with prior if I could take my truck in for servicing because the truck indicator for an oil change came on, to the dealership closest to my home which was in Morrow, Ga. I told her I have a 2 year free oil change service plan, she told me yes, I can take it into any GMC. I went to the dealership in Morrow and recieved a bill for 51 usd. I promptly called CB and spoke to Chase in service who told me that the information given to me was wrong it would only be honored in CB delerships. So, I have a warranty that's paid for and told by one I can use it anywhere only to have to pay for it once the service is done. By the way I am still waiting for the pRt to be replaced in my truck, I had heard the part came in, but if they need it for another vehicle they will put it on that vehicle and order another one for my vehicle. That was 6months and Will Washington word that it would be replaced has proven to be of no help to me. I would not recommend this dealership to anyone who would still like quality sevice once the sale is completed. Once the sale was complete the follow up service falls short. Very short. More
by patiencethms
Employees Worked With
Will Washington, Amber,
