Carl Black Chevrolet Buick GMC
Kennesaw, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 1,056 reviews
The overage service was great. The shortest time at a dealership from start to finish. Would recommend them to any one. Thank you for making it a good experience. dealership from start to finish. Would recommend them to any one. Thank you for making it a good experience. More
Excellent customer service; accommodating, professional, organized. Everything I’d expect from a top tier sales company with long-term, loyal employees. We return time and again and always receive the same, organized. Everything I’d expect from a top tier sales company with long-term, loyal employees. We return time and again and always receive the same, incredible buying experience. More
I gave a low rating strictly because of salesman Alex Garcia and follow up calls. Didn’t spend anytime going over how anything in the vehicle actually worked which was fine—we could figure that out. Serv Garcia and follow up calls. Didn’t spend anytime going over how anything in the vehicle actually worked which was fine—we could figure that out. Service/check engine light came on 2 miles from the dealership. He told some story about how that happens and would follow up with me the next day. Had to call him back and his solution was to drive it 120 miles back down there. Suggested it should be put on a flat bed and sent back. He said no way they could do that so I should contact one of my friends at a dealership here. After stating I didn’t have any connections he said he would call and see what he could do. Vehicle finally ended up at Integrity who said they were unaware regarding the vehicle or any contact from Carl Black dealership regarding the vehicle. Integrity did a great job and took care of the problem and I never heard from Mr. Garcia again. More
Chris Reynolds is a sales NINJA!!! From start to finish everything SHE was responsible for was top notch! The used car department is a different story.. I know what the trade value should have been but everything SHE was responsible for was top notch! The used car department is a different story.. I know what the trade value should have been but I'm used to the used car guys low-ball tactics. I would have preferred a straight answer on the trade value vs the cheesy reasoning used to drop the trade value $1500 (i.e. because you're trading as part of the deal, your TAVT is $1,500 less so were giving you $1,500 less on trade). Weak.....very weak! Other than that everything was Peachy! More
Worst customer service experience ever, I asked a manager to call me , no call , they called 10 times a day when trying to make a sale once they got my business and I asked for a call regarding and issue the to call me , no call , they called 10 times a day when trying to make a sale once they got my business and I asked for a call regarding and issue they won't to to me! More
Second car we have purchased from Meagan and the forth for our family with Rajea and they go above and beyond to make sure that we are completely satisfied which makes us a returning customer for years to for our family with Rajea and they go above and beyond to make sure that we are completely satisfied which makes us a returning customer for years to come... More
Carl black Chevrolet Buick GMC is the best dealership I’ve ever been too, and I will not go anywhere else! I will highly recommend too all my friends, and I have been because they all ask where I got my I’ve ever been too, and I will not go anywhere else! I will highly recommend too all my friends, and I have been because they all ask where I got my 2020 Denali limited! The sales mans there are very helpful and will get u any truck you want at a great price! More
Wes was very helpful and forthright about the truck. Very efficient on answering any questions I had. Finance got me a better deal than credit union offered Very efficient on answering any questions I had. Finance got me a better deal than credit union offered More
Elijah was the most awesome sales consultant. He was extremely informative, attentive, no pressure and very kind. LOVE LOVE HIM! Anyone that I know wants to purchase a vehicle, will be sent to Elijah! extremely informative, attentive, no pressure and very kind. LOVE LOVE HIM! Anyone that I know wants to purchase a vehicle, will be sent to Elijah! More
Fake people with a terrible business model. The only reason I purchased a truck here is to get 7,500$ off a turbo diesel. Lied to my face about offering me the overnight test drive and buy the next day. reason I purchased a truck here is to get 7,500$ off a turbo diesel. Lied to my face about offering me the overnight test drive and buy the next day. Had me fill out all the paper work and then 3 hours later claimed I could not take the car home until I paid for it. The next day I paid cash for the entire car. Shows who really follows through on their offers. The sales manager rajea was extremely rude and discriminatory. More