Carl Black Chevrolet Buick GMC

The salesperson was supposed to followup with my wife in her new vehicle whicjh hadn’t happen. He stated he texted her when I advise he needed to call her but there was no text snd no followup after my call her new vehicle whicjh hadn’t happen. He stated he texted her when I advise he needed to call her but there was no text snd no followup after my call. The vehicle was not properly cleaned on delivery which was to be done later and the main reason for the call I made to contact her to schedule with her. Rating reflects follow thru process More

Mr.martin,Good sales person Answer all questions got to the point. No lies and kept his word. Good man not to many sales people out there. the point. No lies and kept his word. Good man not to many sales people out there. More

I was blown away by this dealership! I walked in one Saturday afternoon just to get some options as my lease was ending soon. I recently moved to Georgia and was unfortunately on a budget. Alex Garcia v Saturday afternoon just to get some options as my lease was ending soon. I recently moved to Georgia and was unfortunately on a budget. Alex Garcia very patiently worked with me and did everything possible to help me out. Thanks to him I was able to leave that day with a new car! I was thrilled. This was my 3rd time leasing a car and have never dealt with such nice, caring people. Ken in finance is also wonderful. I am so thankful I walked into Carl Black that day and will without a doubt refer anyone I know looking for a car over to them. More

We were very pleased of the service we received from the moment we got to Carl Black to the moment we left. Thank you for a great, and easy experience with buying our Chevy Colorado, which we love so very moment we got to Carl Black to the moment we left. Thank you for a great, and easy experience with buying our Chevy Colorado, which we love so very much. Tim and Tina Musto More

Smoothest and quickest vehicle purchase I have ever experienced. Christine Reynolds is my kind of sales person. We were in and out in under an hour and a half. experienced. Christine Reynolds is my kind of sales person. We were in and out in under an hour and a half. More

My wife absolutely liked the car. Meagan B. was very friendly and attentive to what we needed. Thank you for a positive experience. Frank in finance made all the paper work a smooth transition. friendly and attentive to what we needed. Thank you for a positive experience. Frank in finance made all the paper work a smooth transition. More

The overage service was great. The shortest time at a dealership from start to finish. Would recommend them to any one. Thank you for making it a good experience. dealership from start to finish. Would recommend them to any one. Thank you for making it a good experience. More

Excellent customer service; accommodating, professional, organized. Everything I’d expect from a top tier sales company with long-term, loyal employees. We return time and again and always receive the same, organized. Everything I’d expect from a top tier sales company with long-term, loyal employees. We return time and again and always receive the same, incredible buying experience. More

I gave a low rating strictly because of salesman Alex Garcia and follow up calls. Didn’t spend anytime going over how anything in the vehicle actually worked which was fine—we could figure that out. Serv Garcia and follow up calls. Didn’t spend anytime going over how anything in the vehicle actually worked which was fine—we could figure that out. Service/check engine light came on 2 miles from the dealership. He told some story about how that happens and would follow up with me the next day. Had to call him back and his solution was to drive it 120 miles back down there. Suggested it should be put on a flat bed and sent back. He said no way they could do that so I should contact one of my friends at a dealership here. After stating I didn’t have any connections he said he would call and see what he could do. Vehicle finally ended up at Integrity who said they were unaware regarding the vehicle or any contact from Carl Black dealership regarding the vehicle. Integrity did a great job and took care of the problem and I never heard from Mr. Garcia again. More

Worst customer service experience ever, I asked a manager to call me , no call , they called 10 times a day when trying to make a sale once they got my business and I asked for a call regarding and issue the to call me , no call , they called 10 times a day when trying to make a sale once they got my business and I asked for a call regarding and issue they won't to to me! More