Carizona

The salesman who waited on me was patient, and great to me. The lady in finance was very good. Great place to buy a car! me. The lady in finance was very good. Great place to buy a car! More

CAR NEEDS NEW ENGINE LESS THAN 1 WEEK PURCHASED FROM CARIZONA IN MESA,AZ! No opinion straight facts. This is a honest review. We have purchased from here before, but this time, I have never felt this CARIZONA IN MESA,AZ! No opinion straight facts. This is a honest review. We have purchased from here before, but this time, I have never felt this defrauded after a transaction. Here is the timeline. July 15,2021: Purchased 2014 Buick. Walked in with a 15K check from my credit union. See picture looks good, car sitting in show room. Service guy Mark drives out the vehicle says he needs to put gas in the car. We requested car facts. We test drove it locally, residential miles. Closed the deal. Sign our papers and we are on our way. Heading home, hit the high way, engine light comes on with Performance reduced message. We figured maybe vehicle needs to be serviced. Let’s do that! Took the car to Buick Dealer, they noted possibly internal engine problems. Recommends replacing engine or being it’s a new car bring back to dealer of purchase and work something out. Sent emails to dealer of purchase stating other dealership findings. We are told bring it in next week, they are booked. July 21,2021: Brought car to dealer of purchase. July 31,3021 Visited dealer I purchased car due to no response to email, no return calls. Let’s say the car buying deal process went faster than our after sale communication with this dealer. At dealer we spoke to head of service department he says 2 options get extended warranty or pay >$4000 to replace the engine. They will do the work. I requested take the car back and pay my loan off. I have the car less than 30 days, plus we are not first time buyers. I just had major surgery 2 days ago and is in no position to get extended warranted or pay >$4000. He says we drove the car 900 miles, which we didn’t. His service paper shows miles higher than after purchase miles. Am I sensing odometer fraud?! He says this is our problem (Dealer and Buyer). Service man states he has to speak with owner of this business Troy Myers, it’s in his hands. We filed a complaint with the attorney Generals office as a consumer feeling ignored and being treated unfairly. After the complaint we are told, Troy (the owner of the business) gave orders to not work on vehicle as complaint/litigation. We are told to pick it up! We called our insurance to tow the vehicle as car not safe to drive. Tow service was very familiar with dealership. So 2 1/2 weeks later, 15K in the hole. Feeling defrauded. Take time and go through these comments and protect your coins. This is not their first and sure won’t be their last. Your coins, not mine. Save yourself from being defrauded out your coins! In response to dealer comments: If you follow the timeline your response to my review was rather expeditiously! Further more, make no mistake to having consumers think you were trying to help. You dropped the ball, or rather “Troy” the owner of the business gave the head service man Mark orders to not work on vehicle following a complaint to the Attorney General’s Office. Carizona didn’t try to help. Telling someone to pay an additional >$4000 to fix an engine is abuse. How is it that you bought and sold a vehicle that another dealer could show records of the vehicle having the same issue at 73k miles. We bought the vehicle at mileage in 80s. The real issue is, Carizona appears to care more about Money more than the safety of their consumers! We were never given the security that you were trying to help before or after the “verbal abuse”! More

My sales person was Paulie. He did a great job explaining things! Carizona did everything they could to make sure I got what I wanted! things! Carizona did everything they could to make sure I got what I wanted! More

Wow! Fantastic selection and no sales pressure! They have everyone covered: from a budget position up to $100k+ “go-fast” rides, and virtually everywhere in-between! Customer for life! have everyone covered: from a budget position up to $100k+ “go-fast” rides, and virtually everywhere in-between! Customer for life! More

The guys here were very nice and willing to help me out. They did a great job explaining all of paperwork and helping me find a car that I love. I'd definitely recommend them, especially for first time buye They did a great job explaining all of paperwork and helping me find a car that I love. I'd definitely recommend them, especially for first time buyers. More

Shari the financial manager was a great help!! She was so friendly and kind. She was easy to talk to. Issac was so patient and gave many options. friendly and kind. She was easy to talk to. Issac was so patient and gave many options. More

The staff at Carzona was amazing. Malick was the young salesman that took care of us. Showed us the car answered all questions and it was all good. My grandson is very happy with his car salesman that took care of us. Showed us the car answered all questions and it was all good. My grandson is very happy with his car More

Friendly low pressure let the cars sell them self. They are there to help you find what you are looking for and they don’t try to sell you something you don’t need. are there to help you find what you are looking for and they don’t try to sell you something you don’t need. More