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Carizona

Mesa, AZ

4.0
105 Reviews
We know that you have several choices when purchasing a vehicle. Here at Carizona, the largest used auto dealership in Arizona, it is our mission to be the automotive leader in the Phoenix Metro area. We provide a vast selection of used vehicles, exceptional car care, and customer service with a smile! Carizona wants to ensure that you have the best car buying experience. We consider customer satisfaction to be our highest priority. Throughout each of our departments, whether it's the purchase process or vehicle service needs, the emphasis is always on putting our customers' needs first. We pride ourselves on listening to the needs of our customers. Everything we do is designed to make your car buying and service experience as cost effective, fast and enjoyable as possible. Competitive pricing, knowledgeable staff and superior customer service all add up to create a simple and painless way to purchase an automobile at a great price. You have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. We also offer the Nation's largest inventory of motor home coach tow ready vehicles TOADs including full RV flat tow installations! With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Mesa.
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1600 W Main St

Mesa, AZ

85201

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Showing 105 reviews

March 25, 2026

Very good happy with my car Khalid is the best go see and ask for him thanks Carizona More

by gilaryorozco9
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khaled Niko
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2026

Nicest dealership I've been to the people as well asthe cars all in excellent condition and the best selection thus far. Everyone went above and beyond to make this.The best experience i've had at a deale More

by efreni13113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Emmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khaled Niko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bri Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brook Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Durazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2026 -

Carizona responded

Thank you for highlighting our team’s efforts and the condition and variety of our vehicles. We’re glad everyone went the extra mile to ensure a memorable visit. We look forward to assisting you again whenever you return.

March 24, 2026

Khaled worked with me here in Arizona , and the experience was up and beyond. I definitely recommend him and this dealership More

by Fkaragoz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khaled Niko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faruk Karagoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2026 -

Carizona responded

Thank you for sharing your experience. We’re delighted that Khaled provided exceptional service during your Chevrolet Chevette purchase in Arizona. We appreciate your recommendation and look forward to serving you again.

March 24, 2026

Khaled was ready to help me find the exact car I was looking for with an amazing warranty so I’m always covered no matter what life throws at me!!! Thanks!! More

by Ladyosorio1015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Emmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suna Faita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khaled Niko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2026 -

Carizona responded

Thank you for sharing how Khaled helped you find the perfect Nissan Altima with a strong warranty. It’s rewarding to know you feel covered no matter what life brings. Enjoy your new ride.

February 21, 2026

Tony, Robert & Brent have provided unique professional experience during my purchase of a used vehicle. They did a final review of the car and found issues that they fixed at no cost to me. They installed More

by LawrenceV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Durazo
Feb 21, 2026 -

Carizona responded

It’s fantastic to hear our team took the time to perform a thorough inspection on your Honda Accord, addressed concerns at no cost and installed a brand new engine. The extended test drive ensured everything was in excellent condition before you drove away. We appreciate your five-star rating and are delighted you see the value in your purchase.

January 04, 2026

We met Colton in the showroom we had an appointment he had the SUV ready and waiting. We drove, bought, drove away all within 2.5 hours it was a good experience. Colton could talk more but he was polite, More

by Lynda Rodriguez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colton Seitz
Jan 04, 2026 -

Carizona responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 10, 2025

Will was great. Was happy with the deal & the purchase. Unfortunately the vehicle I bought leaks oil. Texted Will I'd come in, said cool, was told by another Will to More

by Daved3313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Will
Dec 11, 2025 -

Carizona responded

Dave, we're sorry to hear about your experience. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. sales@carizona.com

Dec 14, 2025 -

Carizona responded

Dave, we're sorry to hear about your experience. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. sales@carizona.com

November 26, 2025

Trey was a good dude. Respectful and straight forward. Took his time to know you More

by nate.rob619
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Trey Florez
Nov 26, 2025 -

Carizona responded

Thanks for your feedback on your recent visit to Carizona. It's great to hear that Trey was able to assist you and that you had such a positive experience.

October 14, 2025

Hello, Short summary but this is a long issue: - Sept 7th purchased a 2016 Kia Optima from Carizona - Sept 8th noticed it had a weird smell - Jiffy Lube told me it didn't have a cabin filter and low on oil. More

by cmontiel05
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Dan, Will, Lissa Irvin
Oct 18, 2025 -

Carizona responded

We're sorry to hear about your experience and would love to get to the bottom of it with you to see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. sales@carizona.com

Oct 18, 2025 -

Carizona responded

We're sorry to hear about your experience and would love to get to the bottom of it with you to see if there is something we can do to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you, and we will reach out. sales@carizona.com

Oct 18, 2025 -

cmontiel05 responded

Hello, Lissa Irvin is well aware of who I am and the Service Manager Will. You sold me a 2016 Kia Optima that within 375ish miles and under 14 days had a bad engine that needed to be replaced. Will told me it would take 2 weeks and then after I opted for another car or refund, the engine was replaced within 24 to 48hrs? Having the car towed to Courtesy Kia who confirmed the engine was poorly installed, and has a bad Intake Manifold (needs another engine replacement.) The car has been with Courtesy Kia since Sept 27th. Do the right thing, Unwind the Loan, which Global Lending is surprised you have not. Provide me my down payment back and cost for Greulichs and Courtesy Kia fees to diagnose the issue. You have my contact info, Carlos M

Oct 18, 2025 -

cmontiel05 responded

Hello, Lissa Irvin is well aware of who I am and the Service Manager Will. You sold me a 2016 Kia Optima that within 375ish miles and under 14 days had a bad engine that needed to be replaced. Will told me it would take 2 weeks and then after I opted for another car or refund, the engine was replaced within 24 to 48hrs? Having the car towed to Courtesy Kia who confirmed the engine was poorly installed, and has a bad Intake Manifold (needs another engine replacement.) The car has been with Courtesy Kia since Sept 27th. Do the right thing, Unwind the Loan, which Global Lending is surprised you have not. Provide me my down payment back and cost for Greulichs and Courtesy Kia fees to diagnose the issue. You have my contact info, Carlos M

Oct 22, 2025 -

cmontiel05 responded

Carizona still playing games. You sold me a car with a bad engine. You replaced the engine in 24 to 48hrs, which indepedent dealer Courtesy Kia confirmed was poorly installed, "Old engine" and has a bad "Intake Manifold" so an even worse engine. You reach out via a review but not via a phone call? Let's move on, "unwind this loan, give me my downpayment" P.S Kia Optima is still at Courtsey Kia, I will even do you a solid and have it towed back to you. Thank you Carlos M

Oct 22, 2025 -

cmontiel05 responded

Carizona still playing games. You sold me a car with a bad engine. You replaced the engine in 24 to 48hrs, which indepedent dealer Courtesy Kia confirmed was poorly installed, "Old engine" and has a bad "Intake Manifold" so an even worse engine. You reach out via a review but not via a phone call? Let's move on, "unwind this loan, give me my downpayment" P.S Kia Optima is still at Courtsey Kia, I will even do you a solid and have it towed back to you. Thank you Carlos M

Nov 16, 2025 -

cmontiel05 responded

Carizona Timeline September 7, 2025 – Purchased 2016 Kia Optima from Carizona (Odometer: 94,131). September 8, 2025 – Noticed an odor; Jiffy Lube confirmed the vehicle had no cabin filter and low oil levels. September 8–12, 2025 – Observed white exhaust smoke from the tailpipe at all hours. September 16, 2025 – Greulich’s Auto confirmed the white exhaust smoke and recommended an engine inspection. I declined, citing the 15-day / 500-mile implied warranty. September 18, 2025 – Will (Service Manager, Carizona) confirmed engine issues requiring full replacement; estimated two-week repair time. September 19, 2025 – Lissa Irvin (General Manager, Carizona) stated we must keep the car or lose our down payment, which is invalid and coercive. September 20, 2025 – Visited Carizona; spoke with GSM (Don or Rob) who refused assistance and repeated that we must keep the vehicle. September 22, 2025 – Received an email from GM Lissa Irvin stating the car was ready within 48 hours and must be picked up by September 26 or fees would apply. September 22, 2025 – Contacted LegalShield and was referred to Davis Miles Law Firm. September 22, 2025 – Attorney Tracy (Davis Miles) advised not to retrieve the vehicle and instead have it towed to an independent dealer. September 26, 2025 – Vehicle towed from Carizona to Courtesy Kia. September 27, 2025 – Courtesy Kia’s initial diagnosis: improper engine installation, damaged serpentine belt, warped hoses, and bent engine chassis. September 27, 2025 – Check engine light appeared; Courtesy Kia confirmed the intake manifold was defective and the engine required full replacement. September 27, 2025 – Odometer: 94,544 miles. October 6, 2025 – Davis Miles sent formal demand letter to Carizona requesting: - Loan unwind and reimbursement for all expenses, or - Proper engine repair by Courtesy Kia. October 28, 2025 – After no response, lawsuit filed and Carizona served. October 29, 2025 – Filed officially with Maricopa County Superior Court. November 16, 2025 – Vehicle remains at Courtesy Kia; estimated repair cost: $5,000.

Nov 16, 2025 -

cmontiel05 responded

Carizona Timeline September 7, 2025 – Purchased 2016 Kia Optima from Carizona (Odometer: 94,131). September 8, 2025 – Noticed an odor; Jiffy Lube confirmed the vehicle had no cabin filter and low oil levels. September 8–12, 2025 – Observed white exhaust smoke from the tailpipe at all hours. September 16, 2025 – Greulich’s Auto confirmed the white exhaust smoke and recommended an engine inspection. I declined, citing the 15-day / 500-mile implied warranty. September 18, 2025 – Will (Service Manager, Carizona) confirmed engine issues requiring full replacement; estimated two-week repair time. September 19, 2025 – Lissa Irvin (General Manager, Carizona) stated we must keep the car or lose our down payment, which is invalid and coercive. September 20, 2025 – Visited Carizona; spoke with GSM (Don or Rob) who refused assistance and repeated that we must keep the vehicle. September 22, 2025 – Received an email from GM Lissa Irvin stating the car was ready within 48 hours and must be picked up by September 26 or fees would apply. September 22, 2025 – Contacted LegalShield and was referred to Davis Miles Law Firm. September 22, 2025 – Attorney Tracy (Davis Miles) advised not to retrieve the vehicle and instead have it towed to an independent dealer. September 26, 2025 – Vehicle towed from Carizona to Courtesy Kia. September 27, 2025 – Courtesy Kia’s initial diagnosis: improper engine installation, damaged serpentine belt, warped hoses, and bent engine chassis. September 27, 2025 – Check engine light appeared; Courtesy Kia confirmed the intake manifold was defective and the engine required full replacement. September 27, 2025 – Odometer: 94,544 miles. October 6, 2025 – Davis Miles sent formal demand letter to Carizona requesting: - Loan unwind and reimbursement for all expenses, or - Proper engine repair by Courtesy Kia. October 28, 2025 – After no response, lawsuit filed and Carizona served. October 29, 2025 – Filed officially with Maricopa County Superior Court. November 16, 2025 – Vehicle remains at Courtesy Kia; estimated repair cost: $5,000.

Dec 07, 2025 -

cmontiel05 responded

Mr Troy C Myer, still ignoring me...huh. This is not going to go away. MP AUTO SALES, L.L.C.Entity ID:L10993053

Dec 07, 2025 -

cmontiel05 responded

Mr Troy C Myer, still ignoring me...huh. This is not going to go away. MP AUTO SALES, L.L.C.Entity ID:L10993053

September 27, 2025

Horrible customer service and not personable at all. Jordan Lecky threw a fit at us for not accepting her offer to make a deposit BEFORE even seeing the vehicle. She got our time wrong for the appointme More

by liammcintyre515
Recommend Dealer
No
Employees Worked With
Jordan Lecky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Carizona responded

Hello Liam: We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. sales@carizona.com

Oct 01, 2025 -

Carizona responded

Hello Liam: We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. sales@carizona.com

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