
Carizona
Mesa, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 96 reviews
Horrible customer service and not personable at all. Jordan Lecky threw a fit at us for not accepting her offer to make a deposit BEFORE even seeing the vehicle. She got our time wrong for the appointme Jordan Lecky threw a fit at us for not accepting her offer to make a deposit BEFORE even seeing the vehicle. She got our time wrong for the appointment and had attitude when we corrected her on that. Lastly, had a family emergency the day before our visit so we had to cancel and she felt the need to ask about our personal business, rather than doing her job and asking when we can reschedule. Don’t waste your time with Jordan Lecky or this garbage dealership. More
Wanted to say that our experience with the Service Manager Will was excellent!! Purchased a used Ford F150 and after only 2 days the check engine light came on. Had it diagnosed by a 3rd party and t Manager Will was excellent!! Purchased a used Ford F150 and after only 2 days the check engine light came on. Had it diagnosed by a 3rd party and the codes came back that both catalytic converters, that had been replaced during the re-conditioning process, were malfunctioning. I brought the truck in, Will took a look at it and within an hour came back and said that Carizona was going to replace both catalytic converters at no charge to us. Additionally, we had an issue with the lock on one of the doors that Will also took care of at no charge. Will turned what could have been a stressful situation into a great service experience. Would definitely buy from Carizona again and plan to have my other vehicles serviced at Carizona as well!! More
I traded my Chevy Colorado in for a Suburban and Isaiah helped me with the purchase. He was very professional and the whole group of people I met where great. On my way home the tire light came on and I ca helped me with the purchase. He was very professional and the whole group of people I met where great. On my way home the tire light came on and I called to let them know. I talked to Will the service manager told me to come on Tuesday to fix it at no charge. The tire guy found that the three other sensors were weak and would fail soon. Will found me in the show room and told me that they would install all new tire pressure sensors on the truck I purchased from them at no cost instead of just installing the one bad sensor. That was great customer service. Thanks Will. And thank you for your professional crew to get the job done fast. If I would look for more services I will be calling. This is how professional customer service should be at all dealer. I would buy again here. Thanks More
The two sales people I had contact with were great, the business itself not so much. Would not negotiate at all on price and I'm talking about 200 dollars. They wouldn't budge. Description of the vehicl business itself not so much. Would not negotiate at all on price and I'm talking about 200 dollars. They wouldn't budge. Description of the vehicle said it had bluetooth and a moon roof. It had neither. Having said that, they did go out and buy a bluetooth adapter which was nice of them, but that cost all of 25.00. I did purchase the vehicle just because I drove a long way to get there. One other complaint was the $1000.00 document fee which is quite excessive. More
If you’re buying a used car, make sure you do it from these guys CARIZONA! My experience here was excellent to say the least. They really care about making sure the car is like new. I’ve never had such these guys CARIZONA! My experience here was excellent to say the least. They really care about making sure the car is like new. I’ve never had such a wonderful experience buying a car. Most of all, the car looks and drives like a brand new car. More
If I could give zero stars I would. My name is Venus and I got in car accident. Insurance company told me I bought car but Carizona will not give me my salvage title. Now my car is impo My name is Venus and I got in car accident. Insurance company told me I bought car but Carizona will not give me my salvage title. Now my car is impounded after I have paid almost 7500. 00 dollars to get my 2012 dodge charger fixed. They sent all this fake title paperwork to my insurance company saying I could get my car in my name with that paperwork. All lies. Secretary of State called DMV in Az from Michigan and they said Carizona never put title in my name. So when impound sends abandoned car letter it will go to Carizona who will then get my car I bought back insurance company. They just give me the run around. No one will call me back from Maritza to Lisa the manager. The owner will not even call me back. Also Issac lied to me and told me payments would go towards my credit. I put 9000.00 down on a car that went from 13,500 and some odd dollars to 23,0000.00 dollars. They got paid for the car it is no lien on it . So I basically just lost out because they scammed my black xxx good!! More
The asking price for the car is/was $8200 so I contacted them asking what the out the door price would be. I was told $10250. $2000 in fees and taxes. I told them I’d give them $9000. They said they had them asking what the out the door price would be. I was told $10250. $2000 in fees and taxes. I told them I’d give them $9000. They said they had already discounted the car $3000 since it was listed more than 5 months ago. How do you offer a car for 8k then add on 2k in fees? On cars.com it’s still listed for $8200 but you check their website it’s now over 11k. Doesn’t make sense to me. More
Darius was a very well prepared salesman. Good vehicle. Good environment. I’ve had the impresarios that everything was in good order and well prepared Good vehicle. Good environment. I’ve had the impresarios that everything was in good order and well prepared More