CardinaleWay Mazda Peoria

Greg was wonderful to work with and took the time to listen rather than push push push. Greg was easy to talk to and very personable. When there was a bump in the road with financing, he grabbed Karen ( listen rather than push push push. Greg was easy to talk to and very personable. When there was a bump in the road with financing, he grabbed Karen (financing) to sit down with us and go over options rather than turn us away. It felt great that he didn't stop trying for us. It felt even greater to leave the lot with a car!! It was a wonderful experience and will definitely use this dealer for the next time around! More

My experience with the Service Department at CardinaleWay Mazda has been nothing less than excellent over the years and I want to emphasize that it have been years now with no breaks in-between that I have r Mazda has been nothing less than excellent over the years and I want to emphasize that it have been years now with no breaks in-between that I have relied upon CardinaleWay for my auto maintenance and repair service needs. Zenus Pridgen is a professional in every way who explains in a clear, courteous and sufficiently detailed way the work that needs to be performed and those areas that will require future scheduled maintenance or repairs. I feel both comfortable and in good hands at this service department whenever a problem arises or regularly scheduled maintenance is needed. Everyone makes you feel like a highly valued customer. In the months and years ahead I plan on sticking with this dealership for my auto maintenance needs. More

Zenus is always friendly and explains everything that is going to be done. Everyone I have encountered this year at the dealership has been courteous, friendly, attentive and knowledgable. I am honored to h going to be done. Everyone I have encountered this year at the dealership has been courteous, friendly, attentive and knowledgable. I am honored to have Cardinale Way Mazda Peoria as my dealership and service place. I wouldnt want to go anywhere else. More

I had service work done on my MX5 Mazda Miata and the quality of work was excellent, the friendliness of the service department and others at the dealership was great. I would highly remommend this deal quality of work was excellent, the friendliness of the service department and others at the dealership was great. I would highly remommend this dealership and those who work there to anyone who asked for a Mazda dealer that they could trust. I highly recommend them and plan to have all my Mazda service work done at this dealership. More

I purchased my Graphite Grey 2012 Mazda 3 Hatch(1st car) from Cardinale Mazda and dealt with Carlos Rivas. I was never pressured into a specific car or commitment and Carlos was fantastic at showing me arou from Cardinale Mazda and dealt with Carlos Rivas. I was never pressured into a specific car or commitment and Carlos was fantastic at showing me around and giving me some useful information to help with my decision; add to that the fact that Carlos went above and beyond in the way he treated me and his personable nature and I could not be happier with my purchase. I WILL be back in the future and I would recommend to anyone stopping by Cardinale Mazda. More

Owning a 2006 Miata and now purchasing a 2013 CX-5 car, I love working with Zenus Prigen in the service department at CardinaleWay. Zenus always greets me with Mr. Natz and is always so professional and know love working with Zenus Prigen in the service department at CardinaleWay. Zenus always greets me with Mr. Natz and is always so professional and knowledgeable. I also notice that he is willing to step in the service cashiers position when called on and I am sure, never with "not my job". I like that in a person, and that is one extra reason that I am "big" on Zenus! More

I own a 2006 Miata and last week my wife and I bought a new 2013 CX-5 Grand Touting Mazda from Bob Lesniak. From the time I started looking at the CX-5 until the time of purchase I never felt pressured, an new 2013 CX-5 Grand Touting Mazda from Bob Lesniak. From the time I started looking at the CX-5 until the time of purchase I never felt pressured, and have enjoyed the way Bob handled the transaction. He was/is always polite and now after taking delivery of the car, he is still very friendly and professional. We couldn't ask for a better relationship with a dealer and sales person. - Bill Natz More

I had an excellent experience purchasing a new car at Cardinale Way Mazda in Peoria. Gregory our salesman was very professional, and attentive. He was extremely knowledgeable about the product, and gave Cardinale Way Mazda in Peoria. Gregory our salesman was very professional, and attentive. He was extremely knowledgeable about the product, and gave us excellent customer service. The entire process was flawless, and everyone who worked there was friendly and willing to help. The Manager was a great person to work out the details with, and for once I left a dealership feeling like I didn’t have to negotiate for endless hours. I have to thank the woman in financing who stayed way past her shift to make sure we left with our car that night, she was also a pleasure to work with. I highly recommend this dealership, and I will be a returning customer. More

I was treated very well and my car was taken care of in a timely manner. This is my second visit to the dealership and I will have all servicing performed at this dealership. timely manner. This is my second visit to the dealership and I will have all servicing performed at this dealership. More

My 2011 Miata MX-5 included "free tires for life" andhas been for a slow leaking tire three times since Jan of this year. Since most of the mileage was local, the air pressure leakage was iden life" andhas been for a slow leaking tire three times since Jan of this year. Since most of the mileage was local, the air pressure leakage was identified by the "Lo Pressure" light on the dash and the loss was minimal, but the reason for the problem could not be identified. At my third visit, I expressed deep concern because we were taking a cross country trip to celebrate my wife's retirement. I was assured that the pressure was good and not to worry. We left Peoria, AZ and drove to Holbrook, AZ; lo and behold, the LP indicator came on just a few miles down the road. I found the pressure a few lbs low and reinflated the tire. The problem persisted to the point where I was stopping to add air in Grants, Albuquerque, Amarillo, and Tulsa. The dealer in Tulsa refilled the tire with Nitrogen (as the other three were), but could not explain the failure. By the time we drove to Indiana, the air pressure was falling at an alarming rate and I called Mazda Roadside Assistance (Great, by the way!) I had made reservations in New Hampshire for the foliage season some months earlier and had a time crunch to manage. It was also Sunday, and I could not be guaranteed that dealers in that area would be open on Monday. The tow truck operator opened his shop to see if He could identify the problem; he couldn't either. I opted to replace the tire to salvage at least part if the day, but in the process of the tire change, the operator broke the sensor stem (replaced with a rubber one) to get us back on the road. My decision proved to be a good one, as the low pressure problem disappeared for the remainder of the journey. Upon my return to Peoria, I scheduled a service visit to this dealer to replace the valve stem sensor and to be reimbursed for the tire. I was toldt that "Tires for Life" did not apply to road hazzards, or in this case, evil spirits. Please understand that "Tires for Life" was described by two different salesmen (long since gone) as anything that caused the tire to be replaced, but as Yogi Berra once exclaimed, "Verbal agreements aren't worth the paper they're printed on." I was told THIS time that the guarantee only applies to worn tread. The net result was unnecessary consternation and concern throughout the trip, lost travel time that required extended travel hours to get back on schedule, and the costs of a new tire and airvalve sensor. In all other service aspects, the service department has been exemplary; Zenus has been particularly helpful in assuring that, with the exception of this tire, we as customers were happy. This experience should never have happened! More